Laughing Pines - Hallenbad & Kinoraum

Hello Max. Thank you for staying at Laughing Pines! We are so glad to hear that you found the cabin to be beautiful, clean, and well-supplied. We appreciate your feedback and hope that you'll return the next time you're in the Smokies!

Hello Antonio! Thank you for staying at Laughing Pines. We are so glad to hear that you enjoyed your stay, and we hope to have you back soon!

Hello Dayrel! Thank you for spending your Thanksgiving at Laughing Pines! We hope you'll come back soon!

Thank you so much for your amazing review, Shelley! We’re thrilled to hear that everything was perfect and that your family made full use of all the amenities—from the hot tub and pool to the movie room and decks. It’s wonderful to know the space was both beautiful and comfortable for your group of 12, and that the location worked so well for exploring Pigeon Forge and Gatlinburg. We’d be honored to host you again anytime!

Thank you so much for your thoughtful and detailed review, Kathryn! We’re thrilled to hear your family had such a great time at Laughing Pines—it’s always wonderful to know the space worked well for a larger group and that the theater room, pool, and hot tub were a hit! We're also glad the kitchen, beds, and views helped make your stay memorable—and what a special treat to spot baby bears on your last night! We truly appreciate your suggestions as well. We have passed your feedback along to our staff to improve the stay of future guests. It means a lot that you’d stay with us again, and we’d love to welcome you back anytime! To our future guests: The listing is as described. If you have any questions or concerns prior to booking, please reach out and we will respond with transparency!

Thank you for sharing your feedback, Danny. We’re truly sorry to hear about the maintenance issues you experienced during your stay. We value a well maintained property so we will pass along your comments to our staff to improve the stay for future guests. We truly value your feedback and hope you will consider staying with us again, as we’d love to provide a much better experience next time. To our future guests: The hot tub and pool are in working order. If you have any questions prior to booking, please don't hesitate to reach out and we will respond with transparency!

Thank you for your feedback. We’re glad to hear that overall you found the cabin visually appealing. We apologize for any inconveniences you experienced during your stay and appreciate you sharing your notes. Our cabins are thoroughly cleaned and checked for quality between each stay, and had we known of these concerns during your visit, we would have happily sent someone to address them. We want to assure you that we do not avoid guest communication, and a member of our team will be reaching out to you directly to follow up. Your comfort and satisfaction are important to us, and we take all feedback seriously. For future guests: our team works diligently to maintain and inspect each cabin, and we’re always available to promptly address any concerns during your stay. We appreciate you staying with us!

Thank you for taking the time to share such detailed feedback. We’re very sorry to hear that your stay did not meet expectations and that multiple aspects of the home’s cleanliness and maintenance caused frustration. This is not the standard we aim to provide, and concerns like the condition of the furniture, outdoor spaces, grill, hot tub, and general upkeep are taken very seriously. We also regret that your outreach during your stay did not receive a timely response after you provided photos. Clear and responsive communication is extremely important, and we understand how disappointing it is to feel unheard while actively trying to resolve issues. Your comments have been shared with our team for immediate review so we can address the cleanliness, maintenance, and inspection processes in place for this property to ensure it is properly prepared for future guests. We appreciate you bringing this to our attention, even though your experience was not what it should have been. To our future guests: The outdoor sofas are maintained regularly and have since been replaced. The home is professionally cleaned and maintained.

Thank you! Come again soon!