Escape to Lily's Lookout Lodge, a renovated 5-BR cabin in Helen, GA, perfect for large groups! Just 2 mins from downtown, this alpine retreat comfortably fits your whole crew. Features dual kitchens, two living areas, a hot tub, barrel sauna, and game room. Presented by RENKAT RENTALS, your ultimate mountain adventure awaits!
Designed with large groups in mind, our lodge features a unique two-level layout with dual living spaces and kitchens, ensuring everyone has room to relax and connect. From the expansive windows to the cozy fireplaces, every detail is crafted for an unforgettable mountain retreat.
🏔️Upper Level • Main Living Room: Unwind with breathtaking mountain views through oversized cathedral windows. Features a 60-inch Roku TV with Direct TV Stream and a large stone wood-burning fireplace. • Fully Stocked Kitchen: Prepare family meals with ease. Includes a coffee station (drip & Keurig), starter supplies, and a s'mores station for the fire pit. • Bedrooms: This floor hosts a master bedroom with a Queen bed and private ensuite, plus a second bedroom with two twin beds and a trundle bed. • Outdoor Deck: Sip coffee in a rocking chair, grill on the propane BBQ, or relax in the bubbling hot tub while enjoying the mountain scenery.
🏔️Lower Level • Second Living Area: A complete second living space with another stone wood-burning fireplace, large windows with wooded views, and a second full kitchen. • Bedrooms: Two spacious bedrooms, each furnished with a comfortable King bed. • Game & Bunk Room: The ultimate kids' zone with four full-sized bunk beds, a classic arcade game, and an air hockey table. • Outdoor Patio: A quiet, wooded setting with access to your private fire pit and the incredible outdoor barrel sauna.
🏔️Guest Conveniences • Family-Friendly: We provide a Pack 'n Play, highchair, children's dinnerware, and fireplace guards. • Work & Play: A dedicated workspace is available for remote work, and board games are provided for family fun. • Laundry: A free in-unit washer and dryer are available for your use.
Guest Access Guests will have private access to the entire 5-bedroom lodge and all its amenities. This includes both levels of the home, the upper deck with the hot tub, the lower patio, the barrel sauna, and the fire pit area.
Enjoy a seamless and contactless check-in experience. You will receive the property address and your unique code for the electronic door lock 48 hours before your arrival-no need to pick up or drop off keys.
• Check-In: 4:00 PM • Check-Out: 10:00 AM
Interaction With Guests We are Renkat Rentals, a professional hosting company dedicated to providing a 5-star experience. We respect your privacy and offer a self-check-in process for your convenience. While we will not be present at the property during your stay, our team is readily available via the messaging app or by phone should you need any assistance or have any questions.
Other Details to Note To ensure a smooth and secure stay for everyone, please note the following requirements: • All guests will be asked to provide an email address and sign our standard rental agreement prior to arrival. • A credit card must be provided to be placed on file for a $300 security deposit. This is a hold, not a charge, and is released after a damage-free check-out. • Your booking includes a mandatory, non-refundable $59 fee for accidental damage insurance. This policy provides up to $3,000 in coverage for a worry-free stay. • Detailed check-out instructions will be sent to you after you arrive.
Gib zur Preisangabe die Daten an
Ähnliche Unterkünfte
Retreat 52 - Family retreat / Innsbruck GolfResort
Helen
Retreat 52 - Family retreat / Innsbruck GolfResort
-Primary guest must be 25 years old or older. No parties. Quiet time after 10pm. No smoking.
-Guest will be required to sign and return rental agreement, or reservation will be cancelled.
-Security Deposit hold will be placed on guest’s credit card, with no charge occurring, unless proof of damage to the property.
Wichtige Informationen
Wissenswertes
Diese Unterkunft wird von einem privaten Gastgeber verwaltet (eine Partei, die nicht im Rahmen ihrer gewerblichen, geschäftlichen oder beruflichen Tätigkeit handelt). Das EU-Verbraucherrecht, einschließlich Widerrufsrecht, gilt nicht für deine Buchung, sie wird jedoch von den vom privaten Gastgeber festgelegten Stornierungsbedingungen abgedeckt.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher, ein Erste-Hilfe-Kasten und ein Riegelschloss.
Zur Gegend
Helen
Diese Ferienhütte in Helen liegt in der Nähe von Freizeitparks und in den Bergen. Nora Mill Granary und Hardman Farm Historic Site zählen zu den Sehenswürdigkeiten der Region, während du hier die Schönheit der Natur bewundern kannst: Unicoi State Park und Moccasin Creek State Park. Du bist mit Kindern unterwegs? Mit diesen Attraktionen kannst du den Kleinen bestimmt eine Freude machen: Alpine Mini Golf und Helen Tubing & Helen Water Park. Erlebe Wasserspaß pur beim Kajakfahren und beim Rafting ganz in der Nähe oder genieße einfach die Natur beim Jagen oder beim Wandern.
Alpine Helen/White County Convention & Visitors Bureau - 8 Gehminuten - 0.7 km
Helen Tubing & Helen Water Park - 11 Gehminuten - 1.0 km
Helen Festhalle - 15 Gehminuten - 1.3 km
Helen Arts & Heritage Center - 18 Gehminuten - 1.6 km
Innsbruck Resort & Golf Club - 2 Autominuten - 1.1 km
Fortbewegung vor Ort
Flughafen DeKalb-Peachtree (PDK) – 96 Fahrminuten
Restaurants
Helen Festhalle - 4 Autominuten
Bigg Daddys Restaurant & Tavern - 18 Gehminuten
Campfire Gather Round - 17 Gehminuten
The Troll Tavern - 4 Autominuten
Cowboys & Angels - 4 Autominuten
Häufig gestellte Fragen
Ist Helen Lodge with Hot Tub & Sauna, 2 min to Helen haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet ein Aufenthalt im Helen Lodge with Hot Tub & Sauna, 2 min to Helen?
Gültig ab 8. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Helen Lodge with Hot Tub & Sauna, 2 min to Helen am 29. Juli 2026 beginnen bei 559 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Wie viel kostet das Parken bei Helen Lodge with Hot Tub & Sauna, 2 min to Helen?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Helen Lodge with Hot Tub & Sauna, 2 min to Helen?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Helen Lodge with Hot Tub & Sauna, 2 min to Helen?
Check-out ist um 10:00 Uhr.
Wo befindet sich Helen Lodge with Hot Tub & Sauna, 2 min to Helen?
Diese Ferienhütte für Familien in Helen liegt in den Bergen, zu Fuß nur 15 Minuten entfernt von: Chattahoochee River und Alpine Helen/White County Convention & Visitors Bureau. Ebenfalls nur bis zu 2 km entfernt: Alpine Mini Golf und Helen Tubing & Helen Water Park.
Bewertungen
9,6
Außergewöhnlich
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
22 von insgesamt 27 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
22
2 von insgesamt 27 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
2
3 von insgesamt 27 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
3
0 von insgesamt 27 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
0
0 von insgesamt 27 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
0
9,4/10
Sauberkeit
9,8/10
Check-in
9,8/10
Kommunikation
10/10
Lage
9,4/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
David C.
16. Feb. 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great stay! Beautiful place for our large family.
David C.
Aufenthalt von 3 Nächten im Februar 2026
Antwort von VrboOwner am 19. Feb. 2026
Thank you again for staying with us, Eva!
Verifizierte Bewertung
10/10 – Hervorragend
stephanie s.
29. Jan. 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great communication and close to town
stephanie s.
Aufenthalt von 2 Nächten im Januar 2026
Antwort von VrboOwner am 16. Feb. 2026
Thank you for choosing to stay with us, Stephanie!
Verifizierte Bewertung
10/10 – Hervorragend
CANDI K.
19. Dez. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Excellent
CANDI K.
Aufenthalt von 2 Nächten im Dezember 2025
Antwort von VrboOwner am 30. Dez. 2025
Thanks you for the kind words! 😊
Verifizierte Bewertung
10/10 – Hervorragend
Russell S.
9. März 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Good Times & A Great Stay!
Just a short drive to the charming local eateries, shops and entertainment, paired with excellent amenities within the accommodations- we were more than pleased with our stay!
Russell S.
Aufenthalt von 2 Nächten im März 2025
Antwort von VrboOwner am 10. März 2025
We are so glad you enjoyed yourselves, Russell! Please come back anytime. 😊
Verifizierte Bewertung
10/10 – Hervorragend
joshua C.
1. Juli 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great house and location
Perfect for 2 families and great location. Communication with host was timely and responsive.
joshua C.
Aufenthalt von 7 Nächten im Juni 2025
Antwort von VrboOwner am 2. Juli 2025
Thank you, Joshua! We really enjoyed hosting your group. 😊
Verifizierte Bewertung
10/10 – Hervorragend
Amy W.
28. Apr. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Refreshing
Our stay was amazing. The property met all of needs and accommodations. It was close to local attractions, and the hosts were very responsive to any questions we had prior to our stay. We had an excellent experience!
Amy W.
Aufenthalt von 2 Nächten im April 2025
Verifizierte Bewertung
10/10 – Hervorragend
Genevieve P.
24. Juni 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect getaway
This amazing cabin is located very close to most of the activities. The hosts were awesome at communicating. The previous guests broke one of the coffee makers and they had one delivered the same day of our arrival. It was a great experience!
Genevieve P.
Aufenthalt von 4 Nächten im Juni 2025
Antwort von VrboOwner am 24. Juni 2025
Thank you for your kind words, Genevieve! It was a pleasure hosting you. 😊
Verifizierte Bewertung
6/10 – Okay
Bipin P.
23. Nov. 2025
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
The cabin needs some upgrades such as pest control service. There were tiny flies in some bathrooms. Showers in every room need upgrades. The handle on the shower downstairs is very loose. Food disposal grinder wasn’t working. Coffee mugs needs to be replaced because of the conditions. Bunk beds have very squicky noise. Hot Water tanks have a very low capacity as the water gets very cold after few showers. Bathroom door upstairs lock didn’t work.
Bipin P.
Aufenthalt von 2 Nächten im November 2025
Antwort von VrboOwner am 30. Dez. 2025
We are so sorry you had that experience. We appreciate your feedback, and have already corrected the issues you mentioned. 👍🏼
Verifizierte Bewertung
8/10 – Gut
Mugo E.
17. Sept. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Cabin
This is an amazing Cabin. We had a great time here, Very clean and as described on the app. Perfect location. I highly recommend it.
Mugo E.
Aufenthalt von 2 Nächten im September 2024
Antwort von VrboOwner am 28. Sept. 2024
So happy you all enjoyed yourselves! 🙂
Verifizierte Bewertung
10/10 – Hervorragend
Irma Y E.
25. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very good, I love place
Nice
Irma Y E.
Aufenthalt von 2 Nächten im August 2024
Antwort von VrboOwner am 26. Aug. 2024
So glad you enjoyed your stay! 😊
Verifizierte Bewertung
10/10 – Hervorragend
Kevin R.
15. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Excellent property
The property, communication with owners, location, and everything needed were excellent. The house was well supplied and taken care of. Location to town is very close and expressible. Wonderful place.
Kevin R.
Aufenthalt von 4 Nächten im Juli 2024
Antwort von VrboOwner am 23. Juli 2024
Thank you for the kind words, Kevin! We enjoyed hosting you and your family. 🙂
Verifizierte Bewertung
10/10 – Hervorragend
Alicia P.
21. Aug. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful!
We had a wonderful family vacation!
Thank you!
Alicia P.
Aufenthalt von 4 Nächten im August 2023
Antwort von VrboOwner am 23. Sept. 2023
You are welcome! So happy you all enjoyed yourselves!
Verifizierte Bewertung
8/10 – Gut
jason b.
21. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Close to everything and lots of space
Overall the stay was good. Communication with owners was good. They responded quickly to needs. The place could use a little TLC, but I would still recommend the property to others.
jason b.
Aufenthalt von 4 Nächten im Juli 2024
Antwort von VrboOwner am 21. Juli 2024
Hi Jason. Thank you so much for the feedback! We are always looking for ways to improve our listing and the guest experience. We hope to host you and your family again in the future. 😊
Verifizierte Bewertung
10/10 – Hervorragend
Carey A.
26. Feb. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great family get away
We wanted to spend time together as a family before my oldest daughter gets married. This was exactly what we needed. Great location right near the heart of Helen, plenty of room to be able to make memories together, and a great view to enjoy. Hosts were quick to respond to any messages we left them as well. I definitely recommend this rental.
Carey A.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von VrboOwner am 26. Feb. 2024
Thank you, Carey, we are glad you enjoyed your stay!
Verifizierte Bewertung
10/10 – Hervorragend
Alicia D.
22. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Quick family refresh
Our family of 6 needed a quick get away to relax and we always love visiting Helen. This house was perfect for what we needed and we had no idea how perfectly placed it was to downtown and all the things! The house was pretty clean and it we fully enjoyed the game room, hot tub, and fire pit during our stay. We would absolutely return to this property or even consider another property by this couple.
Alicia D.
Aufenthalt von 4 Nächten im Juli 2024
Antwort von VrboOwner am 23. Juli 2024
Hi Alicia! We are so happy you enjoyed your stay at our family home! We would love to host you and your family again! ☺️
Verifizierte Bewertung
10/10 – Hervorragend
Sameer I.
28. Juni 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Helen Lodge
The lodge was spacious and accommodating for every age group. The kitchens were fully equipped and it was easy to use all the appliances. The location is perfectly distanced from downtown and other local waterfall hikes. It was a perfect trip that wouldn’t have been possible without the perfect cabin.
Sameer I.
Aufenthalt von 5 Nächten im Juni 2023
Antwort von VrboOwner am 1. Aug. 2023
Thank you for the kind words, Sameer! We enjoyed hosting you!
Verifizierte Bewertung
10/10 – Hervorragend
cynthia b.
12. Nov. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfection & beautiful views on two levels
Perfect location and home for our girls trip to Helen. Close to town and Valhalla resort but nice private space. Gorgeous views. We appreciated the luggage racks in bedrooms and well-stocked kitchen, with plenty of towels for bathrooms and hot tub use. Hosts were available and communicative without being overbearing. Overall a fabulous welcoming space. Highly recommend for a family or larger group.
cynthia b.
Aufenthalt von 3 Nächten im November 2023
Antwort von VrboOwner am 21. Nov. 2023
Thank you, Cynthia! It was a pleasure hosting you and your group!
Verifizierte Bewertung
10/10 – Hervorragend
Terri G.
26. Nov. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Thanksgiving
Beautiful place close to everything. We spent Thanksgiving week and both kitchen’s were a plus. The kids loved the bunk room with full size bunks, arcade and video system. The dining room table was big enough to hold 12 people. Great time! Highly recommend for families and groups.
Terri G.
Aufenthalt von 5 Nächten im November 2023
Antwort von VrboOwner am 28. Nov. 2023
Thank you, Terri! So glad you were able to form some great family memories with us, during the holidays. Come back anytime!
Verifizierte Bewertung
10/10 – Hervorragend
Rebecca R.
30. Mai 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Confirmation Retreat
For our group this house was great, the location was so cool for our Mountain Experiences with God Retreat. Having two kitchens was helpful for a couple of the meals but the house is beyond well stocked with pots and pans, plates and dishes for our group of 13. The table was massive allowing all of us to eat a meal together - and that is no easy task! Our teens loved having the downstairs as a hangout area for free time. They loved uno - and just hanging out. You are super close to Helen which since we were planning to hike the area with our kids was perfect. The road up is narrow but we found going down and turning around at the end perfect for parking our two large SUVS. Would totally stay again, Host were amazing;y responsive to messages.
Rebecca R.
Aufenthalt von 2 Nächten im Mai 2025
Antwort von VrboOwner am 30. Mai 2025
Thank you for the kind feedback, Rebecca! It would be a pleasure to host you again.
Verifizierte Bewertung
10/10 – Hervorragend
Kristin L.
15. Sept. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Amazing
We had a great time socializing, and the house was perfect for all of us to gather. We had 8 total, and everyone had a nice comfy bed. We went into town and it was so quaint.
The owners were very helpful and informative.
All in all, I would highly recommend.
Kristin L.
Aufenthalt von 3 Nächten im September 2023
Antwort von VrboOwner am 15. Sept. 2023
So glad you all enjoyed yourselves! It was a pleasure hosting you!
Verifizierte Bewertung
10/10 – Hervorragend
Alain L.
9. Jan. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Helen trip
We had an incredible stay at this cabin in Helen, Georgia. The accommodation exceeded our expectations in every way. The spacious layout easily accommodated our three families, providing ample room for everyone. The thoughtful design allowed us to enjoy various areas of the house without feeling crowded. The two kitchens were a game-changer, offering convenience and functionality. The kids' room was a hit with our little ones, adding an extra layer of joy to our stay. The cabin had everything we needed and more, making it a perfect home away from home. We highly recommend this property and look forward to returning for another memorable getaway!
Alain L.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von VrboOwner am 9. Jan. 2024
Thank you for your kind words, Alain! We are so happy you and your family had a wonderful time.
Verifizierte Bewertung
10/10 – Hervorragend
Jeanette B.
5. Dez. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect location for Christmas gathering.
This was the perfect setting for our family's Christmas gathering. The property is quiet and secluded yet right in Main Street Helen's backyard. The property was well stocked with everything we needed to cook and serve big meals. The beds were all comfortable. Lots of room to socialize and space for quiet time as well. The internet service was great for streaming. We had ages 2-62 and everyone enjoyed this home. The views from the spacious decks were gorgeous. The hot tub under the stars was a special night time treat. Rene and Katelyn were very communicative and answered questions quickly. We had no problems with this booking or property and we highly recommend.
Jeanette B.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von VrboOwner am 22. Jan. 2024
We are so happy you all enjoyed your Christmas trip with us! Please come back anytime!
Verifizierte Bewertung
6/10 – Okay
Vanessa A.
11. Juni 2025
Gut: Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Not what I expected
I rented this house for a trip to Helen, Georgia with some guests, and while the location was excellent and the house itself is spacious, unfortunately, the overall experience was very disappointing.The first thing we noticed upon arrival was that the house didn’t look like the pictures advertised. It was clear that the property needs some TLC—there were visible signs of wear and lack of maintenance.Even more concerning was the cleanliness of the house. It had an unpleasant smell throughout, and several of the bed sheets and covers were dirty. The game room, which we were really looking forward to using, had puzzles and games that were dusty and grimy. The house also had a noticeable bug problem, which made it difficult to fully relax and enjoy our time there.It was honestly upsetting to welcome guests into a home that was not as described. I felt embarrassed and sad during the first few days of our trip because I had hoped for a much better experience.This property has potential due to its size and location, but it really needs a deep cleaning, some updates, and better upkeep to meet expectations and provide a comfortable stay for future renters.
Vanessa A.
Aufenthalt von 4 Nächten im Juni 2025
Antwort von VrboOwner am 12. Juni 2025
Hi Vanessa. We are so sorry for the issues you experienced during your stay. If we were aware, we would have sent our cleaning staff immediately to correct your cleanliness concerns. We take cleanliness very seriously and that is unacceptable. We will also look into making some other updates to the home. We really appreciate your feedback and the opportunity to improve the stay for the next guest. 😊
Verifizierte Bewertung
10/10 – Hervorragend
Sylvia S.
23. Sept. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Location and Experience
The description of the property is very accurate. The location is literally 2 minutes from town but it feels like you are nestled away in the mountains. The layout of the home is outstanding. With an upstairs and downstairs with two kitchens. We put the early risers downstairs and they could get up have their coffee and breakfast while we slept in. It was so private and roomy.
The home is very clean and has everything you will need. The kitchen amenities were very impressive and we cook every meal in. There were more pots and pans than I have in my home 😁. The thoughtfulness of having all the starter kits (coffee, filters, s’more station, firewood, etc.) was awesome as well.
No detail was left undone. From extra pillows, throws in every room, TV’s in every room, arcade game (this was cool), etc. I could go on and on.
Communication with the owners was prompt and very attentive. We really did not have any issues but questions were addressed immediately. Check in and check out process was a beeeze. We would definitely stay here again.
Sylvia S.
Aufenthalt von 4 Nächten im September 2023
Antwort von VrboOwner am 23. Sept. 2023
Thank you for those kind words! We really enjoyed hosting you!
Verifizierte Bewertung
6/10 – Okay
Satrina P.
19. Apr. 2024
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Sisters & Mom Getaway
I want to be fair here to both the owners and to future guests.
Things that are good: Spacious, pretty area, well stocked kitchen, plenty of linens/towels.
Good to know: Games are sized small children. The fooseball table is approx 15 in high & about 2 ft long (maybe), the air hockey table is also very small/short.
Issues: Hot tub was dirty, space surrounding firepit was extremely dangerous (owner is working on it), couple of lights out, toaster broke, a couple of tv/remotes/Roku inoperable, grill pan burnt totally through w/burned marks on gas lines.
I contacted the owner about the hot tub and they immediately sent the cleaner out. The cleaner also replaced a couple of light bulbs & was going to bring more the next day (didn't happen). Next morning I contacted owner about the toaster, grill and informed them about the dangerous situation of the firepit. Was told a new toaster would be delivered, didn't happen. Owner thanked me for letting them know about the grill and said they would begin a search for a new one for the next guest to enjoy. You're welcome.
At this point, I was more than frustrated. As a consumer, I have pictures and reviews to make my decision on whether a property fits my needs. Both were excellent. The owner did provide everything their lease stated & shame on me for not reading it more closely. The line to be aware of is that they offer all these amenities & features but if they are broke or unavailable, to bad. No adjustment will be made
Satrina P.
Aufenthalt von 3 Nächten im April 2024
Antwort von VrboOwner am 21. Apr. 2024
Hi Satrina. Thank you so much for your helpful feedback. We are so sorry you experienced some issues during your stay. We do make our best efforts to get things corrected at the property, when they do come up. Unfortunately, the new toaster and the additional light bulbs we ordered did not arrive before your check out. Since we do have two kitchens with appliances, we did have the cleaner move the additional toaster from downstairs to the upstairs, when she came by, but we understand that your party may have been more comfortable with two toasters. Again, we apologize for this, and any other inconvenience that occurred during your stay. We did enjoy hosting you, and we look forward to using your feedback to improve the experience for the next guests. 😊
Über den Gastgeber
Zu Gast bei Kaitlin and Rene
We are the owners and operators of, Renkat Rentals, a family run vacation rental business. We love traveling and take pleasure in creating unforgettable experiences for others. We are here for you, so please let us know if there is anything we can do to improve your vacation experience. Book with us now!
Darum fiel die Entscheidung auf diese Unterkunft
Private, secluded cabin, just minutes from downtown!
Das macht diese Unterkunft einzigartig
Amazing views, Spacious Split layout, and 3 minutes to the heart of downtown Helen!
Sprachen:
Englisch, Spanisch
Premium-Gastgeber
Sie bieten ihren Gästen durchgehend großartige Erfahrungen.