Eine der wenigen Unterkünfte mit Videospielen für Gäste.
Entdecke Sehenswürdigkeiten in der Nähe
Nahe: Gatlinburg SkyPark
10 Schlafzimmer10 BadezimmerPlatz für 53 Gäste
Beliebte Annehmlichkeiten
Whirlpool vor Ort
Pool
Zugang zum Wasserpark
Kochnische
Grill
Klimaanlage
Lerne die Gegend kennen
Gatlinburg, TN
Gatlinburg Convention Center (Kongresszentrum)
Place, Gatlinburg Convention Center (Kongresszentrum)
8 Gehminuten
Gatlinburg Space Needle
Place, Gatlinburg Space Needle
9 Gehminuten
Gatlinburg SkyPark
Place, Gatlinburg SkyPark
11 Gehminuten
Knoxville, TN (TYS-McGhee Tyson)
Airport, Knoxville, TN (TYS-McGhee Tyson)
68 Autominuten
Zimmer und Betten
10 Schlafzimmer (Platz für 53 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
1 King-Bett und 1 großes Schlafsofa
Schlafzimmer 3
1 King-Bett und 1 großes Schlafsofa
Schlafzimmer 4
1 King-Bett und 1 großes Schlafsofa
Schlafzimmer 5
1 King-Bett und 1 großes Schlafsofa
Schlafzimmer 6
1 King-Bett und 1 großes Schlafsofa
Schlafzimmer 7
1 King-Bett und 1 großes Schlafsofa
Schlafzimmer 8
1 King-Bett und 1 großes Schlafsofa
Schlafzimmer 9
2 Einzel-Etagenbetten
Schlafzimmer 10
3 Einzel-Etagenbetten
Schlafzimmer 11
2 große Schlafsofas
10 Badezimmer
Badezimmer 1
Badezimmer 2
Badezimmer 3
Badezimmer 4
Badezimmer 5
Badezimmer 6
Badezimmer 7
Badezimmer 8
Badezimmer 9
Badezimmer 10
Weitere Räumlichkeiten
Küche
Kochnische
Mehr zu dieser Unterkunft
Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room
Top Reasons to Book This Cabin: *Accommodates up to 53 guests! *Community Indoor Pool and Pavilion onsite *Outdoor Hot Tub *Cozy King Suites with Futon and Attached Bathrooms *Theater Room and Game Room *Centrally located in downtown Gatlinburg *Professionally Managed, 24/7 Service
The Space: Nestled in Gatlinburg in the Smoky Mountains lies The Great Dogwood Manor, a stunning mountain retreat that offers guests the perfect escape from the hustle and bustle of everyday life. From the moment you arrive, the rustic charm of this magnificent cabin will envelop you, inviting you to relax and let go of all your worries. As you step inside, the warm and welcoming atmosphere of the great room will immediately draw you in. The sprawling open-concept layout is the heart of this magnificent cabin, with plush sofas in the living area, a dining area with four tables for a crowd of any size, and a fully-equipped chef's kitchen. The kitchen includes modern appliances and amenities that make preparing meals enjoyable, even on vacation. The mountain-inspired details like a stone-encased fireplace, wood-beamed ceiling, and bark-covered walls create a cozy, intimate atmosphere that blends seamlessly with the modern appliances and finishes.
For those who love entertainment, the first floor of The Great Dogwood Manor offers plenty of opportunities for fun and games. Discover a one-of-a-kind theatre room, complete with plush seating and a large wall-mounted flat screen TV. Unleash your competitive side with an arcade game or challenge your friends to a game of pool. The convenient kitchenette is perfect for making snacks and drinks, ensuring you're fully stocked for a movie marathon or gaming session. After a day of adventure, unwind in the private hot tub and let the bubbles soothe your tired muscles. If you're looking to stay active, The Great Dogwood Manor also offers access to a shared indoor pool, perfect for swimming laps or just splashing around. With its picturesque setting, modern amenities, and rustic charm, The Great Dogwood Manor is the ultimate Smoky Mountain retreat, offering a vacation experience that is truly unforgettable. *This property is not available to adults under the age of 25. No exceptions.*
Parking Notes: The Great Dogwood Manor requires parking passes - This unit has 7 parking spaces only and there will be 7 parking passes in the cabin when guests arrive. The parking space #1 will be listed on the parking pass and is the only spaces guests can park in. No additional parking spots will be available, and towing is enforced. - No RVs or trailers .
*This Property is Not Pet Friendly*
The Neighborhood: The Great Dogwood Manor is located in Cherokee Orchard - a new cabin community located in downtown Gatlinburg with cabins ranging from 8-20 bedrooms. These luxury homes are ready to host your large party, resting in easy walking distance from each other in this community of eight cabins. Family gatherings, church groups, conventions and corporate retreats are all welcome. Large communal spaces, open floorplans and large kitchens are ready to welcome your group while the private bedrooms offer a peaceful retreat away from the noise and action in the living areas. Private theater rooms stand ready for business presentations or an evening at the movies. Make room in your schedule for a picnic at the community pavilion and an afternoon at the pool while you're here.
Bedroom Setup: Main Level: 2 King suites (1 tub/shower combo and 1 handicap roll in shower), 1 Futon in handicap friendly bedroom, 1/2 bath in the hall Lower Level: 4 King suites (each with a futon and a tub/shower combo) Upper Level: 2 King suites (each with a futon and a tub/shower combo) Bunk Room #1: 1 Queen/Queen/Queen with an attached bath Bunk Room #2: 1 Queen/Queen and 1 Twin/Queen with an attached bath
Area Attractions: The Great Smoky Mountain National Park is the perfect setting for all of your group activities. The towns of Pigeon Forge and Gatlinburg offer plenty of attractions, museums and restaurants to accommodate all ages. There are plenty of outdoor adventures and kid-friendly activities. Start with a zipline canopy tour, an alpine coaster, or simply take in the breathtaking mountain views in the state parks and national forests. And don't leave without visiting Cades Cove—it's a must-see. Whether you're looking for entertainment, nightlife or delicious food, you'll find something for everyone with the gorgeous backdrop of The Great Smoky Mountains on your trip to Gatlinburg!
Gib zur Preisangabe die Daten an
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(Sleeps 24) 8 King Bedroom Suites with Pool, Game Room, Covered Outdoor Living
Sevierville
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Der Gastgeber bittet darum, vor dem Check-out Folgendes zu erledigen:
Geschirrspüler einräumen und einschalten
Gebrauchte Handtücher einsammeln
Persönliche Gegenstände entfernen, übrig gebliebene Lebensmittel und Getränke entfernen und Abfall entsorgen
Lichter aussschalten und Türen abschließen
Die Nichtbeachtung dieser Anweisungen kann zu einer negativen Bewertung durch den Gastgeber führen.
Pets are not allowed.
The minimum age limit for this unit is 25
No Parties Are Allowed.
Wichtige Informationen
Wissenswertes
Unterkunftsnummer 3436290vb
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Rauchmelder gibt.
Zur Gegend
Gatlinburg
Diese Ferienhütte in Gatlinburg liegt im Stadtzentrum und in der Nähe von Freizeitparks. Titanic-Museum und Dolly Parton's Stampede Dinner Attraction sind Höhepunkte für kulturell interessierte Besucher, während die Region auch bekannt ist für Attraktionen wie Ripley's Aquarium of the Smokies und Anakeesta. Du reist zusammen mit Kindern? Dann solltest du diese Attraktion nicht verpassen: Gatlinburg SkyPark. Für viel Spaß sorgt sicherlich auch der Besuch einer Veranstaltung in dieser Arena: The Ripken Experience - Pigeon Forge. Die Region bietet viele Aktivitäten, zum Beispiel Weinguttouren.
Gatlinburg Convention Center (Kongresszentrum) - 8 Gehminuten - 0.7 km
Gatlinburg Space Needle - 9 Gehminuten - 0.8 km
Gatlinburg SkyPark - 11 Gehminuten - 1.0 km
Anakeesta - 15 Gehminuten - 1.3 km
Ripley's Aquarium of the Smokies - 15 Gehminuten - 1.3 km
Fortbewegung vor Ort
Flughafen McGhee Tyson (TYS) – 70 Fahrminuten
Restaurants
Puckers Sports Bar - 12 Gehminuten
Loco Burro Fresh Mex Cantina - 13 Gehminuten
Pancake Pantry - 12 Gehminuten
Smith & Son Corner Kitchen - 12 Gehminuten
Subway - 11 Gehminuten
Häufig gestellte Fragen
Hat Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room einen Pool?
Ja, diese Unterkunft verfügt über einen Pool.
Wie viel kostet ein Aufenthalt im Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?
Gültig ab 9. Juni 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room am 10. Aug. 2026 beginnen bei 1.717 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Ist Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet das Parken bei Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?
Check-out ist um 10:00 Uhr.
Wo befindet sich Luxury Gatlinburg Getaway Sleeps 50 with Hot Tub, Shared Pool, Game/Theater Room?
Diese Ferienhütte für Familien in Gatlinburg liegt in den Bergen, zu Fuß nur 15 Minuten entfernt von: Traffic Light #6, Ripley's Aquarium of the Smokies und Anakeesta. Ebenfalls höchstens 15 Minuten entfernt: Gatlinburg SkyPark und Gatlinburg Convention Center (Kongresszentrum).
Bewertungen
9,4
Außergewöhnlich
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
66 von insgesamt 83 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
66
11 von insgesamt 83 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
11
3 von insgesamt 83 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
3
2 von insgesamt 83 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
2
1 von insgesamt 83 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
1
9,6/10
Sauberkeit
9,8/10
Check-in
8,8/10
Kommunikation
9,8/10
Lage
9,8/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Jesse S.
4. März 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
It was great, lots of fun. Walking distance to all the things.
Jesse S.
Aufenthalt von 2 Nächten im Februar 2026
Antwort von VrboOwner am 15. März 2026
Thank you so much for your wonderful feedback! We're thrilled to hear you had a great time and enjoyed the location. We look forward to hosting you again soon.
Verifizierte Bewertung
8/10 – Gut
shawn m.
10. Nov. 2025
Gut: Sauberkeit, Check-in, Kommunikation und Lage
What stood out for me was the views on the balcony, and every bedroom had it own bathroom.
shawn m.
Aufenthalt von 3 Nächten im November 2025
Antwort von VrboOwner am 20. Nov. 2025
Thank you for your kind words. We're delighted to hear that you enjoyed the balcony views and the convenience of private bathrooms in each bedroom. We hope to welcome you again soon.
Verifizierte Bewertung
10/10 – Hervorragend
Becky G.
29. Mai 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Our group loved our stay at The Great Dogwood Manor. There were 19 of us, and there was more than enough space for us to spread out and relax. I do think if you actually had a group of 50, it would be snug. The house was clean and stocked with lots of towels and enough toilet paper to get through the week. Host: I interacted with Ronda, and she was very friendly and very quick to respond to concerns. The hot tub wasn't working correctly, and she had a technician out there to fix it that day.Location: This is so convenient to get to all the fun of downtown Gatlinburg. We frequently walked. It is uphill from downtown, in its own little area, so you don't have non-residents wandering around. However, for some of our group, the walk back up the hill was a little much, so if you plan not to use a car at all, you need to be in good enough shape to walk a mile uphill. Also, the turn into development is sharp one, and might be tricky with a bus. Bears: We saw bears every day. They loved the front porch, so we had to make sure to pause and look out the window before leaving.Amenities: We loved the movie theater room and the on-site indoor pool. The kitchen has lots of plates and silverware, but was a little low on cookie sheets and baking dishes. The basement terrace doesn't really have a good view, but the one from the main floor looks over at Anakeesta. There is a road, so there are road sounds. The triple level bunk room was a massive hit.
Becky G.
Aufenthalt von 5 Nächten im Mai 2026
Antwort von VrboOwner am 6. Juni 2026
Thank you so much for this thoughtful review! We're thrilled your group of 19 had such a wonderful stay at The Great Dogwood Manor. We appreciate your honest feedback—it's genuinely helpful.
We're so glad Ronda could assist you quickly with the hot tub, and that everyone enjoyed the movie theater, pool, and that amazing bunk room! Your notes about the uphill walk, parking considerations, and kitchen supplies are invaluable. We'll definitely look into adding more baking dishes and cookie sheets.
Those bears are quite the attraction, aren't they? And yes, that Anakeesta view is pretty spectacular.
We'd love to welcome your group back anytime. Thank you for choosing us!
Verifizierte Bewertung
10/10 – Hervorragend
Alan J.
23. Feb. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great stay
Wonderful property, great location, excellent amenities.
Alan J.
Aufenthalt von 2 Nächten im Februar 2025
Antwort von VrboOwner am 19. März 2025
Thank you for the wonderful review of our property. We are glad to hear that you enjoyed the location and amenities. Your feedback is valuable to us, and we appreciate you taking the time to share your positive experience. We strive to provide an exceptional stay for all our guests, and we are thrilled to know that we have met your expectations. We look forward to welcoming you back in the future.
Verifizierte Bewertung
10/10 – Hervorragend
Verifizierter Reisender
27. Aug. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful place!
This was a beautiful home! We had a great stay!!
Verifizierter Reisender
Aufenthalt von 3 Nächten im August 2023
Bewertung von einer Partner-Website
10/10 – Hervorragend
Mickey R.
4. Feb. 2023
Great Place!
The cabin is located close to the parkway in Gatlinburg! Very nice place that we would love to stay in again!
Mickey R.
Aufenthalt von 2 Nächten im Januar 2023
Bewertung von einer Partner-Website
10/10 – Hervorragend
Deb N.
25. Sept. 2023
Fabulous!
Beautiful cabin and a great location.
Deb N.
Bewertung von einer Partner-Website
10/10 – Hervorragend
Aaron B.
15. Feb. 2023
Great family stay
It was the nicest cabin we have stayed in out of 10 over the years. Very organized and easy check in. Very clean and well maintained.
Aaron B.
Aufenthalt von 3 Nächten im Februar 2023
Bewertung von einer Partner-Website
10/10 – Hervorragend
Debra B.
23. Sept. 2023
Great Dogwood Manor
Spacious, location, very comfortable furniture, kitchen was well furnished
Debra B.
Verifizierte Bewertung
10/10 – Hervorragend
Allyson S.
12. Okt. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great!
Great place to stay! Very roomy! Several families could stay with a lot space! Very close to Gatlinburg. Walking distance!
Allyson S.
Aufenthalt von 4 Nächten im Oktober 2023
Bewertung von einer Partner-Website
10/10 – Hervorragend
Allen M.
17. Feb. 2023
Excellent
It was a great cabin! Would recommend this to Friends and family. Very clean, plenty of towels. It had everything we needed!
Allen M.
Bewertung von einer Partner-Website
10/10 – Hervorragend
Joseph C.
7. Juli 2023
28 person family gathering
Great location, and cabin in great shape. Seemed quiet between the levels and easy to gather everyone on main level. We would definitely want to go back.
Joseph C.
Aufenthalt von 4 Nächten im Juni 2023
Bewertung von einer Partner-Website
10/10 – Hervorragend
Aaron D.
15. Jan. 2023
Great Cabin
Great experience! Walking distance, for healthy youth, to the Convention Center. Cabin was clean. Fun times for a large group!
Aaron D.
Aufenthalt von 2 Nächten im Januar 2023
Bewertung von einer Partner-Website
10/10 – Hervorragend
Keesha D.
3. Nov. 2023
TN Vaca
The Great Dogwood Manor was awesome. It was clean, organized, HUGE, and had all amenities needed for a great vacation stay. The floors, all the wood finishings, were amazing. Enough rooms for my family and more.
Keesha D.
Aufenthalt von 2 Nächten im Oktober 2023
Bewertung von einer Partner-Website
10/10 – Hervorragend
Lawrence W.
26. Jan. 2023
Great home!
My group of 27 truly enjoy this house. It was more then enough room we could’ve have added more! Very spacious and fun!! We will be returning here if we need to come back
Lawrence W.
Aufenthalt von 2 Nächten im Januar 2023
Verifizierte Bewertung
10/10 – Hervorragend
Jannette L.
25. Sept. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great place for a retreat
Only issue is the convection doesn't work on the oven. Had to adapt.
Jannette L.
Aufenthalt von 2 Nächten im September 2023
Antwort von VrboOwner am 11. Okt. 2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
Verifizierte Bewertung
8/10 – Gut
Christine K.
1. Jan. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family get together
Loved all the rooms/bathrooms. The hot tub and indoor pool were fun.
There was enough seating for 16 people at the tables. The kitchen was lacking key components-hot pads, serving dishes, cookies sheets, etc.
Christine K.
Aufenthalt von 5 Nächten im Dezember 2023
Verifizierte Bewertung
10/10 – Hervorragend
Rhonda M.
15. Juli 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
90TH Birthday Family Celebration
So pleased with our family’s celebration of our mother’s 90TH birthday. We had ages from 2 to 90. The house was perfect—clean, centrally located, comfortable, roomy, and so well furnished. Thankful this family could be together. Enjoyed every moment.
Rhonda M.
Aufenthalt von 4 Nächten im Juli 2023
Verifizierte Bewertung
10/10 – Hervorragend
Juliet Q.
22. Juni 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great cabin for a large group
We loved our time at The Great Dogwood Manor. We had about 22 people in our group, so we were below the capacity of the property, but the space was perfect for us. The bedrooms are all good sized, and there is plenty of room for bigger kids in the two bunkbed bedrooms. The kitchen and eating areas were perfect for a large group. Everything was clean and well-appointed. We enjoyed having space to be together as a group and also enough bedrooms to retreat for some quiet when needed. We made great memories here. Thank you!
Juliet Q.
Aufenthalt von 4 Nächten im Juni 2023
Bewertung von einer Partner-Website
10/10 – Hervorragend
Jeff S.
29. Sept. 2021
Family reunion in Gatlinburg
Home was well furnished to support our large family. Kitchen had plenty of accessories, dining area plenty of sitting space, bathroom had plenty of towels and toiletries available. Only issue we had with the home is a couple spots on floor that had flooring broken and missing and a fan in a bedroom that was loose to the ceiling. But nothing that negatively impacted our stay. The home was close to town allowing us to walk. It was also close to many hiking trails. We were also able to see bears from our back porch. Would recommend this home to others that plan to visit Gatlinburg.
Jeff S.
Aufenthalt von 5 Nächten im September 2021
Antwort von VrboOwner am 21. Juni 2023
We are so glad you stayed with us, Jeff. Maintenance is inspecting the flooring and ceiling fan so necessary repairs can be done. Thank you!
Bewertung von einer Partner-Website
4/10 – Mangelhaft
JOWAUNE M.
9. Jan. 2023
We had roaches
The cabin was absolutely beautiful and spacious for my family. The cleaning was not up to par. I kept finding strands of hair, there were dirty dishes in the cabinet and we had little visitors throughout the house. This is not ok and needs to be corrected immediately.
JOWAUNE M.
Antwort von VrboOwner am 21. Juni 2023
Thank you for taking the time to leave a review. We have also followed up with our housekeeping team and maintenance to ensure future cleans and updates will be completed to our high standards. Our Guest Service Agents are available 24/7 should you have questions or concerns arise. We apologize for any inconvenience and hope to host you again soon!
Bewertung von einer Partner-Website
4/10 – Mangelhaft
Kim J.
27. Jan. 2023
Not quite as advertised
Missing floorboards, non working kitchen stove left in dining area, broken ice machine, designated parking spots not available, and not so clean cabin left us unimpressed. Our attempts at resolving the issues went unanswered the entire vacation.
Kim J.
Antwort von VrboOwner am 21. Juni 2023
Hi, Kim, thank you for your review. We sincerely apologize for the disappointment. I do see that we were able to clear up the parking confusion with the other guests. Additionally, the ice maker is being replaced and the oven was also set aside for repairs as well. We will continue to work with both our local staff and homeowner to make improvements to this home, and hope that the refund that you were given has helped.
We would love to have a second chance to impress you!
Bewertung von einer Partner-Website
6/10 – Okay
Carter H.
8. Feb. 2023
Nice, but DIRTY and poorly maintained.
Our church group used this cabin for a weekend retreat. The location of this cabin in relation to downtown Gatlinburg is fantastic, and the features of the cabin were nice. However, when we arrived for the weekend, the cabin was dirty. The whole cabin was dusty, the coffee pots were broken, parts of the dishwasher was broken and needed to be replaced, the large commercial stove was replaced with a tiny residential version without warning which slowed down cooking, and our group had cleanliness issues in almost every room (dust, trash in the corners/under beds, hair in the bathroom sinks, etc.). The worst by far was the acrylic fingernail we found on the living room floor. I contacted Vacasa to notify them of these issues and was told that they could send a cleaning crew to come and in try to fix things. My question to you who made be considering this cabin is this: How do you let housekeeping into the cabin when you have a group of 30, with all their belongings, and expect them to clean up an already dirty cabin? It was dirty when we arrived after they had "cleaned" and how could they move around a group and expect to clean any better? I am disappointed in the service from Vacasa. This cabin would be great for groups but is poorly cleaned, serviced, and maintained by the rental company. Other groups: you are rolling the dice with this cabin.
Carter H.
Antwort von VrboOwner am 21. Juni 2023
Hi Carter, thank you for taking the time to review your stay with us. We are happy to hear you enjoyed the location and other features this home has to offer. We apologize for the house not being cleaned as thoroughly as is our standard and would have happily sent our team to assist. We appreciate you notifying us of the issues you encountered with the coffee pots and dishwasher so that we could take the appropriate steps toward a resolution. We truly hope we can host you for a more comfortable stay in the future, thank you.
Verifizierte Bewertung
2/10 – Ungenügend
Jeena K.
31. Mai 2024
Gut: Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Disappointed to say the least!
Booked this unit 2 yrs in a row for a long wkend & paid a high price due to the proximity to the city. This time will be our last thou. Issues: kitchen outlets not working called in Fri 6pm & left vm; live & dead bed bugs found in BR #10, called in Sat 1am, after 10 min of waiting for someone to answer, relayed all the info to a person & asked to have someone in 1st thing in the am to fix both issues. BR #8 had water leak in BA frm upstairs BR #2, not called in. Reason we didnt leave: time of the night, size of our party, & hard to find a vacancy during long wkend. We didnt find any bug activity in other rooms frm what we could see, the displaced guests slept on the couch. Got no callbacks the next day, so I called again 1pm & was told they didnt receive vm frm 6pm call or frm the guy who answered at 1am. Instead, I shouldve called the after-hours no, even thou this was the only no that was shared thru text msgs before our arrival. The so-called "after-hours" no is the Office no listed in their email communication. We were told to stay out of the unit till 8pm while both issues were resolved. None of the guests were willing to sleep in the infested room for the remainder of the trip even after it was sprayed as the room was closed up in the basement & the mattress wouldve been sprayed too. After asking, we got .0229% back as an inconvenience refund (I had to remove the actual amounts due to review guidelines). Regardless to say poor service by Stony Brook Cabin Mgmt & owners!
Jeena K.
Aufenthalt von 3 Nächten im Mai 2024
Verifizierte Bewertung
10/10 – Hervorragend
Michael S.
30. Apr. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Experience
Excellent facility for our family gathering of 22. We planned for 28 but 1 family got sick. It would have been big enough for 28.
Michael S.
Aufenthalt von 4 Nächten im April 2023
Über den Gastgeber
Zu Gast bei Stony Brook Cabins
Sprachen:
Englisch
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Sie bieten ihren Gästen durchgehend großartige Erfahrungen.