8/10 – Gut
Kyle M.
15. Juni 2023
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Great Location
The house is great and clean. The bedrooms were nice. Kids loved the bunkroom. There are no blinds on any windows so we improvised some shades where needed. The living/dining/kitchen area was nice and open. The balconies were great. The location is a big positive - short walk to the beach and short drive to the seawall and strand.
The house advertises a grill on site. There was no grill. I asked ahead of time what kind of grill they had and was told directly, "it is a charcoal grill, I am responsible for providing the charcoal." We had plans to grill and came ready with all the food and supplies we needed. I reached out within the hour we arrived that the grill was not there. I received messages back saying it would be looked into it and that a grill would be provided. The following day, I reached out again via the message center, text and call, they said they would have somebody out to assess the issue, nobody came. A grill never came.
Also, there was no wifi. The network I was told to connect to and provided a password for did not exist. Again, I reached out multiple times. I received no additional communication.
Kyle M.
Aufenthalt von 3 Nächten im Juni 2023
