4/10 – Mangelhaft
Ashley B.
28. Mai 2023
Gut: Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Know before you go
The world mark resort is an excellent location to stay in at in Seaside Oregon . Although check in is available at 4 pm hotel explained sometimes guests don’t get rooms until well after 8-9 pm sometimes 1 am. We checked in at 5 pm and our room wasn’t available until 730 pm. Our vehicle did not fit in parking garage and so we had to locate residential parking, haul our things and sit around with all our stuff for 2.5 hours in lobby.Traveling all day with tired and hungry kids with plans of cooking dinner and early bedtime in our room only unable to do so was quite a disappointment. Hotel may no apologies for long wait. Room was clean enough although lots of dust. Ac did not work in our unit but location was great and pool and beach were excellent. I think charging a cleaning fee for this rental located within a resort hotel is wrong as the unit is cleaned by hotel staff not outside party that host has to pay for. If you don’t need into your room before 8 pm and have vehicle less that 6’10” the location is great. Would not book through Vrbo again due to excess fees and poor host communication. I sent messages through Vrbo app and direct email to property management about my stay and have had zero response.
Ashley B.
Aufenthalt von 2 Nächten im Mai 2023
