Hütte nahe Snowshoe

Thank you for sharing your experience and for your kind words about our team. We are very thankful that no one was physically injured — that is always the most important thing. Your stay occurred during the most severe winter storm of 2026 so far, which brought a combination of ice, freezing rain, and snow to the area. During extreme weather events like this, conditions can change rapidly, and ice can develop even shortly after plowing. This cabin is accessed via a private mountain lane, and snow removal is performed as conditions allow during active storms. Unfortunately, the continuous freezing rain and ice during this event made travel especially difficult throughout the mountain. For this reason, we strongly recommend winter-capable vehicles and extra caution when driving in winter mountain conditions. We understand how disappointing it must have been to miss planned ski days, especially with children, and we appreciate your feedback regarding lane markers and plowing timing. These suggestions will be taken into consideration for future improvements. Thank you again for staying with us and for taking the time to provide your feedback.

Thank you for taking the time to share your feedback. We’re glad your group enjoyed the peaceful location, spacious layout, second refrigerator, and downstairs wet bar and coffee area. The maintenance concerns that were brought to our attention during your stay were addressed by our local team the same day your group checked out. We appreciate guests letting us know when something needs attention so we have the opportunity to correct it as quickly as possible. Kitchen towels and dishcloths are normally provided by our cleaning team as part of each turnover, and unfortunately it appears they were missed prior to this stay. This was not reported to us or our local groundskeeper during the stay, and had we known, we would have gladly had those items delivered. We have followed up with our cleaning team regarding this as well. We appreciate the positive comments about the home and your detailed feedback. We’re glad your group enjoyed the home overall, and we will continue working with our local teams to make sure both the big and little details are ready for our guests.