Ganzes Ferienhaus

South Facing Pool at Sandy Ridge!

Fotogalerie von South Facing Pool at Sandy Ridge!

Pool
Pool
Zimmer
Spielezimmer
Zimmer

Bewertungen

8,2 von 10.
Sehr gut
4 Schlafzimmer3 BadezimmerPlatz für 9 Gäste157.9 m²

Beliebte Annehmlichkeiten

  • Pool
  • Küche
  • Waschmaschine
  • Trockner
  • Kostenloses WLAN
  • Klimaanlage

Lerne die Gegend kennen

Auf Karte anzeigen
Davenport, FL
  • Place, Providence Golf Club
    ‪3 Autominuten‬
  • Place, Reunion Resort Golfplatz
    ‪4 Autominuten‬
  • Place, Jack Nicklaus Course
    ‪6 Autominuten‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪38 Autominuten‬

Zimmer und Betten

4 Schlafzimmer (Platz für 9 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

1 King-Bett

Schlafzimmer 3

3 Einzel-Etagenbetten

Schlafzimmer 4

2 Einzelbetten

3 Badezimmer

Badezimmer 1

Badezimmer 2

Badezimmer 3

Weitere Räumlichkeiten

Küche
Essbereich

Mehr zu dieser Unterkunft

South Facing Pool at Sandy Ridge!

Welcome to Tranquill Hideaway at Sandy Ridge!

This beautiful private pool home overlooking conservation land is situated in the exclusive Sandy Ridge Development. Just 3 miles/5minutes to I-4 and only 30 minutes from Orlando Airport, and 60 minutes from either coast for beaches. It's the perfect location!

We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home.



Dining Area and Kitchen

Off the living room is the formal dining room which seats six. The kitchen is fully stocked and has everything you need to prepare a quick snack to a full family meal.

Living Room

There is a sofa, loveseat and accent chair to relax and enjoy the entertainment on the large flat screen TV. There is a ceiling fan and sliding doors leading to the pool area.


Bedrooms

One Story Home.

Bedroom 1 - Master with King bed, 32" flat screen Smart TV, ceiling fan, views of the pool, en-suite

Bedroom 2 - Master with King bed, 32" TV, ceiling fan, en-suite

Bedroom 3 - Bunk beds (sleeps 3), 32" flat screen TV, ceiling fan, PS4 with 2 consoles, variety of games

Bedroom 4 - Two Twin beds, 32" flat screen TV, ceiling fan (Mickey Mouse themed)

All linens provided.

Bathrooms

Bathroom 1 - En Suite off Bedroom 1 with walk in shower, sink, toilet, walk in closet

Bathroom 2 - En-suite off Bedroom 2 with walk in shower, sink, toilet

Bathroom 3 - Family bathroom with bath/shower combo, sink, toilet

Alls towels are provided

Games Room

Features an electronic dart board and a gaming table for pool - a new air hockey table is on order currently.

Laundry

There is a full size washer and dryer, iron and ironing board, and pool towels.

Pool

Everyone loves the pool area! Take advantage of the beautiful conservation views while relaxing on the sun loungers or floating in the pool!

Pool Heat Information

The pool can be heated on request and for an additional charge.

Pool Heat is recommended during winter, early spring and during cooler weeks in summer.

Pool heat is necessary if your home has a spa interconnected with the pool and you want to have the spa hotter than the pool temperature.

Pool heat is set to 88 degrees F and if there is a spa, the spa will function is set to 100-102 degrees F. The achieved temperature will vary according to the weather conditions of the day/night and is not guaranteed.

The pool heater runs for approximately 12-15 hours each day and will turn off overnight.

Pool Heat Pricing

The pool in this home can be heated on request and is an optional extra. It can be heated for a minimum of 5 consecutive days ($200 plus tax) and the cost for heat is $40 for each night plus tax. If during the course of your stay, you decide to purchase pool heat, then there is an additional charge to cover the cost of sending out a technician to activate the system which is $40.

Once activated, pool heat must remain on for the duration of your stay. Exceptions can be made to stays longer than 14 nights.

Pool heat must be requested and paid for at least 48 hours prior to arrival to avoid an additional activation fee of $40. This fee is payable to enable an engineer to attend to the activation of the system.

Example: Pool heat will cost $245 including tax for a 7 night stay if requested and paid for 48 hours prior to arrival.

For the BBQ grill, We have a brilliant rental partner who can deliver a serviced and clean grill to you. There are 2 options:

2-Burner BBQ Grill:

5-Burner BBQ Grill:

This includes a full propane tank. Please contact us for the most up to date availability and prices for your stay.

Upon arrival, you will find an initial startup of supplies for your use. Supplies provided are:

* 1 x roll of paper towels

* 1 x dish sponge

* 2 x dishwasher tablets

* 1 x small dish soap

* 1 x trash bag per bin

* 1 x toilet roll in each bathroom

* 2 x sachets of laundry soap

* Small hand soaps in each bathroom

* For all your other needs, there are grocery stores within 3 miles (Publix, Aldi)

In addition to your groceries, we highly recommend purchasing additional items to the startup list above - especially extra toilet paper, paper towels and trash bags.



Additional Information

Check in from: 4pm

Check out by: 10am

If you would like an earlier check in or a later check out, please inquire 24 hours prior (fees may apply).



Once booked, guests will be asked to provide:

Identification in the form of Driver’s License or similar.
ID selfie
The names and ages of all adults who will be attending the property
Signed rental agreement

We reserve the right to require all adult guests to provide identification. All of these items must be completed within 24 hours of placing the reservation or prior to arrival (whichever is sooner). Where this is not completed, the booking is liable to cancelation without further notice or refund.

We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home.

The occupancy limit for this property applies 24 hours a day and all reservations require completion of an electronically signed rental agreement, agreeing to the conditions of the rental which includes that no parties are permitted at this home.

Gib zur Preisangabe die Daten an

Ausstattung

Pool
Küche
Waschmaschine
Wäschetrockner
Kostenloses WLAN
Klimaanlage

Ähnliche Unterkünfte

Hausordnung

Check-in ab 16:00 Uhr
Mindestalter für die Miete: 25 Jahre
Check-out vor 10:00 Uhr
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Kinder

Kinder (0–17 Jahre) erlaubt
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Veranstaltungen

Veranstaltungen sind nicht gestattet
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Haustiere

Keine Haustiere erlaubt
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Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen.
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Feuerlöscher.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.

Häufig gestellte Fragen

Hat South Facing Pool at Sandy Ridge! einen Pool?

Ja, diese Unterkunft verfügt über einen Pool. Zum Poolangebot gehört ein beheizter Pool.

Wie viel kostet ein Aufenthalt im South Facing Pool at Sandy Ridge!?

Gültig ab 3. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im South Facing Pool at Sandy Ridge! am 28. Mai 2026 beginnen bei 111 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.

Ist South Facing Pool at Sandy Ridge! haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei South Facing Pool at Sandy Ridge!?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei South Facing Pool at Sandy Ridge!?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei South Facing Pool at Sandy Ridge!?

Check-out ist um 10:00 Uhr.

Wo befindet sich South Facing Pool at Sandy Ridge!?

Diese Villa für Familien in Davenport ist dank der hervorragenden Lage (Sandy Ridge) nur 5 km entfernt von: Providence Golf Club und Reunion Resort Golfplatz. Ebenfalls in einem Umkreis von 10 km: Champions Gate Golf Club und Jack Nicklaus Course.

Bewertungen

8,2

Sehr gut

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
12 von insgesamt 21 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
4 von insgesamt 21 Gästebewertungen haben eine Bewertung von 8 - Gut
2 von insgesamt 21 Gästebewertungen haben eine Bewertung von 6 - Okay
1 von insgesamt 21 Gästebewertungen haben eine Bewertung von 4 - Schlecht
2 von insgesamt 21 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

8,2/10

Sauberkeit

9,0/10

Check-in

8,8/10

Kommunikation

9,2/10

Lage

8,8/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

8/10 – Gut

amanda m.

Gut: Check-in, Kommunikation und Lage
The house was very nice, the host were great very responsive with any questions we had and quick to answer. We really liked the layout of the house as well
Aufenthalt von 21 Nächten im Januar 2026
Antwort von VrboOwner am 14. Feb. 2026
Thank you so much for your kind words! I’m delighted to hear that you enjoyed the house and found the layout comfortable. It was a pleasure hosting you, and I’m glad we could assist promptly with any questions you had. You’re always welcome back anytime, and we’d love to host you again in the future!
Verifizierte Bewertung

10/10 – Hervorragend

kevin m.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Lovely place to stay. My grown up grandson and myself had a great week Thanks for letting us stay in your lovely clean safe home.Kevin.
Aufenthalt von 7 Nächten im Oktober 2025
Antwort von VrboOwner am 7. Nov. 2025
We’re so happy to hear that you and your grandson had a great week and enjoyed your stay. It was a pleasure hosting you both, and we’d love to welcome you back anytime!
Verifizierte Bewertung

10/10 – Hervorragend

Christopher F.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very clean check in was very easy neighbor hood was quiet pool was clean
Aufenthalt von 5 Nächten im August 2025
Antwort von VrboOwner am 18. Sept. 2025
Hi Christopher, Thank you so much for your kind words! We are so glad to hear that you found our home clean, check-in easy, and enjoyed the quiet neighborhood and clean pool. It was a pleasure hosting you and we’d be thrilled to welcome you back anytime.
Verifizierte Bewertung

8/10 – Gut

Grace D.

Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts

Nice place to stay

Nice place to stay
Aufenthalt von 5 Nächten im Dezember 2024
Antwort von VrboOwner am 7. März 2025
Thank you for your review, Grace! We're happy you found our place nice and hope to welcome you back for another great stay.
Verifizierte Bewertung

10/10 – Hervorragend

Vaidehi P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Enjoyed vacation

Love this property..
Aufenthalt von 5 Nächten im Juni 2025
Antwort von VrboOwner am 3. Juli 2025
Hi Vaidehi, Thank you so much for the 5-star review! I'm so happy to hear you loved the property. It was a pleasure hosting you, and I hope to welcome you back again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Mistie D.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Good stay

Will stay again
Aufenthalt von 2 Nächten im Dezember 2024
Antwort von VrboOwner am 12. März 2025
Hi Mistie, Thank you so much for your kind words! We're thrilled to hear that you had a great stay and that you’d choose to stay with us again. It truly means a lot to us! We strive to provide a comfortable and enjoyable experience for all our guests, and knowing that you’d return is the best compliment we could receive. We’d love to welcome you back anytime!
Verifizierte Bewertung

10/10 – Hervorragend

Nubia T.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Nice house

We love it.
Aufenthalt von 3 Nächten im April 2025
Antwort von VrboOwner am 9. Mai 2025
Hi Nubia, Thank you so much for the 5-star review! We're thrilled to hear you loved your stay. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Verifizierte Bewertung

10/10 – Hervorragend

Samantha M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Everything was great

Family getaway the house definitely was perfect for us
Aufenthalt von 2 Nächten im September 2024
Antwort von VrboOwner am 6. Okt. 2024
Thank you so much for your kind words! We are so glad to hear that our home was perfect for your family getaway. It's our pleasure hosting you and we are looking forward to welcome you back in the future. Thank you.
Verifizierte Bewertung

10/10 – Hervorragend

Bradley M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Sunny sandy ridge

Enjoyable stay. Pool was perfect! Very responsive host.
Aufenthalt von 6 Nächten im März 2024
Antwort von VrboOwner am 6. Mai 2024
I'm glad to hear you had an enjoyable stay! If you ever decide to visit again, we'd love to welcome you back!
Verifizierte Bewertung

8/10 – Gut

Ladonna W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Enjoyed the pool and the location

We enjoyed our stay. The pool and home were great. We had a few minor issues but the property manager promptly handled it.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von VrboOwner am 11. März 2024
I'm delighted to hear that you enjoyed your stay! Your satisfaction is our priority, and I'm glad the property manager swiftly addressed any minor issues you encountered. We look forward to hosting you again in the future!
Verifizierte Bewertung

10/10 – Hervorragend

Yovany M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Good

Comfortable house to stay with the family and rest when you finish your day in the parks.
Aufenthalt von 2 Nächten im Juni 2024
Antwort von VrboOwner am 3. Juli 2024
Thank you so much for your kind words, Yovany! We're thrilled to hear that you and your family found the house comfortable and enjoyed resting here after your park adventures. We hope to welcome you back for another stay soon!
Verifizierte Bewertung

10/10 – Hervorragend

Gloria R.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great stay

Overall it was a great stay, minor issues i feel should be corrected for future renters but nothing that will disturb the stay. The master bedroom by poolside has a very comfortable bed! Very very very quiet neighborhood! Thank you!
Aufenthalt von 9 Nächten im Juni 2023
Antwort von VrboOwner am 14. Aug. 2023
Hi Gloria, Thank you for your feedback! We're thrilled to hear that you had a great stay overall. We appreciate your input on the minor issues and will certainly worked about them for future renters. We're glad to know that the master bedroom's comfortable bed and the quiet neighborhood added to your experience. Your satisfaction is important to us, and we hope to welcome you back in the future.
Verifizierte Bewertung

8/10 – Gut

Matthew L.

Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Spring Break

Overall this was a good house for our families needs. The pool was enjoyable and the neighborhood is quite. The keyless entry can be a little tricky at times to lock but the owners were quick to respond with help.
Aufenthalt von 6 Nächten im März 2024
Antwort von VrboOwner am 20. Apr. 2024
Hi Matthew, I am pleased to hear that our house met your family's needs during your stay. It's wonderful that you found the pool enjoyable and appreciated the peacefulness of the neighborhood. I apologize for any inconvenience you experienced with the keyless entry system. However, I am glad to hear that our team was able to provide prompt assistance whenever you needed help. Thank you for choosing our property for your stay, and I hope to welcome you back again in the future.
Verifizierte Bewertung

6/10 – Okay

Kendra W.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit

Okay

The property could be cleaner, the pool needed cleaning for sure. The price was a good value for the property
Aufenthalt von 5 Nächten im September 2024
Antwort von VrboOwner am 7. Okt. 2024
Thank you for your feedback! The pool is scheduled for weekly maintenance, but if this had been reported during your stay, we could have arranged for an earlier cleaning to ensure you fully enjoyed the amenities. We appreciate your understanding!
Verifizierte Bewertung

10/10 – Hervorragend

Shaydie R.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

5 stars

My daughter and husband loved the pool! Plenty of beds and room in the house. Noticed the screen door out by the pool didn't latch and there was a hurricane coming to Florida so was worried with all the wind blowing it, told them and maintenance was out to fix it! Would recommend!
Aufenthalt von 6 Nächten im September 2024
Antwort von VrboOwner am 8. Dez. 2024
Thank you so much for your lovely feedback! We are delighted to hear that your daughter and husband enjoyed the pool and that the house provided plenty of space and comfort for your family. We truly appreciate you bringing the issue with the pool screen door to my attention, especially with the hurricane approaching. We are glad our maintenance team was able to address it promptly for your peace of mind. Your recommendation means the world to us, and we would love the opportunity to welcome you and your family back again in the future. Thank you once again for choosing our home for your stay!
Verifizierte Bewertung

10/10 – Hervorragend

Roland N.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Get Winter Getaway!!!

Great Stay!! Visited Family & Friends in the Davenport area. House had everything we needed. Beds were comfortable. House was clean. Location was awesome, located just outside the hustle & bustle of park area, But, close enough to be there in a few minutes. There are many food choices as well, Publix & WAWA are around the corner and there are many sit down locations nearby if you are looking to go out. Will stay again.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von VrboOwner am 12. Feb. 2024
Thank you for your kind words! We're delighted to hear that you had a great stay and that the house met your needs. It's wonderful to know that you found the location convenient and enjoyed the amenities nearby. We look forward to welcoming you back again in the future!
Verifizierte Bewertung

6/10 – Okay

Leesa J.

Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts

Sandy ridge

Sandy Ridge, first I wanna say the house was very clean. Very nice house. But in the pictures make it seem like the house is big. It’s a small house for four bedroom with a one car garage parking which I find to be quite observed to have a four bedroom house with a one car garage parking. OK I also find it a little bit interesting Why such a nice house does not have detachable showerheads that’s a must and I didn’t like the fact that when she opened the front door, the kitchen is right there. I don’t like that open concept of Kitchen. I don’t like it and the pictures look deceiving. Also they have this neighbor who keeps walking around the house the strange guy who lives in the neighborhood kept walking around the house the entire stay while I was there. I felt very uncomfortable when I felt very unsafe
Aufenthalt von 3 Nächten im März 2025
Antwort von VrboOwner am 7. Apr. 2025
Thank you for taking the time to leave a review and sharing your feedback. I’m glad to hear that you found the house clean and nice. I understand your concerns about the space and the one-car garage. I will take your comments into consideration for future improvements. Regarding the detachable showerheads, I appreciate the suggestion, and I’ll certainly look into that. I also understand that the open concept of the kitchen isn’t for everyone, and I apologize if it didn’t meet your expectations. As for the neighbor, I’m truly sorry that you felt uncomfortable during your stay. Your safety and comfort are very important to us, and I will look into this matter further. Thank you again for your feedback, and I hope you still had an enjoyable stay overall.
Verifizierte Bewertung

2/10 – Ungenügend

Carole L.

Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts

Would not stay again or at any Shine Villas Property

Issues :1. Almost all batteries were dead. In remotes throughout the house, bought our own since it was after 11 pm. 2. Hot in the house every day high 70s to low 80s and still at night, that kept the 2 adults from sleeping 2 nights. We kept the blinds closed and drapes pulled in the main rooms, which did not make for a nice visit. Two repair men can out on separate occasions. First made a fix. Second said house is not sun proofed enough, should tint windows, put insulated drapes up and do something about the high ceiling temperature readings. Advised we keep it below 72 . Still too hot at times even with that. 3. You definitely have raccoons going in your garbage can. Garbage bag(s) ripped open and stuff gone. We saw one in the yard eating something from the neighbors garbage. 4. Game table is totally off balance and all the pool balls go to the same areas of the table. Balls roll when they shouldn’t. 5. Missing puck for air hockey.6. The TV stopped working in the living room late the night before leaving. 7. We did not receive an email that gave leaving instructions. I checked my junk mail folder too. We cleaned up and did not leave things so it should be good. We put the garbage out on Monday night for pick up. We washed the dishes we used and left them in the dishwasher. #1 we left batteries out of remotes so someone knows to change them. #2 and #3 reported to Shine Villas#6, we were leaving in the morning so it was not worth reporting for
Aufenthalt von 11 Nächten im April 2025
Verifizierte Bewertung

2/10 – Ungenügend

Oisin B.

Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Unkempt, unclean, outdated property - avoid Shine Villas - not enough characters for review!

Struggled with old door lock when we arrived. Unimpressed at first - dated living room furnishing, decor, etc and lacked freshness. Bed clothes in all bedrooms were stained/had hairs on them - beds thrown together and not changed/made up properly (one was a day later). Floors/counters not washed down (sticky and dirty) - balls of hairs and dust found right along skirting boards, behind doors and in every corner throughout property. Toilets/showers not thoroughly cleaned. Living room carpet was used and dirty in appearance - could be pulled back to expose hair and dust along with one or two small dead frogs - other rooms had small dead creatures too. A number of panels were missing/cut out from the pool screen - bugs and small creatures constantly permeated the pool and surrounding area. Panels were only replaced late on the third last day of our trip so we were unable to enjoy the pool due to other plans/poor weather. Pool area and pool screen very dated/disheveled in general - mouldy/worn in places - no Spa! Other issues - draughty kitchen window, a few missing window blind slots, loose shower doors, dirty exterior windows. Host offered a 50% refund and to vacate within 3 days of arrival when we raised these issues which was unacceptable. Host/Vrbo also advised our complaint did not indicate any major issue that would prevent us from completing our stay at the property - lost for words/angry that you should expect to accept extremely poor hospitality standards on arrival.
Aufenthalt von 14 Nächten im Oktober 2024
Antwort von VrboOwner am 7. Apr. 2025
Thank you for sharing your feedback. I sincerely apologize for the issues you experienced during your stay. I take your comments seriously and am truly sorry that the house did not meet your expectations. We attempted to address the cleanliness and maintenance concerns immediately during your stay, but I understand that you declined our assistance. Regarding the pool, I realize how frustrating it must have been with the missing panels and the overall condition of the pool area. Our team did try to resolve these issues, but I understand that you declined the offer for assistance. It seems you were unhappy with the situation and chose not to address the raised concerns. We offered a 50% refund and the option to vacate early in an effort to resolve the matter. I truly regret that your experience did not reflect the level of service we aim to provide, and I apologize for any frustration this has caused. Thank you again for your feedback, and we will use it to improve moving forward.
Verifizierte Bewertung

4/10 – Mangelhaft

Ann B.

Aufenthalt von 6 Nächten im Juni 2025
Verifizierte Bewertung

10/10 – Hervorragend

Kenneth G.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Aufenthalt von 3 Nächten im Mai 2025
Antwort von VrboOwner am 26. Juni 2025
Hi Kenneth, Thank you so much for the 5-star review! We truly appreciate it and would love to host you again in the future.

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Zu Gast bei Shine Villas

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