2/10 – Ungenügend
Andrey
5. Juni 2024
Verbesserungswürdig: Sauberkeit, Ausstattung, Zustand der Unterkunft und Kommunikation
First able,
We had to check out 1 hour after we got there due to: Place was never prepared and cleaned for us to move inn. Garbage left inside bathroom trash can and floor. Shower/tub curtain rod and curtain both are missing. No running water in lavatory powder sink.(maintenance guy came after we concerned and couldn't find any solution for repair). Bathtub and kitchen sink was terribly dirty (hopefully be able to upload all pictures that we were taking). Worst thing was: bunch of long, black hair on a bed sheet underneath blanket that almost made me puke and throw up. After bringing all of the concerns and complaints to a front desk guy named Jonathan, he came up to our room, changed garbage bag liner and picked pieces of trash off the floors, looked at the bed sheet with hair all over it and dirty tub, sink and observing no running cold or hot water through the faucet, he simply with big laugh on his face replied: "I don't see anything wrong with your room" and than said: "call your host in the morning" (p.s.it was 9pm when we got into hotel) he quickly left the room ignoring everything we were concerned about. Me and my wife were shocked, mad, disappointed, etc. After traveling anywhere in the world for the past 35 years, i honestly never saw or experienced anything close to that ever before. People, Please DO NOT BOOK at this place ever or it may spoil your valuable time vacationing and waste your money. This place does not worth anything and staff is not honest. Thanks,
Andrey
Aufenthalt von 10 Nächten im Mai 2024
