Privater Pool • Epischer Bergblick • Whirlpool

Angie, we need to clarify what actually happened during your stay.Everything you needed was fully stocked in the cabin. The extra bedding was placed inside clean, protective bags on the closet shelf, and the extra towels were clean and ready in the dryer. We also keep extra propane tanks on-site for guest convenience, and hot tub water naturally fluctuates due to evaporation.The main issue here was your husbands communication. Your husband called me at 10:30 PM, being incredibly rude, demanding, and treating a minor fireplace detail like an absolute emergency. I calmly explained that the fireplace worked perfectly and that he just needed to step closer and press the button once. Instead of following directions, he refused to listen and sent a highly aggressive video of himself repeatedly smashing the button on and off. I was completely shocked by the unprovoked anger directed at me over a fireplace remote. My "LOL" reply was a reaction to that pure shock... My husband went to the cabin the very next morning to drop off an extra backup tank anyway, tested the fireplace, and it turned on on the very first try. We work our tails off to provide great stays, but hosts do not deserve to be treated with anger and disrespect over minor operational details.