Hi, this is Sam!
I'm very happy to have you at SERENITY BY THE SEA, please make your self at home and don't hesitate in contacting me if there is anything that I can help with, just text me, send me and email or trough the platform.
I'll be more than happy to assist you to have an unforgettable stay!
Akumal is the heart of the Riviera Maya, from here you can visit the main touristic attractions such as theme parks, ruins, delicious restaurants, beautiful beaches and interesting cenotes for swimming.
Renting a car is recommended to explore the area.
The residential complex has security 24 hours a day, 365 days a year and it is very pleasant to walk, observe nature, and swim on the beach. It also has an OXXO (convenience store), for any need, without having to leave the complex.
It is very recommendable to rent a car to explore all the interesting places around the area such the restaurants in Akumal, Tulum or Playa del Carmen, theme parks, cenotes, ruins and many more interesting touristic points. This condo is located in the heart of the Riviera Maya, just right in the middle of Tulum and Playa del Carmen, about 30 km away and a short drive of about 10 min to get into Akumal beach.
If you prefer not to drive, right at the entrance of the complex, you can also take a public transportation, "colectivo", to go to Tulum or Playa del Carmen.
House Rules
We have a few rules which I’d like to let you know about. I know rules are boring, but we’d really appreciate if you could have a quick read.
#1 - Number of guests
Make sure the total number of guests matches your reservation. If you have more guests than you booked, you will not be covered by Airbnb insurance. This is bad for everyone!
#2 - Check Out - Departure is at 11am
Our maid will arrive shortly after 11:00 am to clean the property. We can't stop her, she's a cleaning machine
Please don't forget to leave all rubbish in the bins located in the underground car park upon your departure.
#3 - Please clean the dishes
If you used dishes during your stay, we would appreciate it if you could clean them. This would be of great help to us.
#4 - Lights and Air Conditioning
We really appreciate it if you could turn off all the lights and air conditioning when you leave the apartment each day and at check-out. At bee my guest we are aware of the environment and our surroundings.
#5 - It is forbidden for all guests:
Use the condominium or any area of the building for any activity prohibited by law, including the consumption of illegal substances. In case of suspicious activity, the corresponding authorities will be called.
Bring pets or animals to the condominium.
Improper use of electrical appliances, candles or other items can cause a fire.
Perform any act that causes harm or damage to the property or other guests.
Subtract any item of property. Any missing item in the condo will be charged to the guest.
***Although, our neighborhood is very safe; please, make sure you always leave the door and windows tightly closed when you leave your condo, light bulbs and air conditioning off.
Please do not hesitate to contact us if you have any questions or need assistance at any time, we will be happy to help you.
Best regards,
Sam