4/10 – Mangelhaft
Penny H.
23. März 2025
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
“No frills” Disrepair
Upon arrival found thermostat set at 67 but temperature reading was 80 inside, no internet and no ability to watch tv and a leaking fridge. Property manager was prompt in responses and communicative but that didn’t fix any of the issues. AC repairman came out that night to refill Freon which promptly leaked out. Went without ac for 5 days. No internet for 4 days. Fridge never got repaired. Got tired of having to complain, got tired of repairmen and issues. They offered us a couple of extra days for free but with work out, uncomfortable beds, hurricane shutters that wouldn’t latch shut keeping us up at night banging in the wind, a ceiling fan that made constant noise, a house that sways with every step, and all of the other issues, who would want to stay longer?! As a consolation prize they refunded 1 night of the rental. Doubtful that even covers my cell phone hotspot usage for the 4 days without internet. At least the next renter will have a brand new ac unit, which is about the only thing in the house from this decade, maybe even this century Location is amazing. House needs way more than just some TLC and updates, it needs a major overhaul. We have visited Gulf Shores/Orange Beach for 11 years in a row, always renting houses directly on the beach so we have seen a lot of what the place has to offer. This one is at the very bottom of the list.
Penny H.
Aufenthalt von 8 Nächten im März 2025
