Luxusvilla nahe Stadt, dennoch sehr ruhig/privat/geräumig und naturnah

Thank you, Craig! So glad you enjoyed the villa — and great to hear the pool heat made all the difference. The oven tray you left behind is already in the kitchen for future guests. We'd love to welcome you back anytime. — Dolphin

Thanks Scott for your positive review! We're delighted you enjoyed your stay and found everything to your liking. We look forward to hosting you again soon!

Thank you, Kailane! We hope to see you again in future.

Andy as you know some of the guests are wild and whenever you wanted the thermostats to desired temperate it was done immediately within few minutes so I am not sure if you do yourself or someone doing for you its same.

Everyone understands that Florida recently experienced record-breaking low temperatures. We sent multiple technicians to inspect the hot tub, which is located outdoors and does not have a cover. Both technicians confirmed that due to the significant temperature drop, it was not possible to maintain the water temperature at 100°F. The pool system also automatically shuts off when temperatures drop too low, as it is installed outdoors. Despite these weather-related issues being beyond our control, Debbie continued to raise concerns — at times about the pool water level, and at other times about the water temperature. I explained that we were doing everything possible under the circumstances and encouraged her to enjoy the amenities as best as she could during her stay. As a courtesy, we refunded the pool and hot tub heating fees, which was processed accordingly. In all my hosting experience, I have consistently maintained 5-star ratings across all platforms and have never had a guest make this many repeated complaints during a stay. While we always strive to provide an excellent experience, occasionally we do encounter guests whose expectations are difficult to satisfy.