2/10 – Ungenügend
erin h.
8. März 2024
Gut: Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
False advertising
The main draw of this property for my family and I was the pool. Travelling from Canada for a little break from winter. Property is not per pictures! Much more run-down. Very dusty and semi-clean upon arrival ( dead cockroach on kitchen floor) despite host asking us to check-in late due to cleaner “unavailability “ Paid to have pool heated to 82 and then a verbal agreement to increase the temperature to 85, despite this the pool was usable for 6/7 days due to the low temperature. Contacted host about main shower not working and the pool temperature remaining low. Without warning or a response to my message, sent a “maintenance” man to come check it, who tried to enter the home without notice or permission but was stopped due to the door being locked. Shower was never fixed and no further updates were given. During two days of rain the roof leaked excessively, making that area of the home inaccessible. Previous water damage was apparent in the area, obviously not a new issue. The pool itself was dirty upon arrival with obvious signs of deterioration to the surrounding tiles, the filter, and an area where a live light fixture had become detached under the water. The refrigerator at times appeared to stop working, which we suspected resulted in items going bad. Stove also experienced some issues. Not recommended for families or anyone wanting anything besides a place to sleep.
erin h.
Aufenthalt von 8 Nächten im Februar 2024
