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2/10 – Ungenügend
Katherine M.
28. Nov. 2023
Disappointed birthday beach stay made right
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Well I’m not sure really how to say what I want or where to start. Pictures were pretty deceiving on this property. When we arrived the bottom front door handle seemed like it could easily come off the front door which made me feel unsafe, the place wasn’t cleaned properly, shower head was completely nasty, floors were dirty, part of the ceiling looked like it could cave in. Wasn’t at all what I expected to deal with on my birthday weekend. I arrived late that 1st night for check-in messaged the property as soon as I could. Very relieved to find who I spoke to understood and gladly issued me a refund for my second night through . She wasn’t aware of the situation it seemed and apologized and made it right. Little did I know that the next day I would get refunded for the complete stay due to what happened and it being my birthday weekend. I’m very grateful for who I spoke to and their understanding and kindness that was shown! I hope in the future the things she was made aware of will be fixed and corrected for the next guests. Thank you again you Alexis for the kindness! Potential for another try.
