4/10 – Schlecht
Aimee M.
14. Mai 2023
Gut: Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Don’t Be Deceived
Let me start by saying our property manager was responsive and did the best she could considering what we had to work with.
It was difficult to determine which building was ours as the property map was obscure and there are several buildings on the property with no signage. Once we found it, the code to get in did not work. Once we got in we were disappointed that this unit is very damp and musty. The carpet on the stairs was filthy. The bathroom floor was also very dirty. One AC unit was completely frozen and the second unit was not blowing cold air. The bathroom sink was clogged and would not drain at all and the shower drain was extremely slow which explained why the floor was so dirty.
We stayed a since this was UGA graduation weekend we knew we had no other options but to stay since there were no refunds. I did reach out to the manager about issues and she handled them.
The truth is that the pictures and description of this property are not a clear representation of what you get. This is a very old, dank, and musty cinder block structure with zero ventilation. The surfaces are nice for the most part, and having a full kitchen is convenient. Those are really the only two good things I can say. The sofa is awkwardly uncomfortable. There is an ice maker in the freezer, but no ice. The covers on the beds are clean but a twin size sheet on a full size bed is just wrong. The other bed had a blanket on it with no coverlet.
The windows all have blinds on them that are clean and nice looking, but do not plan on sleeping late as they do not keep the sunlight out at all.
The plumber was called to fix the drains. They were supposed to be there the next morning. Not sure what time they showed but they were still there when we came back that afternoon. We needed to use the bathroom and freshen up, but were not able to use the place at all bc they were still working. Overhearing their conversation I learned that the sink drain has never drained well.
The AC repair man had come and gone. He supposedly fixed the problem, but the unit in the main room did not blow cold air the entire time which made sleeping uncomfortable.
I did ask the manager what the owner could do to help us feel better about our stay and she assured me that she was going to have a meeting with them, but nothing ever came of it. Also, did I mention there was a lot of junk along the pathway? Broken bricks, concrete and cinder blocks.
Not good.
Aimee M.
Aufenthalt von 3 Nächten im Mai 2023
