Ganzes Ferienhaus

Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!

Fotogalerie von Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!

Zimmer
Pool
Wohnbereich
Speisen im Freien
Terrasse/Patio

Bewertungen

9,2 von 10.
Wunderbar
2 Schlafzimmer2 BadezimmerPlatz für 8 Gäste100.6 m²

Beliebte Annehmlichkeiten

  • Gemeinschaftspool
  • Parkplätze auf dem Gelände verfügbar
  • Haustierfreundlich
  • Küche
  • Waschmaschine
  • Klimaanlage

Lerne die Gegend kennen

Auf Karte anzeigen
Panama City Beach, FL
  • Place, Panama City Beaches
    ‪8 Gehminuten‬
  • Place, Museum of Man in the Sea
    ‪2 Autominuten‬
  • Place, Panama City Beach Sailing
    ‪2 Autominuten‬
  • Airport, Panama City, Florida (ECP-Northwest Florida Beaches Intl.)
    ‪19 Autominuten‬

Zimmer und Betten

2 Schlafzimmer (Platz für 8 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

2 Einzelbetten und 1 Queen-Bett

Schlafzimmer 3

1 großes Schlafsofa

2 Badezimmer

Badezimmer 1

Badewanne oder Dusche · Toilette

Badezimmer 2

Badewanne oder Dusche · Toilette

Weitere Räumlichkeiten

Terrasse oder Patio
Veranda oder Lanai
Küche
Balkon
Separater Essbereich
Spielbereich im Freien
Garten
Essbereich

Mehr zu dieser Unterkunft

Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!

Welcome to the Chateau Tortuga, our beautiful villa just steps from the beach. This delightful home near the ocean is situated in the Villa Chateaus, one of PCB’s most sought-after beach communities.

What’s so special about our place anyway? Oh-so-many things! It’s not every day you have a place with easy beach access, pool access, and ocean views all at once. And we’re dog-friendly to boot! How could you want for more?

With enough room for up to eight guests, our home welcomes families, friend groups, and couples alike. There are two bedrooms for spreading out. The primary suite comes with the coziest king bed and warm coastal decor that will make you feel right at home.
As if it couldn’t get any better, this main bedroom has an attached balcony. The second bedroom is equally cozy, with one queen bed and two twin beds. It also has balcony access.
Both upstairs bedrooms have access to the upstairs bathroom with shower/tub combo down the hall.

While you’re probably dying to get out and take a dip in the community pool or hang out at the ocean, there’s plenty of fun to be had at home too. Enjoy game night and great conversation from the comfy leather couches in the living room. An additional full bathroom off of the kitchen is provided for your convenience.
And cooking up tasty meals is a cinch in our modern, well-equipped kitchen. Test your culinary skills with the stovetop oven and ample granite-top counter space. Then gather around the indoor dining table or the outdoor table on the back deck to enjoy quality time together.
Okay, okay. Now it’s time to get outside. Luckily, you’ve got options. If you prefer some alone time, chill on the furniture of Chateau Tortuga’s second-floor balcony, front porch, or outdoor back deck (yes, that’s a doggy shower!).

If you want to venture out, utilize the community pool or shuffleboard within Villa Chateaus. And seriously, the beach is just a short walk away! You will love the convenient beach access, dog-friendly vibes, and ocean views that make for one epic Florida getaway!
You’re also just a 10-minute drive from a place your furry friends (and you) will adore: Pier Park Dog Beach. Let your dogs frolic and make friends beside the ocean!

SLEEPING ARRANGEMENTS (SLEEPS 8)
• Master Bedroom: King Bed
• Guest Bedroom: Queen Bed and 2 Twin Beds
• Living Room: Sleeper Sofa

PROPERTY HIGHLIGHTS:
• Dog Shower on back deck!
• 10 Minute Drive to Pier Park's Dog Beach!
• Shopping & Restaurants Nearby!
• Local Attractions such as Gulf World, Wonderworks, Zooworld, and Ripley's Believe It or Not! Museum

Dog-Friendly! (additional fees will be applied at booking)
**Maximum of two dogs
**No cats or other animals are allowed. Dogs must be under the 50lbs weight limit. ALL rules must be followed regarding your pets or a fine will occur.

Blue Swell Vacation Rentals is a boutique property management company that specializes in top-of-the-line, luxury beach rentals from PCB, 30A, and Destin. Our loyal guests come back year after year because of the exclusive homes and condos we offer as well as the excellent service we provide. Our keyless entry, premier linens with 300 thread count sheets, plush towels, and high-end starter supplies are just the beginning of the convenient amenities we provide for every guest. Most importantly, Blue Swell’s phone service allows our guests to experience the best vacation ever with less stress. It is always a SWELL day at the beach!

Gib zur Preisangabe die Daten an

Ausstattung

Küche
Waschmaschine
Wäschetrockner
Haustierfreundlich
Kostenloses WLAN
Klimaanlage

Ähnliche Unterkünfte

Hausordnung

Check-in ab 16:00 Uhr
Mindestalter für die Miete: 25 Jahre
Check-out vor 10:00 Uhr
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Kinder

Kinder (0–17 Jahre) erlaubt
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Veranstaltungen

Veranstaltungen sind nicht gestattet
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Haustiere

Haustiere erlaubt
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Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Riegelschloss.
Registrierungsnummer der Unterkunft: 7982
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.

Zur Gegend

Panama City Beach

Mitten in der Gegend Miramar Heights, einem Stadtteil von Panama City Beach, befindet sich dieses Ferienhaus in der Nähe von Freizeitparks und in Strandnähe. Pier Park und Thomas Drive sind einen Ausflug wert, wenn du Lust auf Shoppen hast. Wer eher die Sehenswürdigkeiten der Region bewundern möchte, sollte Folgendes besuchen: Frank Brown Park und Shipwreck Island Waterpark (Wasserpark). Ebenfalls einen Besuch wert sind diese beiden Highlights: Emerald Coast Mirror Maze und SkyWheel. Erlebe Wasserspaß pur beim Jetskifahren und beim Tauchen ganz in der Nähe oder genieße einfach die Natur bei einer Öko-Tour oder beim Radfahren.
Karte
Panama City Beach, FL

In der Umgebung

  • Panama City Beaches - 8 Gehminuten - 0.7 km
  • Museum of Man in the Sea - 2 Autominuten - 2.8 km
  • Panama City Beach Sailing - 2 Autominuten - 2.1 km
  • Pier Park - 5 Autominuten - 5.6 km
  • Alys Beach - 12 Autominuten - 16.0 km

Fortbewegung vor Ort

  • Flughafen Northwest Florida Beaches Intl. (ECP) – 19 Fahrminuten

Restaurants

  • ‪Margaritaville - ‬5 Autominuten
  • ‪Taco Bell - ‬3 Autominuten
  • ‪McDonald's - ‬4 Autominuten
  • ‪Thomas Donut & Snack Shop - ‬12 Gehminuten
  • ‪Back Beach Barbecue - ‬2 Autominuten

Häufig gestellte Fragen

Ist Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool! haustierfreundlich?

Ja, Haustiere sind in dieser Unterkunft erlaubt.

Wie viel kostet ein Aufenthalt im Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!?

Gültig ab 13. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool! am 24. Mai 2026 beginnen bei 162 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.

Wie viel kostet das Parken bei Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!?

Check-out ist um 10:00 Uhr.

Wo befindet sich Chateau Tortuga - SUPER cute, Dog-Friendly Townhome Steps to Beach w/ Pool!?

Dank der ausgezeichneten Lage (Miramar Heights) ist dieses Ferienhaus nur 0,6 km von Panama City Beaches und 5 km von Pier Park entfernt. Ebenfalls nur bis zu 3 km entfernt: Panama City Beach Sailing und Museum of Man in the Sea.

Bewertungen

9,2

Wunderbar

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
16 von insgesamt 21 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
3 von insgesamt 21 Gästebewertungen haben eine Bewertung von 8 - Gut
1 von insgesamt 21 Gästebewertungen haben eine Bewertung von 6 - Okay
0 von insgesamt 21 Gästebewertungen haben eine Bewertung von 4 - Schlecht
1 von insgesamt 21 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

9,0/10

Sauberkeit

9,2/10

Check-in

9,0/10

Kommunikation

9,6/10

Lage

9,4/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

10/10 – Hervorragend

Melissa A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very nice place, we loved the back patio. The owner was very helpful and quick to answer any questions. This villa is right next to the pool
Aufenthalt von 6 Nächten im Dezember 2025
Antwort von VrboOwner am 17. Jan. 2026
Thank you for your kind review! We’re so glad you enjoyed the back patio and the convenient poolside location. It was a pleasure hosting you, and we’re happy to hear our communication met your needs. We hope to welcome you back again soon!
Verifizierte Bewertung

10/10 – Hervorragend

reese f.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Such a great place at a great location!! Super quiet and a quick walk to the beach! We will definitely be coming back!!! LOVED this place!
Aufenthalt von 3 Nächten im Mai 2025
Verifizierte Bewertung

10/10 – Hervorragend

Elizabeth H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Perfect little place for our family

The location of this townhouse was perfect for our stay - somewhat away from the busiest part of PCB but still close to plenty of restaurants and shops in PCB and nearby Laguna Beach. We could easily walk from the house to the beach, and the community pool was right next door.
Aufenthalt von 7 Nächten im Juni 2025
Antwort von VrboOwner am 24. Okt. 2025
Thank you for your kind review! We’re delighted to hear the townhouse’s location was perfect for your family and that you enjoyed easy access to the beach, nearby restaurants, shops, and the community pool. We truly appreciate you staying with us and would be happy to welcome you back for another great PCB getaway!
Verifizierte Bewertung

10/10 – Hervorragend

Trina M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Spring break trip

Location and property were great and as described. We always love a trip to the beach!
Aufenthalt von 4 Nächten im März 2024
Antwort von VrboOwner am 26. Aug. 2024
Thank you for your review! We're glad you enjoyed the location and property, and that your beach trip was a success. We hope to welcome you back soon!
Verifizierte Bewertung

10/10 – Hervorragend

Danielle G.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Retreat

Quiet place close to beach with great beach access.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von VrboOwner am 26. Aug. 2024
Thank you for your positive feedback! We're delighted that you enjoyed the quiet location and convenient beach access. We hope to host you again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Clay P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Relaxing time

Nice place, near pool and short walk to beach on a quiet street
Aufenthalt von 7 Nächten im Juni 2024
Antwort von VrboOwner am 14. Sept. 2024
Thank you for your feedback! We’re glad to hear that you enjoyed the location of the property, with its proximity to the pool and the short walk to the beach, all on a quiet street. We appreciate you taking the time to share your experience and look forward to hosting you again!
Verifizierte Bewertung

10/10 – Hervorragend

Jennifer B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Hidden Gem

The property was wonderful, room close to pool, and beach access. Not in the hustle and bustle of PCB. HIGHLY recommend this property!
Aufenthalt von 6 Nächten im Juli 2024
Antwort von VrboOwner am 13. Sept. 2024
Thank you for the great review! We’re thrilled to hear that you enjoyed the property and its convenient location. We appreciate your recommendation and look forward to welcoming you back in the future!
Bewertung von einer Partner-Website

10/10 – Hervorragend

Clay P.

A Great relaxing Place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A great relaxing place. Our third time to come there. We love all the balconies, deck, and porch. The location to the pool is a plus.
Antwort von VrboOwner am 22. Sept. 2025
Thank you so much for coming back again! We’re thrilled to hear you love the balconies, deck, porch, and the pool’s convenient location. Can’t wait to host you for your next relaxing stay!
Bewertung von einer Partner-Website

10/10 – Hervorragend

Maria M.

Perfect get away

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing place for a get away
Antwort von VrboOwner am 5. Okt. 2023
Thanks for your 5-star review! We sincerely appreciate your feedback.
Bewertung von einer Partner-Website

10/10 – Hervorragend

MICHELLE A.

The Unit was very clean and stocked well with linens and dishes

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit was very clean and well stocked. We would def stay here again.
Aufenthalt von 7 Nächten im September 2024
Antwort von VrboOwner am 6. Okt. 2024
Thank you for your positive feedback! We’re delighted to hear that you found the unit clean and well stocked. It’s great to know you would choose to stay with us again, and we look forward to welcoming you back in the future!
Verifizierte Bewertung

8/10 – Gut

Sharon N.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Overall great. The microwave plate was broke and and the mattress mattresses were weren’t that great
Aufenthalt von 7 Nächten im Juni 2025
Verifizierte Bewertung

10/10 – Hervorragend

Lauren M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

We’ll be back!

This property is perfect! We loved the area. It was very easy for kids and our two small dogs. The only complaint was the beds were pretty hard. Some memory foam mattress toppers would help out quite a bit. I am already looking at other properties owned by the same company for our trip next year! We would love to stay at this listing again but we may have more people with us next time. Thank you to the owners and management company for an awesome stay with an easy check-in and out experience.
Aufenthalt von 4 Nächten im Juli 2025
Antwort von VrboOwner am 28. Sept. 2025
Thank you so much for the thoughtful feedback! We're glad to hear the property, location, and overall experience worked so well for your family (and your pups!). We really appreciate the suggestion about the mattress toppers—that’s helpful, and we’ll definitely take it into consideration. It’s great to know you're already looking at our other properties, and we'd be thrilled to host you again—whether at this home or another one that better fits your group next time. Thanks again for choosing us!
Verifizierte Bewertung

6/10 – Okay

Melonie F.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

3 night stay

Could you a update in the bathrooms as well as the sofas. Some stains on sofa. Pet fee was extremly high for only 3 nights. I do understand its a cleaning fee however it was more than what others do charge, even with a shorthaired dog, trained and respectful of premesis.Contact with property was quick to respond and very efficient.
Aufenthalt von 3 Nächten im August 2025
Antwort von VrboOwner am 20. Okt. 2025
Thank you for your feedback — we truly appreciate you taking the time to share both the positives and areas where we can improve. We're glad to hear our team was responsive and efficient during your stay. We’ll definitely take your comments about the sofas and bathrooms into consideration as we plan future updates. Regarding the pet fee, we understand your concerns and will review our policy to ensure it remains fair and competitive. Thank you again for staying with us!
Bewertung von einer Partner-Website

10/10 – Hervorragend

Colleen T.

A Perfect Stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is a perfect vacation rental. The townhouse was clean and comfortable with a close proximity to the beach. The location was ideal within close walking distance to nearby restaurants and grocery stores. We will definitely be back and I would recommend this townhouse to anyone looking for a fun, relaxing vacation.
Antwort von VrboOwner am 14. Apr. 2024
Thank you! Your positive feedback is much appreciated. We look forward to your return.
Verifizierte Bewertung

8/10 – Gut

kathy g.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Snowbirds

We loved staying on the west end of PCB. Quiet and easy access for us to ride bikes to Conversation Park. The unit was pretty well equipped. Nice touch with welcome bag and spice rack! The unit was nice but we found that it may need a good thorough cleaning in the bathrooms. Along with a few other minor things such as room darkening curtains in the master bedroom would be a plus All in all we enjoyed our stay.
Aufenthalt von 59 Nächten im Januar 2025
Bewertung von einer Partner-Website

8/10 – Gut

Jennifer C.

Good vacation home.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great home and very clean. I do recommend a large rug in front of the door on the inside. Water on ceramic tile isn’t a good combination. I learned this the very first night there. Other than that, this is a great dog friendly, neat home.
Antwort von VrboOwner am 23. Sept. 2025
Thank you so much for your kind review! We're glad to hear you enjoyed the home and appreciated the cleanliness and dog-friendly setup. And thank you for the helpful suggestion about the rug — you're absolutely right, and we’ll definitely look into adding one to help prevent any slips. We appreciate your feedback and hope to welcome you back soon!
Bewertung von einer Partner-Website

10/10 – Hervorragend

Robert W.

Comfortable Home Away from Home

Rating Details: The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our stay at 25 Chateau Rd. Perfect home away from home. The walk to the beach was manageable - and the nearby public beach was not very crowded and wonderful. The pool and shuffleboard court near the home was a great alternative to the beach. The home was great for our group of 5 - clean, spacious and comfortable. We visited PCB for a softball tournament - and this home was near both ballparks. Also, a quick drive to Pier Park. We had a great stay and would definitely opt to stay there again.
Aufenthalt von 7 Nächten im Juli 2023
Antwort von VrboOwner am 28. Juli 2023
It’s always amazing to hear that we’ve been successful in our goal of providing our guests with the best possible experience. Thank you for staying with Blue Swell and we look forward to your return.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Baylee J.

Our new rental home away from home

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a family of 6 plus two fur babies. This place has an outdoor shower which is great after coming off the beach! The only downside is that the pool closes at 6pm which means no swimming ability once it's too dark to go in the ocean. We had quick, attentive maintenance service that came to take care of our issues on the day-of. We will definitely be staying here again!
Antwort von VrboOwner am 20. Aug. 2023
Your feedback means a lot to our team. Thank you for taking the time to leave us this review! We are glad your family stay was enjoyable and we look forward to your return.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Regina R.

Amazing vacation spot

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family spent a week in this townhome. It is exactly as it described or even better. It is located next to the pool and the beach is right across the road. It has everything we needed. Kitchen is well equipped to cook, bake your favorite meals. Only downside is that we needed to wash the dishes,glassware before use,since some were dirty. The home itself was clean and comfy. Costumer service was excellent. We would definitely stay here again.
Aufenthalt von 6 Nächten im Mai 2023
Antwort von VrboOwner am 14. Juli 2023
Your feedback means a lot to our team. Thank you for taking the time to leave us this review! We have made note of the mentioned items for future guests. We look forward to seeing you again.
Bewertung von einer Partner-Website

10/10 – Hervorragend

Lauren R.

Great place for families and pets!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We absolutely loved our stay. The unit was very clean and well maintained. We had everything we needed as a family of 4 and two dogs. We loved how close we were to the pool and the beach was just right across the street! We especially liked the back deck area. It made spraying off from the beach so easy. There was plenty of green space for the dogs. My onlySuggestion would be for the second bedroom to have blinds or black out curtains.. the curtains in that room are sheer so it made for early rising kids. Other than that, we loved it! We will definitely stay here again!
Aufenthalt von 4 Nächten im Juni 2024
Antwort von VrboOwner am 18. Aug. 2024
We're delighted you enjoyed your stay and found everything you needed! Thank you for the suggestion about the second bedroom’s curtains; we'll look into that. We look forward to hosting you and your family again!
Verifizierte Bewertung

2/10 – Ungenügend

Kendall A.

Verbesserungswürdig: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Unethical treatment, DO NOT RENT FROM BLUE SWELL

Blue Swell aggressively evicted my Disabled Airforce Veteran husband, myself and our 2 small children over a technicality buried in their 6 page contract. We were 100%compliant, but they gave us 45 minutes to leave before calling the police, which had my children crying in fear. We lost $2500 and this brutality ruined our 1 summer trip. Please find another company that won’t entrap you with a lengthy contract
Aufenthalt von 7 Nächten im Juni 2023
Antwort von VrboOwner am 30. Okt. 2023
Hi Kendall, Thank you for taking the time to leave us a review. We would like to start by thanking your husband and your family for their service. Upon review, the reason you were asked to leave was due to the fact that your party was far over the limit for the number of guests that the unit allows. There were also multiple cars parked in unauthorized areas. Per your rental agreement, there are no parties allowed on the property. We never want to disrupt a family's vacation and we deeply regret having to do so in this case. Please understand that as the property manager, our primary responsibility has to be to keep our vacation homes in good working order and protect them from damages, police complaints, and other city fines. We want every family to have a peaceful and enjoyable vacation. We hope you can understand that we do not allow the type of disruptive and vulgar behavior that your party demonstrated. 45 minutes is the allowable time for you to collect your belongings and depart the property. However, as we explained over the phone, it would be fine if it took you a bit more time so long as we could see that you were departing. We never want to contact the authorities if it is not required and would only do so if left with no other options. Thank you again for leaving us a review and we sincerely hope your next vacation is a better experience for your family.

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