2/10 – Ungenügend
Sandi T.
27. Apr. 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
So disappointing
My husband and I were snow birds this past winter and stayed in multiple VRBO homes through out Florida. I ddi not have any problems worth mentioning until I entered this house.
POOR COMMUNICATION. I had to reach out to the owner to find out how to enter the house. She didn't reply to my text until 10:24 pm the night before we were to arrive.
ODOROUS. When we entered the front door a strong smell of old cigarette smoke(dirty ashtray) and cheap air freshener hit me.We kept the windows open almost daily to try to air it out.
ALLERGIC. The furniture had been sprayed with something that I am allergic to and I broke out in hives wherever my skin touched it. I had to use oral antihistamines and hydrocortisone cream for over 2 weeks until I figured out what was the cause. I'm a nurse.
Before arriving I was excited about staying here as the BRBO site said that there were 2 bikes in the garage and we had full access to the developments private beach. We got neither. When I didn't find a welcome book in the house like I did in all the others, I texted the owner and inquired about it. She informed me that the housing committee had banned all visitors from their beach but she had not updated her site on VRBO to reflect this. To top it off both bikes had flat tires.
GARBAGE. The garbage was only picked up twice in the first 3 weeks. When we flagged down the garbage truck and asked him. he said the account was voided.
The whole month was so disappointing and it didn't need to be.
Sandi T.
Aufenthalt von 30 Nächten im März 2024