Privathaus | Neubau | Ruhiges West End | FLPCB63

Thank you for your review, Michele! We would love to have you come back and stay!

Thank you for your review, Tricia! We absolutely love that you had an amazing stay!! You were a pleasure to host and our team is grateful of the compliments!! Please come back and see us next year! :)

Thank you for the wonderful review! We can't wait to host your family again! :)

We greatly appreciate your fantastic review! We would like to extend a warm invitation for you to return at any time. As a token of our gratitude, we offer a 5% discount on your next reservation as a returning guest. We look forward to welcoming you back soon! :)

Thank you so much for the fantastic review! We'll make sure to include instructions for the appliances, utilities, and trash pick-up days. If you ever run into any issues, feel free to text us, and we'll be more than happy to help! Come back and visit us for a discount on your next booking! 😊

Thank you for your review, Leslie! We appreciate the 5-star review and the honest feedback from you, as this helps us improve the experience for future guests. We will go ahead and reach out to the owner regarding putting a TV in the kids’ room and also take a look at that Queen bed too! Once again, thank you so much and please come back to see us next time! :)

Thank you so much for the kind words, Laangelia! We're thrilled to hear that the home made such a great impression and that you felt comfortable and welcome throughout your stay. Our team takes pride in providing prompt and friendly support, so we're glad we could be helpful whenever you needed us. You were a wonderful guest, and we truly appreciate how well you treated the home. We’d love to welcome you back anytime—whether at this property or any of our others. Thanks again for the glowing review, and we hope to host you again next year!

Thank you for your review. Our team would love to elaborate on your issues. Regarding the house not being clean, our team inspected this house prior to your arrival and found no cleanliness issues. Granted, we are all human and we can miss things. You reached out to us the day after your arrival, notifying us about cleaning issues. We responded within 5 minutes and asked for photos of these issues and stated that we can send a housekeeper back to resolve them the same exact day. You declined the housekeeper and refused to send photos to our team of the issues. Regarding the "Toilets getting stuck," we sent a team member out to plunge the toilets for you, as you clogged them. The iron was found to be working after your departure as well. But, during your stay our team even offered to bring you a new iron and a toaster the same exact day that you reached out. You never replied back to our text message wanting us to bring a brand new toaster, new iron, and cutting board. The inside and outside patio furniture was also professionally cleaned prior to your stay, and we have timestamped photos from the upholstery company proving that this was done. Regarding the communication that you stated was "hard and slow," our team responded to your issues within a timely manner only to be disrespected and left on read. We do not appreciate this review whatsoever as our team tried our best to make your stay enjoyable, but it seems you came on vacation to be rude and ignore everyone.

Thank you for your review! :)

Thank you for your review, Pamela! Come back and see us for a discount on your next reservation with us! :)