2/10 – Ungenügend
Rob B.
11. Juli 2023
Gut: Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Horrible Experience
The place is in a good location overall but you have to walk down an alley-like street to get there which we didn't love.
We arrived at the agreed upon time and the host started giving us the tour. It was hot in London and this place is not air conditioned - big mistake on my part - I swear I looked at only air conditioned places. Before we could even make it up the stairs the host told us, "This is a very prominent area of London so it is prone to break-ins. I've had a couple break-ins". My kids looked at me horrified.
We eventually made it to the master bedroom with the balcony where she told us not to walk out the sliding glass door because the floor of the deck was not safe. One of the main reasons we wanted the place was so my wife and I could hang out on the deck.
There were security cameras everywhere inside the house which also creeped us out.
Once the host left, my kids screamed, "WE CANNOT STAY HERE". We left our stuff, went to lunch nearby, and looked on our phones for a place to stay. Luckily we found a place on the other side of the park but, of course, the host was not giving us a refund. We are currently trying to work with out bank to cancel the payments.
So not only was I out the huge amount this place cost, I had to pay for a new hotel. The new hotel was small but great and we eventually had an amazing time despite this experience.
Rob B.
Aufenthalt von 5 Nächten im Juni 2023
