2/10 – Ungenügend
Mark M.
2. Dez. 2024
Gut: Sauberkeit und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Terrible experience
Limited pictures should tell you something about property. This is a farm house that has been converted into a duplex with very low workmanship and yard is used for parking of school bus, work trucks, and the like.
To be fair, the property was clean and close enough to all that Bloomington has to offer. However, it simply was below expectations in regards to comfort and quality. The bed was more like a metal cot, furnishings that were not functional for anyone over 5 ft and of low quality (like a cheap hotel), water that is brackish (could be property well that has a very high mineral base), and linens of low thread count. My wife would only stay one night and would not return to property.
We tried to explain our concerns but owner would not budge and demanded non-refundable payment be made to her for full 4 night stay even though our actual use was limited. Owner is a realtor who knows the law and provides the minimum to assure her rights are protected without regard to customer satisfaction. VBRO customer service was of no assistance.
Bottom line, this is the risk you take with an on-line booking. Next time I would do more research or stay a hotel that can have some standards.
Mark M.
Aufenthalt von 4 Nächten im November 2024