Gemütliches Haus mit 2 Schlafzimmern und 1 Bad in der Nähe des IAH

Thank you for your feedback! We're glad you enjoyed the space, location, and cleanliness. Regarding the backyard, due to it being spring the grass growth has been rapid, but the lawn was cut right before your check-in. However, we will continue to improve yard maintenance. We apologize that you did not find the beds comfortable. But, just to clarify, the beds are all mattresses with a foam topper, not box springs, but we appreciate your input on comfort and will consider updates. We hope you still had a great visit with family and enjoyed the Texas warmth. Thanks for staying with us!

Hello Vicki, we are sorry to hear you were unhappy with your stay. We wish you would have told us this information during your stay instead of weeks after and we would have addressed them right away! Just to be clear, no guest has ever communicated to us that they felt unsafe in the neighborhood. We lived in the neighborhood ourselves as does our maintenance team and no gunshots were heard or reported in the area during the dates of your stay. Both of the beds have a box spring, mattress, as well as a foam mattress topper to make them even more comfortable. More towels are always available upon request. The kitchen has all the necessities that someone may need for a short stay (pots and pans, cooking utensils, basic spices) but is by no means equipped like a home kitchen would be. We wish you would have communicated that you were unhappy with your stay and left your booking early to look for other accommodations. We would have been willing to offer you a partial refund for the remainder of your stay!