6/10 – Okay
Kathryn B.
27. Sept. 2025
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
OVERALL 2.5 STARS - Disappointing Experience with Great Potential! We stayed at this VRBO in Prescott, AZ, drawn by its stunning mountainous location and natural rocky surroundings, which were truly beautiful. However, our experience was marred by several issues that need addressing. Arriving at night was incredibly challenging due to the complete lack of exterior lighting or signage. The listed address led us to the owner’s steep driveway with no indication of the rental’s entrance. We messaged the owner for help but received no response until the next day. Frustrated and ready to find a hotel, we luckily stumbled upon the correct entrance while attempting to leave. Clear signage and lighting are desperately needed to avoid this confusion. The interior left much to be desired. The room felt dated and in need of a deep cleaning. The bed was uncomfortably small for my husband (5’8”) and me (5 feet tall and 105 lbs), and its rock-hard mattress made for a restless stay. We felt it was inadequate even for average-sized guests. While the location is breathtaking, the lack of communication, poor accessibility, and subpar accommodations made this stay disappointing. I hope the owners address these issues, as the property has great potential.
Kathryn B.
Aufenthalt von 1 Nacht im September 2025
