2/10 – Ungenügend
Debbie L.
28. Apr. 2025
Verbesserungswürdig: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We wanted/needed to like it
Pictures of the inside were good, but outside misrepresented. Good points: relatively clean inside, comfortable beds, new appliances. Best part was well stocked kitchen to meet all our cooking needs as we don’t eat out. BAD: Outside poorly represented in pics. Stairs are sketchy, paint peeling badly off door and hard to close from the outside, had to walk through a broken down fence and avoid HOLES was a bit treacherous. Worst part: Dealing with management was a nightmare. I asked for the address but was told I would receive it 24 hours before check in. We paid in three weeks before our check in. We needed to set our GPS the 24 hours in advance as we were in the mountains - limited cell towers. FRUSTRATING as we never heard back until we were only 2 hours away, from the city, when told we had to PAY FIRST! Can you imagine how frustrating? Check in was on a Friday. It took an hour or so to check with our “bank” to confirm this. When we arrived, we saw four or five cops with flashing lights across the street, surrounding a vehicle. Apartment faces a through street….Then we had to walk around ground holes (fresh cut grass hid a few) and up sketchy stairs into a WARM apartment. So put a call in as it appeared the A/C wasn’t working. Long story short, it never properly worked although a repairman tried on Saturday at 3 pm. We endured two hot nights. We should never have checked in but we had no place to go. It’s Easter weekend and time to be with family. Instead, on Easter Sunday
Debbie L.
Aufenthalt von 10 Nächten im April 2025
