Geräumiges Ferienhaus mit 3+1 Schlafzimmern, 2 Bädern, Feuerstelle und Billardtisch

Thank you for your feedback. We’re sorry that the cottage did not meet your expectations. We do believe our pricing is very competitive for a spacious cottage of this size and location. With more than 300 bookings and an average guest rating of over 4.9 out of 5, we’re proud that the vast majority of our guests have had very positive experiences with us. We also appreciate you bringing the maintenance concerns to our attention. Since your stay, we have addressed most of the issues mentioned and continue to make improvements to ensure the cottage remains comfortable and enjoyable for our future guests.

We are disappointed to hear that your experience did not meet your expectations, and we believe your review is unfair. Our listing clearly states that the jacuzzi is non-functional. We employ a professional landscaping company to maintain the one-acre property, ensuring it remains clean and free of junk. Our non-smoking policy is strictly enforced, and this is the first complaint we've received about a smoke smell. Our team regularly updates furniture and fixtures to maintain comfort and functionality, and we will address any issues promptly. Concerns about the decking and walkways will be fixed immediately. We strive to offer a value that reflects our pricing and regret that you felt otherwise. It is unfortunate that you did not communicate with us during your stay, as we could have addressed your concerns and ensured a more comfortable experience. We believe your review does not accurately represent the typical guest experience at our cottage, and our pricing is competitive compared to similar cottages in the area.