Gemütlicher Rückzugsort mit beheiztem Pool und Garten in der Nähe der Innenstadt

I just want to address this since you complain that the shower was overflowing onto the floors and was concerned but yet we took it upon ourselves? To call a plumber what were we supposed to do have the house flood? Our statement that the emergency call cost us more than your stay was definitely not passive aggressive it was just being transparent only since we asked you to check if there was hair on top of the drain cover and send us a photo which you did not do all you said was that the drain was continuing to back up. We had no choice but to send a plumber and what he found was Hair covering the drain which was not there during our walk-through.

Thanks for the feedback, however you never said anything during your stay.We could have sent someone to check out the issue. We did verify everything is in working order. Its possible "with a group of women" you overloaded the circuit and the GFI tripped.

Sorry you didnt have a good stay. Unfortunately we cant be held responsible for the neighbors. Everyone has different expectations and lifestyles so its impossible to please everyone although we try very hard. We provide clean, tastefully appointed homes, Im sorry you couldnt let us know something you did enjoy!

We’re sorry this guest felt the property was not the right fit. This was an 8-night reservation, and the guest chose to leave shortly after arrival without staying the night. No specific safety hazard or cleanliness issue was reported, and we were not given an opportunity to address any concerns before departure. The home is located within the city limits of Tampa in an urban residential area. The map is visible prior to booking, and the exact address is provided after confirmation. The reservation was made approximately two months in advance, allowing ample time to review the location. The “multiple people” referenced were described in private messages as hotel front desk staff, who would not have knowledge of our specific property. We have hosted hundreds of guests over five years without safety incidents. We offered two upgraded alternative properties in more walkable areas, which were declined after the guest indicated they preferred to be closer to a beach. The rear yard is a natural Florida lawn; seasonal recovery from winter freeze does not change overnight and is accurately reflected in the listing. The home is professionally cleaned before each stay, and any concern would have been promptly addressed if reported. A partial refund was discussed contingent on cancellation that allowed us to rebook the dates, which did not occur. The full refund request was pursued after the travel period concluded. We stand by the accuracy of our listing.

hank you so much for your kind review. We’re so happy your family chose to stay with us during such a special occasion — congratulations to your granddaughter on her graduation! We’re glad you found the cottage clean, comfortable, and well equipped, and that you enjoyed the peaceful neighborhood and beautiful trees. We also appreciate your comments about the pool and are happy you still found it clean and comfortable to enjoy during your stay. Our listing includes photos and details that accurately reflect the property, including the pool dimensions, which are very typical for private residential pools in Florida. While it may not compare to a resort or Olympic-sized pool, it is designed for relaxing, cooling off, and enjoying the outdoor space. We always encourage guests to review all photos and listing details carefully to ensure the home is the right fit for their expectations. It was a pleasure hosting you, and we’d love to welcome you back anytime you’re visiting Tampa.