The location is great and overall it was a fun stay. We were shocked to see so many comments about cleanliness as we were disappointed. Mouse poop under the beds; cobwebs on light fixtures; significant gunk on bathroom sinks; foul smell in master closet; dirt and grime on basement doors, walls and floor; and dirty pans and dishes with visible food remnants. Needs some upkeep (broken pool cue, bulbs out, visible water damage, bathroom, fan broken, etc). Check in was unreasonably annoying. I asked for a key code prior to arrival but was told to “review the welcome message” which simply says the office location and hours. I confirmed we needed to go in person to the office before 8pm, but at 5:55pm we got a text the office was closing at 6pm and to pick up property information in an unsecured box outside the door. We arrived at 6:10pm and there was no info in the box, no answer at the door and no answer at the phone number provided. Finally someone opened the door to hand me an envelope — with a key code… exactly what I asked for the day before. Ultimately more of a nuisance than a crisis but felt like the opposite of customer service. It felt unnecessarily skimpy/cheap compared to many other cabins in the area. We’ve been traveling here for over a decade and these days there are so many great options that understand good hospitality providing ample towels, soap, shampoo, detergent, spices, even some with coffee and treats. Maybe invest a little more to stay competitive!