2/10 – Ungenügend
MW
16. Apr. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
DO NOT BOOK THIS
Upon arrival the front door was broke. As we entered it was beautiful, clean.
However we went to the patio and neither of the patio doors worked. My husband has to open the living room one and we never did get the master bedroom doors to work.
The tv in the master bedroom was also behind a broken closet door you could barely open.
All the chairs on the patio are broken, the tables warped.
Broken glass and garbage at the bottom of steps.
We went to use the dishwasher and the kitchen flooded. We were out a dishwasher.
The fridge a few days in was making an incredibly loud noise and all my food in the freezer went bad.
I communicated issues on day one and proceeded too all week and not one person showed up except for a day we came back to a paper in our door about our beach towels hanging over the railing!!!
Vacasa is a joke. They are still giving me the run around with making any of this right.
I only leave good reviews on here. I have been waiting to leave a review in hopes they would make things right and they are not. We have had minor issues before at places, we are not ones to publicly complain. Something is definitely not right with this vacation agency.
PLEASE BE AWARE do not book with these people.
Since this I have had a few people tell me their experience with Vacasa also. They are fraudulent.
Whatever you experience they will not show up and give you the runaround. Terrible!
MW
Aufenthalt von 6 Nächten im März 2024