QUIET & COZY Coastal Cottage, walkable to St. Marys waterfront

Thank you so much for the kind review! We are thrilled to hear you Enjoyed your stay. We would love to host you again!

So glad you enjoyed your stay! We hope to host you again!

Thank you so much for the positive review, Michael! We are thrilled to know you thoroughly enjoyed your stay! We hope to have you back again sometime!

Glad you enjoyed your stay!! Thank you for the feedback - duly noted. Sorry the mattress didn't meet your expectations. Most all of our guests have complemented the mattress and actually speak of how comfortable it is, so I guess it just depends on the person's individual preference.

We are so glad to hear you enjoyed your stay, Jackie! We loved hosting you and your family and hope to host you again. Unit C, where you stayed, does just have a walk-in shower. Unit A, the downstairs unit of the main house, and unit B, the upstairs unit of the main house, both have soaking tubs, if that is a preference you have if you return. We certainly hope you do!

Belinda’s description is exaggerated and mostly incorrect, which is unfortunate. She was asked about the maintenance guy coming in to check the thermostat. She mentioned they had plans to be gone and was told they did not have to stay because the maintenance man had a maintenance code to enter but they could be there if they wanted to. She never said she did not want him to come or we would not have allowed him in. We could have rescheduled but she never communicated she had a problem with him coming in. We always respect guests in this way. I never demanded $30 from her. As a courtesy, I messaged Belinda ONCE (not repeatedly) first through VRBO about the stained comforter and when I didn’t hear back by the end of that day, I called her ONCE (again NOT repeatedly as Belinda claims) and explained what my maid had discovered and told her that it would cost $30 to buy a duvet cover to put over the stained comforter. I asked her if she would be willing to pay for it. She insisted there was no way they had made the stain. I took her at her word, told her I was and told her I would take the $30 charge request away as soon as she and I hung up. I never bullied her. I was very calm and respectful, and she immediately started yelling at me and raising her voice. I tried to calm her down by explaining to her that I was calling her out of courtesy, and that some owners would just report her directly to VRBO (but I had not) and give her a bad review as a guest. We do not operate that way and instead, I was calling her to explain the situation, and giving her an opportunity to explain or to pay. I hung up from my phone call with her, feeling good about the situation as Belinda had calmed down, and we both agreed I would not be requesting her to pay because I was taking her at her word, and very clearly explained this to her. I immediately removed the $30 charge, and proceeded to give her a good review, even though my maid had discovered a stain on the comforter when cleaning immediately after Belinda’s stay I also still gave her 5 stars for communication even though on the phone she expressed being upset over the maintenance situation, but had never communicated this when she had an opportunity during her stay. This shows how gracious, kind, and accommodating we are willing to be. We would not rent to her again due to this unfortunate exaggeration and reaction to the situation when we went above and beyond to be kind, respectful AND give her the benefit of the doubt. I also gave her the benefit of the doubt and took her at her word, even though we were left with a soiled comforter that would require extra cleaning. The fact that all of our other reviews are 5 stars and Belinda gave us just 1 star shows how unreasonable and what an exaggerator she is. She told me on the phone she and her sisters had a lovely trip & enjoyed the cottage. She’s clearly just angry over the dirty comforter she was respectfully notified of that was discovered immediately after her stay. This is, sadly, a retaliation review. Any other VRBO owners seeing this, be aware!

We enjoyed hosting you, Rebecca! Thank you so much for the kind words. We love downtown St. Marys as well. So glad you enjoyed it. We hope to host you again!