2/10 – Ungenügend
Andrea R.
11. Mai 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Not a relaxing trip
Overall, property was nice.
Several issues:
When checked in we discovered windows in living room and bathroom were unlocked as well as the back door was unlocked. This made us feel very uncomfortable and unsafe, considering we were arriving to an unfamiliar area and the sun was setting. Did not sleep well that night.
Next morning (trying to sleep in) we were awoken around 8:00 by a banging noise outside the bedroom window. It sounded like construction, not really sure where it was coming from.
Went to a concert Friday evening. Got back to the house at 12:30 a.m. Tired and excited to sleep in - that didn’t happen. Host had sent a message that evening letting us know that a new roof was being installed at 7:00 that morning. Needless to say, we were not happy. Expressed our concerns through a reply, then tried to sleep. Finally fell asleep at 3:30 a.m. to be awoken at 7:30 a.m. once again to construction noise, this time, due to the new roof.
Slept off and on that morning to be awoken again with a loud constant knocking at front door. It was a bus transportation service looking for someone. At that point, we had enough. We packed up and left a day early.
Host offered us two extra nights at no charge due to the inconvenience. That did not fit our schedule because of our work. The host was willing to refund our stay and was apologetic. We simply felt construction should not have ever been scheduled while guest were in the home.
Andrea R.
Aufenthalt von 2 Nächten im Mai 2024
