8/10 – Gut
Kerigan K.
6. Jan. 2024
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in
Just ok, could be great!
The location is terrific and the unit is lovely; it's really well-appointed and the listing didn't do the view justice! The unit was comfortable, clean, and the complex with the pools and restaurant was so convenient.
I had some pretty major communication issues before and during arrival, leading to me seriously questioning whether I was scammed. I received the info on how to get to the property AFTER the check in; my attempts to explain this did not really translate with the on-site manager. I don't know if it's a VRBO issue or not but it led to a significant amount of stress and frustration before even arriving in PVR.
There were workers there (on arrival) loudly chipping tiles out of the balcony floor, and there was no prior notice of this or the following 2 hours of work. They were supposed to come back the following day (we adjusted our day to accommodate them) but they didn't show. They then asked to come back near the end of the stay - which was completely unreasonable. I'm glad I asked for them to delay and should not have had to deal with that during our visit.
The major issue was the smell of garbage and sewage coming from the drains and the hallway. This building seems to have an issue with waste management and while it didn't ruin our stay it was a consistent issue.
I would return but only after knowing that the garbage/smell issue has been dealt with. I'm also not sure if I will go through VRBO again in light of the communication issues.
Kerigan K.
Aufenthalt von 5 Nächten im Dezember 2023