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Ferienhütte

Luxury Waterfront Cabin at Rainbow Lake w/AC, Hot Tub, Game Room, Dock

Fotogalerie von Luxury Waterfront Cabin at Rainbow Lake w/AC, Hot Tub, Game Room, Dock

Ein modernes Interieur mit großen Fenstern, Holzboden und Blick auf einen See und Bäume.
Ein großzügiger Wohnraum mit Kamin aus Stein, großen Fenstern und einer hohen Decke.
Eine große, mehrstöckige Blockhütte mit einer Veranda und einem Steg, der in einen klaren See führt.
Eine geräumige Küche mit einer großen Kochinsel, Holzschränken und einer Wand mit Geweihen.
Ein Park am Seeufer mit einer Beton-Sitzgruppe, einem Steg und Bäumen.

Bewertungen

9,4 von 10.
Außergewöhnlich

Highlights

  • Draußen im Grünen
    Die Gäste lieben den Außenbereich hier.
  • Strandausstattung
    Eine Seltenheit: Strandausstattung für die Zeit am Meer.
  • Am See
    Die Gäste lieben die schöne Lage direkt am See.
  • Entdecke Sehenswürdigkeiten in der Nähe
    In der Nähe von: Rainbow Lake
4 Schlafzimmer2+ BadezimmerPlatz für 12 Gäste

Beliebte Annehmlichkeiten

  • Whirlpool vor Ort
  • Garagenstellplatz verfügbar
  • Hundefreundlich
  • Küche
  • Waschmaschine
  • Klimaanlage

Lerne die Gegend kennen

Auf Karte anzeigen
Pinetop-Lakeside, AZ
  • Place, Rainbow Lake
    ‪1 Gehminute‬
  • Place, Unity of the White Mountains
    ‪2 Autominuten‬
  • Place, Hon-Dah Casino
    ‪18 Autominuten‬
  • Airport, Show Low, Arizona (SOW)
    ‪23 Autominuten‬

Zimmer und Betten

4 Schlafzimmer (Platz für 12 Personen)

Schlafzimmer 1

1 Queen-Bett

Schlafzimmer 2

1 Queen-Etagenbett

Schlafzimmer 3

1 Queen-Bett

Schlafzimmer 4

1 großes Futon

Schlafzimmer 5

1 großes Schlafsofa

Schlafzimmer 6

1 Queen-Bett

2 Badezimmer, 1 Gäste-WC

Badezimmer 1

Seife · Handtücher werden bereitgestellt · Badewanne oder Dusche · Badewanne · Toilette · Whirlwanne · Shampoo · Haartrockner

Badezimmer 2

Seife · Handtücher werden bereitgestellt · Badewanne oder Dusche · Badewanne · Toilette · Whirlwanne · Shampoo · Haartrockner

Badezimmer 3

Seife · Toilette

Weitere Räumlichkeiten

Terrasse oder Patio
Veranda oder Lanai
Küche
Balkon
Separater Essbereich
Essbereich

Mehr zu dieser Unterkunft

Luxury Waterfront Cabin at Rainbow Lake w/AC, Hot Tub, Game Room, Dock

Located in the prestigious gated community of The Shores at Rainbow Lake, this stunning and spacious three story cabin on the lake is surrounded by towering Ponderosa Pines and offers more than 3,000 square feet of living space. With its rustic décor and mountain themed accents, furnished back deck providing panoramic lake views, lower level entertainment room with air hockey table and pool table, Outdoor six person hot tub and a private dock for easy access to the lake for fishing, boating, and kayaking, guests are sure to have an unforgettable Mountain Getaway!

As you step inside, you'll be greeted by a main level featuring vaulted wood ceilings, a cozy living area with a river rock fireplace, and trapezoid windows that offer breathtaking views of Rainbow Lake. The fully equipped kitchen is a chef's dream, complete with granite countertops, modern appliances, and an island with a gas stove top.

The cabin's main level also houses a master bedroom with a private deck entrance and an en-suite bathroom featuring a double vanity and a luxurious soaking tub. Upstairs, you'll find a loft area with futon that sleeps two, two additional bedrooms and a shared bathroom, providing ample space for your group to unwind after a day of outdoor adventures. A newly added bedroom downstairs in the Game Room features a queen sized bed, TV, and window providing lake views.

Kayaks and Paddleboards available to rent during stay. Fee not included in reservation.

Entertainment abounds at the cabin, with an air hockey table in the game room, furnished back deck where you can grill up a feast while taking in the serene lake views, six person hot tub near the lake and a private dock that offers easy access to Rainbow Lake for fishing, boating, and kayaking.

Gib zur Preisangabe die Daten an

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Hausordnung

Check-in ab 16:00 Uhr
Mindestalter für die Miete: 21 Jahre
Check-out vor 10:00 Uhr
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Kinder

Kinder (0–17 Jahre) erlaubt
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Veranstaltungen

Veranstaltungen sind nicht gestattet
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Haustiere

Haustiere erlaubt: Hunde von bis zu je 9 kg (insgesamt maximal ein Haustier)
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Rauchen

Rauchen ist in ausgewiesenen Bereichen gestattet

Wichtige Informationen

Wissenswertes

Registrierungsnummer der Unterkunft: STR-001138
Unterkunftsnummer 2796137vb
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Langzeitmieter sind willkommen.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher, ein Erste-Hilfe-Kasten und ein Riegelschloss.
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.

Zur Gegend

Lakeside

Diese Ferienhütte in Pinetop-Lakeside liegt in ländlicher Umgebung und direkt am Wasser. Pinetop Lakes Golf and Country Club und Bison Golf and Country Club sollten auf deiner Liste stehen, wenn du etwas unternehmen möchtest. Wenn du dagegen lieber die Natur der Region bewunderst, bieten sich folgende Ziele an: Fool Hollow Lake Recreation Area und Rainbow Lake. Erobere die nahe gelegenen Pisten beim Snowboarden und beim Skifahren oder versuche dich an anderen Wintersportarten wie Schlittenfahren und Motorschlittenfahren.
Weitere Ferienhütten in Lakeside anzeigenWird in einem neuen Fenster geöffnet
Karte
Pinetop-Lakeside, AZ

In der Umgebung

  • Rainbow Lake - 1 Gehminute - 0.1 km
  • Unity of the White Mountains - 2 Autominuten - 1.5 km
  • Pinetop Lakes Golf and Country Club - 16 Autominuten - 13.5 km
  • Hon-Dah Casino - 18 Autominuten - 14.3 km
  • Fool Hollow Lake Recreation Area - 29 Autominuten - 22.9 km

Fortbewegung vor Ort

  • Flughafen Show Low (SOW) – 20 Fahrminuten

Restaurants

  • ‪The Irish Colleen - ‬18 Gehminuten
  • ‪Maverik Adventures First Stop - ‬7 Autominuten
  • ‪Sal & Teresa’s - ‬13 Gehminuten
  • ‪Pinetop Brewing Company - ‬4 Autominuten
  • ‪Circle K - ‬19 Gehminuten

Häufig gestellte Fragen

Ist Luxury Waterfront Cabin at Rainbow Lake w/AC, Hot Tub, Game Room, Dock haustierfreundlich?

Ja, diese Unterkunft heißt Hunde (max. 1 insgesamt) mit einem Maximalgewicht von bis zu 9 kg pro Haustier willkommen.

Wie viel kostet ein Aufenthalt im Luxury Waterfront Cabin at Rainbow Lake w/AC, Hot Tub, Game Room, Dock?

Gültig ab 30. Juli 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Luxury Waterfront Cabin at Rainbow Lake w/AC, Hot Tub, Game Room, Dock am 27. Okt. 2026 beginnen bei 1.432 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.

Wie viel kostet das Parken bei Luxury Waterfront Cabin at Rainbow Lake w/AC, Hot Tub, Game Room, Dock?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei Luxury Waterfront Cabin at Rainbow Lake w/AC, Hot Tub, Game Room, Dock?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Luxury Waterfront Cabin at Rainbow Lake w/AC, Hot Tub, Game Room, Dock?

Check-out ist um 10:00 Uhr.

Wo befindet sich Luxury Waterfront Cabin at Rainbow Lake w/AC, Hot Tub, Game Room, Dock?

Diese Ferienhütte für Familien in Pinetop-Lakeside liegt am Ufer, nur wenige Schritte entfernt von: Rainbow Lake und Apache-Sitgreaves National Forest. Ebenfalls in einem Umkreis von 5 km: Unity of the White Mountains und Woodland Reservoir.

Bewertungen

9,4

Außergewöhnlich

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
26 von insgesamt 35 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
7 von insgesamt 35 Gästebewertungen haben eine Bewertung von 8 - Gut
1 von insgesamt 35 Gästebewertungen haben eine Bewertung von 6 - Okay
1 von insgesamt 35 Gästebewertungen haben eine Bewertung von 4 - Schlecht
0 von insgesamt 35 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

9,6/10

Sauberkeit

9,8/10

Check-in

9,0/10

Kommunikation

9,8/10

Lage

9,4/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

10/10 – Hervorragend

Greg B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Everything was great again! This was our 3rd time staying at the cabin and as always, it was wonderful. The cabin has everything you need and the location is second to none. Already planning next year's trip!
Aufenthalt von 4 Nächten im Juni 2026
Verifizierte Bewertung

10/10 – Hervorragend

Dean O.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We had an amazing time. Cabin was wonderful. Grandkids loved it.
Aufenthalt von 3 Nächten im März 2026
Verifizierte Bewertung

10/10 – Hervorragend

April K.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We had our annual galentine’s weekend away, and this was the most magical place ever was absolutely perfect and we will definitely be coming back again
Aufenthalt von 2 Nächten im Januar 2026
Verifizierte Bewertung

10/10 – Hervorragend

Alicia S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great communication with host before and during our trip. The house was well organized and clean. We used pretty much all of the amenities which were in good working order. You can't beat the lake views, the wildlife was everywhere, this was the quiet relaxing weekend our family needed.
Aufenthalt von 4 Nächten im Februar 2026
Verifizierte Bewertung

10/10 – Hervorragend

Denis F.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great cabin with beautiful views! Great spot to enjoy the weather and fish!
Aufenthalt von 2 Nächten im Oktober 2025
Verifizierte Bewertung

10/10 – Hervorragend

CJ P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Best birthday of my life
Aufenthalt von 3 Nächten im März 2026
Verifizierte Bewertung

10/10 – Hervorragend

Greg B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Just a fantastic vacation!

We had a wonderful vacation on all fronts. Lucia was great and the communication was second to none. The location is perfect the cabin (very large cabin!) met all of our needs. We'll definitely be coming back!
Aufenthalt von 5 Nächten im Juli 2025
Verifizierte Bewertung

10/10 – Hervorragend

Danielle S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very beautiful, loved the art, scenery, and over all feel. I would highly recommend. Thank you
Aufenthalt von 2 Nächten im Oktober 2025
Antwort von VrboOwner am 20. Jan. 2026
Thank you for your review. Hope to host you again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Gerri R.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Amazing Cabin!!

We have stayed here twice now and it is an amazing getaway!! Beautiful cabin, lake front and great fishing. Wonderful huge deck to look at the lake on. All around amazing place that we will continue to stay at.
Aufenthalt von 3 Nächten im September 2023
Verifizierte Bewertung

10/10 – Hervorragend

Doug D.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great Lake Place

Great cabin right on the lake. Neighborhood was nice and plenty of space to relax both inside and out.
Aufenthalt von 4 Nächten im Juli 2024
Antwort von VrboOwner am 3. Juli 2025
Thank you so much for your kind review! We're happy to hear you enjoyed the cabin's lakefront setting and had plenty of space to unwind both indoors and outdoors. It’s always great to know our guests are able to relax and enjoy the peaceful neighborhood. We’d love to welcome you back anytime! Lusia Hyatt Hosting Manager
Verifizierte Bewertung

10/10 – Hervorragend

Daniel M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
This cabin was absolutely amazing ! Everything was just as described in the listing. It was a home away from home. The rooms were so comfy and clean :). The downstairs game room / man cave , and the hot tub are the selling point of this place. Waking up in the morning to the lake view was the best. This was perfect 1 million/ 10! When booking a cabin trip we look for a property that has Everything and more so we don’t need to leave, and this place has it. Would definitely come back a second time !! The host was very communicative and was gracious with checking in and checking out process.
Aufenthalt von 2 Nächten im November 2025
Verifizierte Bewertung

8/10 – Gut

Greg B.

Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation

Overall an enjoyable stay

Overall we really enjoyed our stay. The cabin was spacious and clean. The location was perfect and the private dock was wonderful. However, one frustrating aspect was the lack of communication.
Aufenthalt von 4 Nächten im Juli 2024
Antwort von VrboOwner am 3. Juli 2025
Thank you for your kind words! We're so glad to hear you enjoyed the cabin, its spacious layout, and the peaceful setting with the private dock — it really is a special place. We’re sorry to hear you felt there was a lack of communication. After reviewing your reservation and message history, it appears that all messages were responded to promptly. That said, we understand how important clear communication is and we’ll continue to work hard to ensure our guests feel fully supported throughout their stay. Thank you again for staying with us — we hope to welcome you back in the future! Lusia Hyatt Hosting Manager
Verifizierte Bewertung

8/10 – Gut

Roger B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Nice

Great place to unwind
Aufenthalt von 3 Nächten im Juni 2023
Verifizierte Bewertung

10/10 – Hervorragend

Archi M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Absolute Peace

Place was absolutely beautiful! Hot tub was amazing! Fishing and kayaks! A dream!
Aufenthalt von 2 Nächten im September 2023
Verifizierte Bewertung

10/10 – Hervorragend

patty j.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Perfect location

We loved this property and location. The kids were excited for air hockey and the fire pit - both that we unable to use, but the house was beautiful and very clean/comfortable. Im glad we were able to get to the store to buy firewood because the fireplaces were perfect. Would definitely stay here again.
Aufenthalt von 2 Nächten im Januar 2024
Verifizierte Bewertung

10/10 – Hervorragend

Clara W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

A memory maker!

It was such a fun week for our family. The property, the lake and the location checked all our boxes. We were so appreciative of the memories the lake house provided!
Aufenthalt von 7 Nächten im Juni 2022
Verifizierte Bewertung

8/10 – Gut

Albert B.

Gut: Sauberkeit, Check-in und Kommunikation
Verbesserungswürdig: Genauigkeit des Onlineauftritts

Good

House and property are beautiful and in a great setting. House was clean and comfortable. Some of the furniture is aged but comfortable. Overall a wonderful experience
Aufenthalt von 3 Nächten im September 2023
Verifizierte Bewertung

10/10 – Hervorragend

Nick D.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Family getaway

The cabin and location are beautiful. The inside of the house was decorated nicely and pretty much had all the necessities you need. The listing does show a coffee maker, so we brought ground coffee and filters, but could not locate a coffee pot. There is a Keurig in the kitchen, so we ended up running to Walmart and bought a cheap coffee maker. The backyard and lake view are beautiful with plenty of seating areas. There are plenty of good eateries nearby also. Would definitely consider staying here again.
Aufenthalt von 2 Nächten im Januar 2025
Verifizierte Bewertung

10/10 – Hervorragend

tony k.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beautiful Lakeside Property

Beautiful property on the lake. Hot tub, game room with air hockey and mini arcade for kids. Beds were comfortable. Fishing off the dock was fun for all the boys and men. Noticed very minor issues such as worn leather sofa and the water dispenser in the refrigerator not working but that did not affect our stay and we absolutely loved the home.
Aufenthalt von 2 Nächten im Oktober 2023
Verifizierte Bewertung

10/10 – Hervorragend

Pam D.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beautiful home and perfect location

We really enjoyed our stay at this house. The location is perfect on the lakefront. We enjoyed the pier for fishing and enjoying the sunsets. Communication with the property manager was great. The house needs some tweaking - minor issues that did not affect our stay. I was surprised to have to pay an additional fee for the use of the kayaks and paddleboards - that should be mentioned in the listing. But overall - we'd love to come back again and really enjoyed the house.
Aufenthalt von 5 Nächten im Juni 2024
Verifizierte Bewertung

10/10 – Hervorragend

Kandace G.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Fees back on our stay

Gorgeous home, thank you for all the communications and hospitality. I noticed the oven wasn't working. So maybe it's something to look into. There was also a stain on the carpet in the game room when we arrived. Overall everything was such a nice stay.
Aufenthalt von 3 Nächten im Juni 2023
Verifizierte Bewertung

8/10 – Gut

Lindsey C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Perfect location

The property itself is gorgeous. No better place to wake up to than on the lake! While the grounds are beautiful, for the price, the house could definitely use some maintenance. The doorknob to the patio fell off when opening and it looked like there was cardboard holding it together, the lights didn’t work in one of the upstairs rooms and when I texted the host they were aware but it was never communicated, the towels racks in the master bathroom were extremely flimsy. Just seemed like it needed some TLC for how much it is to stay a night. Over all it was a wonderful stay
Aufenthalt von 3 Nächten im Mai 2024
Verifizierte Bewertung

8/10 – Gut

Danelle B.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Family Summer Get Away!

Thank you for sharing your beautiful cabin with us! We had a wonderful time relaxing both inside and out - there was plenty of comfortable seating, and the setting was perfect. We especially enjoyed fishing and kayaking. The beds were comfortable and the home is decorated with just the right touch of cozy cabin and lake charm. Kitchen was supplied with all we needed, but the one cup coffee maker could use an upgrade.There are just a few things worth mentioning for future guest and the host. The cabin could benefit from a good DEEP cleaning (tops of pictures, window ceils, shelves, headboards, etc. were dusty and had spiderwebs, as well as washing the comforters more often). Aside from that, it was very clean. Guess should be prepared to fill out waivers for both the hot-tub and kayaks. They also charge extra to use the kayaks/boards and they were filthy with mud on the inside, but we spent some time cleaning them up before we used, so they are good to go for the next guest.Overall, it's a lovely property and we truly enjoyed our stay. A few small maintenance updates would make it even better. We'd definitely consider coming back!
Aufenthalt von 7 Nächten im Juni 2025
Verifizierte Bewertung

6/10 – Okay

Keone P.

Gut: Check-in und Lage

Great to be on the water, that's where the good stuff ends.

The place looked like no one had been there in quite some time. We had to kill about 15 spiders. The upstairs shower didn't drain and I had to get a drain snake to clear it since it was day 2 of a 5 day stay. The listing says sleeps 11, that's only if you count sleeping on couches. There are not enough beds for 11 and the loft shows a couch that you would think pulls out into a bed.... it does not. Also there are only 4 steak knives at the house so not enough utinsels for 11 people. The blue kayak fills with water and sinks. When I was hosing out one of the coolers we brought I could hear water hitting the ground coming from under the house, someone was doing dishes in the kitchen sink and the drain pipe was leaking all the water under the house. That should be repaired asap. There were drywall patches that were not painted also. The price per night just did not reflect in the house itself.
Aufenthalt von 4 Nächten im August 2024
Antwort von VrboOwner am 23. Okt. 2024
Dear Keone, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience during your stay. We strive to provide a welcoming and comfortable environment, but it would have been helpful to me if you would have contacted me with any issues you were having during your stay, but you did not. I apologize for the insect issues and the maintenance problems you encountered, particularly with the shower drain and the leaking pipe. We take these matters seriously and those issues have been addressed. Regarding the sleeping arrangements and kitchen utensils, The listing correctly shows sleeping arraignments for guests, including beds, sofa sleeper, and loft futon, which does in fact fold down and additional utensils have been added to the property. Again, thank you for your feedback and I hope you’ll consider giving us another chance in the future. Please reach out directly if you decide to stay with us again, and I’ll be happy to assist you personally.
Verifizierte Bewertung

4/10 – Mangelhaft

Cynthia R.

Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts

Leaky Roof and other Issues

Although the scenery and location was amazing, our stay was less than perfect. We stayed about a week and there was not enough of the basic necessities like paper towels and toilet paper. We have stayed at many VRBO in the past and never had to make so many trips to the store for basic essentials like this. Pantry was barely stocked, no cleaning supplies. Found one scrubbing bubbles can in the bathroom, but it was empty. On day 2 the downstairs game room roof started leaking after it started raining. Sent a picture to the property manager whose response was, "Good morning, the owner is aware. It cannot be repaired until this weather passes." The next day it traveled across the whole ceiling. We put some plastic tubs under any leak we could find and the manager was notified again. The day after, a huge bubble full of water filled up by the back door. Sent another picture to the manager with no response. Not impressed and wouldn't recommend. I hope the owners see this and have a word with the property manager.
Aufenthalt von 4 Nächten im März 2024
Antwort von VrboOwner am 1. Mai 2024
While we are delighted that you enjoyed the scenery and location, we're truly sorry to hear about the challenges you faced during your stay. Please know that we take your feedback seriously and have already taken steps to address these issues. As far as the supplies, we disclose in the listing that a starter supply for a few days is provided. Since your stay was longer than what our starter set of supplies would cover, you may have run out mid stay. We disclose this in the listing so that guests are aware that they may have to request more supplies that they may need if they stay longer. In the future, if addressed to the management team, we would gladly supply what is needed. Our team has responded promptly to the leak situation. As we previously communicated, the owner assured that the leak will be addressed as soon as the weather permits such repairs. We sincerely apologize for any inconvenience caused and assure you that we are committed to providing an enjoyable experience for future guests. Thank you for bringing these concerns to our attention. We value your feedback and will work diligently to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much more satisfying stay. ...Lusy

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