2/10 – Ungenügend
Melissa M.
8. Sept. 2022
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
BEWARE! Host will take advantage of over $$
We are lost a large sum of money due to the host's mistake. I gave the host time to makes things right before leaving this review. She ghosted me after refusing to reimburse me for her mistake.
When we arrived, there was no paperwork, instructions, or vehicle stickers/tags. I had supplied the host with all of our lic plates, so I figured that was what was needed. Prior to leaving we noticed our boat trailer was missing. IT HAD BEEN TOWED since it didn't have the proper tags, which we were never given. The host was apologetic and promised to reimburse us. That was a LIE. The house cleaner apparently forgot to leave out our tags. They came over and supplied us with the stickers. The cost of the tow was a ridiculous amount which we had to pay to get our trailer back. CRYSTAL said she would reimburse us since it was their fault. When I asked for my refund, she offered me half. I said no. And then she stopped responding.
I have alerted VRBO and started a case against the host.
Such a bummer. I hate saying anything bad.
So as long as that doesn't happen to you, just know...
The house is OLD, and needs an huge update. The carpets are stained, the back porch steps are falling apart, the refrigerator wasn't working so we lost food. The Wifi kept going out (with a bunch of teens that wanted to watch movies, this was a bummer), plus our phones had no connection at the house, which was very was frustrating. The kitchen supplies are the cheapest you can offer, with scratched teflon pans and cheap plastic bowls. The shower tile is fallling off. The rollout beds were broken and cheap. Regular beds were uncomfortable. The bedrooms stayed cold while the living room was hot. Everything is mismatched, very low quality.
Other than the location, I would not recommend this place.
I was patient. I gave the host time to make this right. I know that reviews are a big deal. I read them prior to booking and I know you will too.
Just beware, and know what you are getting yourself into.
Melissa M.
Aufenthalt von 5 Nächten im Juli 2022
