2 Schlafzimmer3 BadezimmerPlatz für 8 Gäste206.2 m²
Beliebte Annehmlichkeiten
Küche
Waschmaschine
Trockner
Außenbereich
Parkplätze verfügbar
Kamin
Lerne die Gegend kennen
Volcano, HI
Cooper Center
Place, Cooper Center
4 Autominuten
Vulkanhaus
Place, Vulkanhaus
8 Autominuten
Kīlauea Military Camp
Place, Kīlauea Military Camp
10 Autominuten
Hilo, Hawaii (ITO-Hilo Intl.)
Airport, Hilo, Hawaii (ITO-Hilo Intl.)
46 Autominuten
Zimmer und Betten
2 Schlafzimmer (Platz für 8 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
2 große Schlafsofas
Schlafzimmer 3
1 King-Bett
3 Badezimmer
Badezimmer 1
Badezimmer 2
Badezimmer 3
Weitere Räumlichkeiten
Terrasse oder Patio
Veranda oder Lanai
Küche
Separater Essbereich
Garten
Mehr zu dieser Unterkunft
Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace
Hale Hapu'u
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Nestled on five acres of rainforest, Hale Hapu'u is a serene two-bedroom, three-bath hideaway home in Volcano Village. This family-friendly home has a lodge-like feel with a wood-burning fireplace, a spacious lounge area, and an idyllic lanai. Intricate details adorn the interior, including imported woodwork and fine glass and stone finishes. Take in the relaxing ambiance of the tropical foliage while lounging on the lanai, or simply enjoy an alfresco meal with a view. Nearby attractions include local art galleries, a golf course, and Hawai'i Volcanoes National Park. Unwind in the open living area on a sleeper sectional and two armchairs. A lounge area features a sleeper sofa, large window seats, and a flat-screen TV. At the center of the home is a large wood-burning fireplace, allowing you to enjoy the warm glow from all living spaces. Tucked under the stairs is a kid-friendly hideaway, stocked with books and cozy decor. Whip up meals in the open kitchen, complete with a suite of appliances. The bar is fully equipped with tools and supplies for mixing drinks. Sip coffee at the breakfast bar for two. Serve dinner at the table set for six.
This two-story house sleeps eight guests in two spacious bedrooms and two queen-size sleeper sofas in the living area. Partially open to the living room below, the lofted primary bedroom has a king bed and an en-suite bathroom with a walk-in shower and dual vanities. The second bedroom has a California king bed, a flat-screen TV, and a bistro table for two. Curl up in the armchair while enjoying the glow of the gas stove. The en-suite bathroom has an impressive glass walk-in shower with views of the tropical foliage outside. Just off the kitchen, a third bathroom has a tub/shower combination. Tropical foliage borders the spacious backyard creating a private paradise. Dine alfresco on the covered lanai, where a table for four awaits. End perfect days with a crisp beverage while relaxing on the lanai. Use the complimentary Wi-Fi and a washer/dryer during your stay.
WHAT’S NEARBY Check out a tasting or tour at Volcano Winery (six miles), or visit other attractions including the Volcano Golf Course (five miles), the Akatsuka Orchid Gardens (five miles), and the Sunday farmers market at Cooper Center (one mile). Head to the Kilauea Visitor Center (four miles). From there, you can visit the Volcano Art Center Gallery or begin your journey into Hawai'i Volcanoes National Park. Enjoy the picturesque black sand at Punalu'u Beach (32 miles).
Explore Pana’ewa Rainforest Zoo and Gardens (25.1 miles) or Kazumura Cave - the longest and deepest lava tube in the world. Rainbow Falls (30.2 miles), Boiling Pots (31.8 miles), and Akaka Falls (45.9 miles) make for memorable day trips. Discover local work at Volcano Art Center Gallery (four miles), Volcano Garden Arts (two miles), and 2400 Fahrenheit (five miles).
THINGS TO KNOW This vacation rental has external security cameras on the front porch and side of the home. This vacation rental is not equipped with air conditioning, although it is rarely needed in Volcano’s temperate climate. Permit numbers: STVR-19-357706 and NUC-19-0957
Parking notes: There is free parking available for 2 vehicles.
Security camera details: This vacation rental has external security cameras on the front porch and side of the home.
Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors!
Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit. More information can be downloaded from the "Rental Agreement" on the checkout page.
Due to local laws or HOA requirements, guests must be at least 21 years of age to book. Guests under 21 must be accompanied by a parent or legal guardian for the duration of the reservation.
Gib zur Preisangabe die Daten an
Ausstattung
Küche
Waschmaschine
Wäschetrockner
Außenbereich
Parkplätze verfügbar
Kamin
Ähnliche Unterkünfte
Privates und modernisiertes Haus in der Nähe des Hawaii Volcanoes National Park - für bis zu 13 Personen
Volcano
Privates und modernisiertes Haus in der Nähe des Hawaii Volcanoes National Park - für bis zu 13 Personen
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.
Wichtige Informationen
Wissenswertes
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher, ein Erste-Hilfe-Kasten und ein Riegelschloss.
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
Registrierungsnummer der Unterkunft: GE-171-471-8720-01, TA-171-471-8720-01
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Zur Gegend
Volcano
Mitten in Volcano befindet sich dieses Ferienhaus. Sehenswürdigkeiten wie Volcano Garden Arts und Vulkanhaus sind genauso interessant wie die Attraktionen der Region, zu denen Aloha Candy Company und Volcano Art Center and Gallery zählen. Ebenfalls einen Besuch wert sind diese beiden Highlights: Orchideengarten von Akatsuka und Hilo Coffee Mill. Feile auf einem nahe gelegenen Golfplatz an deinem Abschlag oder erfreue dich beim Wandern an der schönen Natur der Region.
Hawaii Volcanoes National Park - 6 Autominuten - 4.6 km
Vulkanhaus - 8 Autominuten - 6.5 km
Kīlauea Besucherzentrum - 8 Autominuten - 6.5 km
Kīlauea Military Camp - 10 Autominuten - 9.1 km
Fortbewegung vor Ort
Flughafen Hilo Intl. (ITO) – 45 Fahrminuten
Restaurants
Uncle George's Lounge at Volcano House - 10 Autominuten
The Rim Restaurant - 10 Autominuten
Lanikai Brewing Company - Volcano Taproom - 6 Autominuten
Rico’s Tacos - 6 Autominuten
Lava Rock Cafe - 6 Autominuten
Häufig gestellte Fragen
Ist Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet ein Aufenthalt im Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace?
Gültig ab 15. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace am 10. Mai 2026 beginnen bei 153 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Wie viel kostet das Parken bei Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace?
Check-out ist um 10:00 Uhr.
Wo befindet sich Serene 5-acre tropical hideaway with lanai and circular wood-burning fireplace?
Dank der ausgezeichneten Lage in Volcano ist dieses Ferienhaus nur 2,2 km von Cooper Center und 4,4 km von Hawaii Volcanoes National Park entfernt. Ebenfalls nur bis zu 5 km entfernt: Aloha Candy Company und Volcano Garden Arts.
Bewertungen
9,4
Außergewöhnlich
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
65 von insgesamt 81 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
65
10 von insgesamt 81 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
10
3 von insgesamt 81 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
3
2 von insgesamt 81 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
2
1 von insgesamt 81 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
1
9,2/10
Sauberkeit
9,2/10
Check-in
9,0/10
Kommunikation
9,8/10
Lage
9,8/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Maureen O.
22. März 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Gorgeous home and serene hideaway perfectly located near the park. Highly recommend for couples or family. Grateful to have made some memories here and got here at sleep while exploring the Big Island.
Maureen O.
Aufenthalt von 4 Nächten im März 2026
Verifizierte Bewertung
10/10 – Hervorragend
Mike G.
5. Okt. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful property close to Volcano NP. Nice decor and very comfortable beds.
Mike G.
Aufenthalt von 4 Nächten im September 2025
Verifizierte Bewertung
10/10 – Hervorragend
Linda W.
17. Sept. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Relaxing beautiful home.
Linda W.
Aufenthalt von 4 Nächten im August 2025
Verifizierte Bewertung
10/10 – Hervorragend
Joy B.
24. Sept. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Spectacular home on large, lush property. It has a timeless charm that does not come through in the photos. Absolutely lovely and comfortable.
Joy B.
Aufenthalt von 3 Nächten im September 2025
Verifizierte Bewertung
10/10 – Hervorragend
Josh L.
11. Juli 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great!
Josh L.
Aufenthalt von 4 Nächten im Juli 2025
Verifizierte Bewertung
10/10 – Hervorragend
Sonia D.
29. Juli 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Best cabin ever!
This cabin was really amazing! We really enjoyed our stay.
Sonia D.
Aufenthalt von 4 Nächten im Juli 2023
Bewertung von einer Partner-Website
10/10 – Hervorragend
LuAnn C.
12. Juni 2024
Best vacation rental ever
Such a beautiful peaceful comfortable place and very close to Hawaii Volcanoes National Park. The neighborhood is also perfect for long walks and is closer to restaurants and gift shops.
LuAnn C.
Bewertung von einer Partner-Website
10/10 – Hervorragend
Lauren K.
1. Aug. 2025
Gorgeous Volcano Village House
Gorgeous home with stunning art and decor. Well appointed kitchen. Stunning backyard and back deck with amazing jungle foliage surrounding. The singing frogs, geckos and pheasants added to the experience! The beds were super comfortable and the bathrooms were beautiful! We are a family of 5 and we enjoyed cooking meals at home, playing outside and watching movies! We can say enough about how gorgeous and well laid out the house is! Our three kids shared a king bed and enjoyed cuddling on the custom window seat/couch to watch movies. We enjoyed a fire in the fireplace too! We will definitely look into renting again next time we come to Hawaii!!! Our kids LOVED it!!!
Lauren K.
Bewertung von einer Partner-Website
10/10 – Hervorragend
Jake R.
26. Juni 2024
Beautiful home
My whole family loved this house, it is beautifully decorated, very well stocked kitchen, both showers are amazing, beds were comfy and the landscaping is stunning
Jake R.
Bewertung von einer Partner-Website
10/10 – Hervorragend
Micah N.
4. Aug. 2024
Beautiful Property
Property is full of life and house was nice & cozy with fire place. Our second time staying here and definitely not our last. Great place to relax and unplug from every day life!!!
Micah N.
Aufenthalt von 3 Nächten im Juli 2024
Verifizierte Bewertung
10/10 – Hervorragend
Cindy P.
25. Aug. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Paradise
One of the most beautiful places I have ever stayed!!!
Cindy P.
Aufenthalt von 4 Nächten im August 2023
Verifizierte Bewertung
10/10 – Hervorragend
Kenneth H.
21. Sept. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great place to stay at Volcano
Other than some spider webs on the inside of the upstairs windows, there isn't anything we didn't like about this rental.
Kenneth H.
Aufenthalt von 3 Nächten im September 2021
Antwort von VrboOwner am 20. Juni 2023
Hi Kenneth,
Thank you for taking the time to leave this review and we are so glad to hear that you enjoyed the property! We appreciate you letting us know about the spider webs and we will get that addressed. Please come and stay again.
Verifizierte Bewertung
10/10 – Hervorragend
Theresa S.
8. Juni 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful home in the rainforest
House was great and well stocked with kitchen accessories. Nice touches with cookies and some bottled water on arrive. Kids love the house and yard. Very secluded yet close to the National Park
Theresa S.
Aufenthalt von 3 Nächten im Mai 2024
Verifizierte Bewertung
10/10 – Hervorragend
Erin T.
8. Apr. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful
An amazing property. the only downfall was access to nearbye reasonably priced food. Also, a bracelet was left behind we think. We were told they would let us know if they found it and did not hear back (99% sure it was left on shelf in bathroom upstairs). But the comfort, the quietness, cleanliness, and personal touches to this home were beyond amazing for us. If you are looking for a quiet, clean, incredibly comfortable tropical "jungle" type experience, this is the place!
Erin T.
Aufenthalt von 3 Nächten im März 2025
Verifizierte Bewertung
10/10 – Hervorragend
Janet S.
6. Feb. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Volcano getaway
Convenient for volcano hiking. Beautiful home and environment. Just remember to pack sweatshirts.
Janet S.
Aufenthalt von 5 Nächten im Februar 2024
Verifizierte Bewertung
10/10 – Hervorragend
Paul H.
18. Juni 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice space Close to National Park Entrance
Nice dose, no surprises- what you want in a stay. Website is accurate reflection. Kitchen has everything you want for food prep. Glassware for every drink. Thanks to a great stay.
Paul H.
Aufenthalt von 4 Nächten im Juni 2024
Verifizierte Bewertung
10/10 – Hervorragend
Kristine W.
24. Feb. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Lovely peaceful house
The house is lovely. Very nicely furnished and comfortable. Loved the fireplace and back porch. It has everything you need. The location is quiet - the only noise was from birds chirping and the feral pigs who appeared in the back yard. Very close to the National Park. We loved it and would come again.
Kristine W.
Aufenthalt von 4 Nächten im Februar 2024
Verifizierte Bewertung
10/10 – Hervorragend
Rebecca J.
15. März 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Spacious and gorgeous
Two bedrooms both with comfy beds, beautiful lighting and outstanding showers. The large family room has enough beds and couches to accommodate the full 8 person max. An outdoor heated shower head made cleaning off from the beach a delightful experience and the property in general provides bountiful botanical delights. Full kitchen with more dishes than you could possibly use, and no empty cabinets for food. Plan on using counter space for any groceries. Info states the water isn't potable but we found the house was equipped with drinkable water filtration system so that's a plus!The property is not fully accessible but for the fully able it's a wonderful spot!!! Would definitely stay again
Rebecca J.
Aufenthalt von 6 Nächten im Februar 2025
Antwort von VrboOwner am 29. März 2025
Hi Rebecca. Thank you so much for sharing your wonderful feedback. We're thrilled to hear that you enjoyed the comfy beds, beautiful lighting, and the outdoor heated shower. It’s great to know that the kitchen had everything you needed and that you found the water filtration system to be a pleasant surprise.
We appreciate your understanding regarding accessibility and are glad you found the property to be a great fit for your stay. We would love to welcome you back again in the future.
Verifizierte Bewertung
10/10 – Hervorragend
Mary P.
30. Apr. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Gorgeous, well equipped home!
The house is a complete gem. Beautiful, spacious, well designed architecture and layout. Lovely furnishings and decor (some Asian inspired). The lanai and yard are beautiful and so peaceful. We felt like we were in the womb of the forest! No bugs whatsever, but birds, and nightly sounds of frogs. The owners have been very thoughtful in many details. Lighting, kitchen supplies, linen cupbards well stocked, etc. Everything so clean, organized and comfortable. We loved the feeling of utter peace and isolation, and loved being an 8 min drive into Volcanoes National Park. And a few minutes' to the several restaurants and basic shops in the 'village'. The key pad code to enter the house was not working, but the Vacasa people answered the help line quickly and talked me through how to get into the lockbox for a key.
Mary P.
Aufenthalt von 3 Nächten im April 2025
Bewertung von einer Partner-Website
10/10 – Hervorragend
Anna G.
15. Apr. 2024
Jungle paradise!
Loved this home! Besides the gorgeous scenery and peaceful, secluded setting in a beautiful tropical garden, you must appreciate the owner's taste and attention to detail. The carved doors and furniture pieces are gorgeous. The home is full of charm and character. Very spacious and cozy space. Plenty of clean linens and beach towels. There was no funky smell, contrary to some reviews. Thank you for making our time in the Volcano so comfortable and memorable. Would definitely rent it again.
Anna G.
Verifizierte Bewertung
10/10 – Hervorragend
Kathy C.
17. Jan. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Divine rainforest serenity
When we first arrived in this house our jaws dropped. The layout and decor are superb and location great for Volcano. The place is super well equipped, awesomely quiet and comfortable. A perfect romantic getaway. We’d have been delighted to stay here forever. We did have an issue with the internet (new router password) and getting one heater to work (unusual controls, missing instructions) but the owners/agency were quite responsive and we resolved these. We’d come here again in a heartbeat.
Kathy C.
Aufenthalt von 6 Nächten im Januar 2021
Antwort von VrboOwner am 20. Juni 2023
Hi Kathy,
Thank you for the compliments, and we love hearing how much you enjoyed your stay with us! You were perfect guests, and we appreciate you taking care of our place as if it were your own. Please come back and visit us again any time! -The TurnKey Team
Bewertung von einer Partner-Website
10/10 – Hervorragend
Kristyn D.
25. Juli 2024
Highly Recommended Stay in Volcano, HI
We stayed at Hale Hapu'u in June 2024 and loved it! It was the best set up for us while we visited Volcano, HI. We had two families with teenagers, so the set up was great! The kids loved exploring around the property and listening to the tree frogs at night. The location was perfect, the drive to Volcanoes National Park was super close. We enjoyed spending an entire day in the park and having a quick drive back to the house. We loved the house, the decor was awesome, appliances and kitchen were great because we were able to make meals for the whole crew and hang out playing board games and cards at night. The hosts were great, they checked in with us to make sure we had everything we needed and didn't have any questions. We would highly recommend Hale Hapu'u, the hosts and Vacasa. A++++
Kristyn D.
Verifizierte Bewertung
6/10 – Okay
richard d.
5. Feb. 2021
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Change of management company has led to poor service
Great property in great location, but our stay was marred by multiple problems and slow service response. The most significant were repeated issues with the digital door lock, the smoke alarm battery (10' off the floor) going off from 2am onwards, and poor response times from Turnkey.
richard d.
Aufenthalt von 4 Nächten im Januar 2021
Antwort von VrboOwner am 20. Juni 2023
Hi Richard,
Thank you for leaving this review, and we’re happy to hear that you had a great stay at our place! That being said, while we are glad we were able to quickly assist, we apologize we were unable to resolve the issue with the smoke alarm during your stay. Please know that our local Field Operations team is following up on this to ensure everything is in perfect shhape. If there is anything we can still do for you, reach out anytime and let us know. You were perfect guests and we look forward to hosting you again soon! -The TurnKey Team
Bewertung von einer Partner-Website
8/10 – Gut
Jared P.
26. Juli 2023
Beautiful vacation home
Our family of 5 stayed here in July. It was clean up on arrival and had plenty of towels and extra blankets for cooler nights.
A couple of suggestions:
1. Upstairs and downstairs bathrooms privacy could be improved with opaque film over the windows as the showers are exposed to the outside.
2. The downstairs bedroom suite has a sewage smell. We opened the windows and doors to try to air it out, but it was not the solution. There may be something wrong with the leach field for the sewer that needs repair.
Other than that, it was a beautiful stay in the volcano rainforest. Close to the VNP, Hilo, waterfall hikes, etc.
Jared P.
Aufenthalt von 5 Nächten im Juli 2023
Antwort von VrboOwner am 26. Juli 2023
Hi Jared, thank you for taking the time to share your valuable feedback. We are glad to hear you enjoyed the amenities and location of our home. However, we are very sorry to hear of any odors present in the home during your stay. We would have been happy to address any areas in need of additional attention during your stay if we had been notified. Moving forward, we have provided your valuable feedback to our local manager to address with our housekeeping team to rid the area of the home which has unpleasant odor. On the other hand, we fully understand your safety concern. That being said, we have passed your suggestion along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
Bewertung von einer Partner-Website
8/10 – Gut
Brian M.
22. Juli 2023
Half great, half bad
The main part of the home was great—kitchen, living room, bathroom, and upstairs bedroom and bathroom. They were very cute, spacious, and clean. If the whole house were that way, it would deserve a five star review.
Unfortunately, the master bedroom in the annex was another story. It was slightly less clean. But the main problem is that it smelled like sewage. We noticed the problem as soon as we ran the washing machine, and the smell persisted (as we continued to do loads of wash). Fortunately, the smell did not get into the main part of the house. But it was really a downer for my wife and me who slept in that bedroom. I would book this home again only if I knew that problem were resolved.
Brian M.
Antwort von VrboOwner am 22. Juli 2023
Hi Brian, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We are delighted that you have enjoyed your time with us. Moving forward, we can assure you that our local staff will take immediate action to address your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We hope to have another chance to impress you on a future stay!