Enjoy the popular RiverStone Resort & Spa!
*Located off Pigeon Forge Strip
*Indoor Pool & Hot Tub open 24/7
*FREE access to the Outdoor Lazy River (seasonal), Fitness Center, Kids Bounce Pillow, Picnic Tables & BBQ Area (see additional notes)
*Pool Table & Arcade in Club House game room
*First-floor 1 BR Condo with Master Suite, kitchen, & living space. Across from Clubhouse!
*Gas Fireplace (Oct-May)
*Little Pigeon River Nature Trail
*Adjacent to Gatlinburg Golf Course
*Flat screen TVs
*Private balcony
*Wifi through Riverstone (we are not responsible for any outages. The front desk handles the internet)
*No pets, no events, and no smoking in our home.
*The Clubhouse provides cookies between 3pm-6pm (we are not responsible if they don't serve them due to Covid or other reasons) and has coffee/tea available.
*Pool table and arcade located below community gym in the game room.
*There are dumpsters in each building by the elevators. Room says “trash.” Use key card.
*You are welcome to use the elevator (hallway off parking lot) for no stairs access. Or, you may use the stairs and ramp from the parking lot.
*Guests may visit Clubhouse or call to ask about spa services
LAYOUT:
- Main area has living room with sofa bed, dining area, kitchen, and exit to balcony. The sleeper sofa is queen size.
- The bedroom has a King size bed with a full bathroom attached (stand up shower).
>>Community grills and entertainment. Charcoals grills are located at the pool and free to use (bring charcoal). RiverStone charges $125/hour to use the gas grills at the Clubhouse patio.
*Riverstone Resort cannot accommodate trailer parking. If you bring a trailer with you, it could be towed by the Resort.
*STARTER QUANTITIES PROVIDED: Cleaner provides 1-2 bars of soap per bathroom, 2 rolls of toilet paper per bathroom, 1 roll of paper towels, 1 kitchen towel, 1 dish towel, and hotel-sized dish liquid. They provide 2 trash bags per trash can. They provide starter supplies, however, you must bring what your group needs based on the size of your group and the length of stay.
*Upon arrival, visit the Clubhouse to receive your free parking pass(es) and pool key. Tell the front desk you are guests for "Susie's Condo #111"
*Just like with any home, there are times appliances can break. We are not responsible to provide a refund if an appliance breaks, to include refrigerators, stoves, ovens, microwaves, toasters, coffee makers, blenders, etc. We will have the item fixed or replaced as quickly as the maintenance specialist can get there, but please do not ask us for a refund. We value our maintenance team and they work hard to remedy appliance situations as soon as possible.
*Should you experience a maintenance issue over the weekend or during a holiday, ONLY emergencies will take precedence. All other maintenance issues will be resolved Monday or the next business day if possible.
*If the cleaners charge extra due to stained towels, sheets, or excessive cleaning, those charges will be passed to you.
*Owners, cleaners, and any vendors we use are not responsible for items guests leave behind at the property. If you leave an item, the cleaners (separate group from us as the owners) will try to accommodate retrieving the item and shipping it back to the guest if requested. They charge $50 per item requested and all shipping fees. Guests must pay this in order to have their item shipped back to them. Cleaners are very busy and cannot grant a specified time frame for shipping or delivery. Please make sure to take all belongings with you when you leave the property. Cleaners cannot handle firearms. If a firearm is left by a guest, it must be picked up immediately from the property or the firearm will be turned into police. Guests will have to retrieve the firearm from the police department.