Hundefreundlich + Eingezäunter Garten + Feuerstelle + King + King + Grill + 9 Min bis DT

Thank you so much for the wonderful review! We’re so glad the home was a perfect fit for your family and that your pups enjoyed having the yard to run around in! It was a pleasure hosting you, and we’d love to welcome you and your family back anytime!

Thank you for your feedback! We’re glad you enjoyed the home, the quiet neighborhood, and the convenient location. We’re sorry you didn’t feel comfortable using the deck or fire pit. We do want to clarify for future guests that our listing is very upfront about there being two separate rental units on the property, so guests are aware of the setup before booking. We appreciate you staying with us and hope you enjoyed your time in Asheville!

Thank you so much for your kind words! We’re so glad you found the home clean, comfortable, and well stocked—it means a lot to hear that everything met your expectations. We’d absolutely love to host you again anytime!

Thank you for your feedback and for staying with us. We appreciate the suggestion regarding additional charging options in the bedrooms and will look into adding those for future guests. We're glad you chose to stay with us and hope to host you again in the future.

Thank you for staying with us!

Thank you Kaitlyn for being such a great guest. And taking the time to review your recent visit. You and your family were 5 stars all the way. We appreciate your feedback and hope you can come back soon.

We’re sorry Kathy feels this way, but her review leaves out important context. From the evening she arrived, we repeatedly asked what resolution she was seeking and specifically asked what she wanted us to address during her stay. We followed up again the next morning to make sure she was comfortable and ask if there was anything we could improve. When Kathy reported the shower liner and back door, we sent someone to the property. The liner was replaced and the door was cleaned. When she reported the oven, we had it checked, confirmed it was not heating properly, apologized, notified the owner, and let her know the second oven had been tested and was working properly. The ice maker and filtered water are not advertised amenities, and the physical size of the shower is not something we can alter during a stay. We also disagree with the statement that she was “offered no resolution or refund of any kind.” We repeatedly asked Kathy what resolution she wanted. She never requested a refund, asked to cancel the remainder of her stay, or told us she wanted to leave. When she identified actionable concerns, we addressed them. We regret that the property was not the right fit for Kathy, but we stand behind our responsiveness and the efforts we made throughout her stay.

Thank you so much for the wonderful review. We’re really glad to hear you enjoyed the layout and comfort of the home, and that the fenced yard worked well for your dog. That’s always one of our favorite features too. We especially appreciate you noticing the details like the quality of the dishes and silverware. We try to be intentional about those things, so it truly means a lot that it stood out. And hearing that the hot water and water pressure made a difference, especially in winter, is a big win on our end. We’re also incredibly grateful that you recommended the home to a friend. That’s one of the highest compliments we could receive. We’d absolutely love to host you again the next time you’re back in town. Thanks again for taking the time to share your experience, and safe travels until next time.