RE: Catskills Getaway Home W/ Hot tub, Game room, fire pit and basketball court.
Please allow me to say that the home and property were just the right setup for our family gathering. The house itself was beautiful and our family enjoyed being together. We received a welcome e-mail indicating that check-in time would be 1 pm and that check-out time would be 11 am. When we arrived the maintenance crew were still there finishing up assuming they had a 4 pm check-in. We were fine with staying out of there way so they could complete their job. We did point out the broken screen doors leading out to the deck before they left. The hot tub was being drained and refilled as we were waiting and we did not notice if it was treated as we waited in the driveway. We were disappointed with the hot tub as after using it once, the next time it was opened it appeared unusable. When we went to check the grill, it was totally unusable, dirty and damaged. We did make contact through VRBO and heard from owner. Being a hot tub owner along with other members owning hot tubs as well, we were somewhat offended that the condition of the hot tub was our fault due to not showering before use. This insinuation was untrue. They did have the maintenance guy come by who treated the hot tub, removed a screen door and offered to replace the grill. As we only had a day and a half left for our visit, we would not need grill replaced. All in all, it was a very relaxing 4 days and very enjoyable to be