Jasminhaus-Hund, familienfreundlich-5 Min. Douglas Lake-Großer Garten-Ländliches Flair

We’re glad you enjoyed the house. We’re lucky to be centrally located to markets and restaurants and still feel like we’re in the country!

Thank you, we hope you visit us again!

Thank you! We’d love to host you again.

Thanks Howard, we hope you visit us again!

Thank you! We hope you visit again!

We're happy to see that you enjoyed the house, thank you!

Thank you, hope to host you again in the near future, also please share this home with your friends and family.

For the benefit of future guests, we'd like to clarify several inaccuracies in this review. • The home was professionally cleaned and inspected prior to the guest's arrival. • Our team responded to every concern raised, typically within 24 hours. We replaced two toilet seats, purchased a new dish drying mat, and accommodated the guest's daughter and her family as additional guests at no extra charge because we wanted them to enjoy their vacation. • When the guest reported seeing bugs, we immediately contacted a licensed pest control company. They rearranged their schedule to come within a few days, but were initially unable to gain access to the home. We rescheduled the visit based on the guest's availability, and the home was professionally treated. The guest later advised us they were no longer seeing bugs, so a follow-up treatment during their stay was not scheduled to avoid further disruption. Because the home is situated on 32 wooded acres, occasional seasonal insects can be expected despite routine pest control. We were surprised by this review because, despite these concerns, the guest chose to extend their reservation by an additional nine nights and later requested another extension. Unfortunately, we were unable to accommodate the second extension because the home had already been reserved. We take every guest concern seriously and remain committed to maintaining our homes to a high standard.

Thank you for your review

Thank you for the wonderful review. I hope to host you again in the future. Please share this beautiful rental to friends and family.

It was wonderful having you. I hope to host you again in the future. Please share this rental with friends and family

Thank you for choosing the Jasmine House. We would love to host you and your family again!

Thank you Martha for your stay with us. I hope to host you again in the future. Please share this rental with your friends and family. We would also like to have them as well

Joyce thank you for your stay with us. I do hope to host you again in the future if your ever in this area again.

Kimberly, thank you so very much for your review. I would love to have you again in the future. Please share this rental with your friends and family also.

Thank you for your stay, I hope to host you again in the future. Please share this home with your friends and family.

Thank you for your review

I want to thank you for this review and I’m so glad you enjoyed your stay with us. We hope to host your stay again in the future. I am so very sorry for the misunderstanding about the hot tub but we do not have one and have never advertised a hot tub.

Thank you for staying at our home during your difficult time. I'm glad to hear that we helped make it a little easier.

Thank you for the wonderful review, it was a pleasure having you and your family. The house was left in great condition. Definitely would love to host you again in the future.

Hello Charles, thank you for your comments. There is actually an easy road to the left of the property that leads you to the back of the 32 wooded and natural acres which in some area can be thick with bushes and beautiful trees as well as a creek if we had a wet winter. We could have given you proper directions had we known you wanted to go for a walk. Unfortunately, it sounds like you went the wrong way perhaps onto the neighbor's property. Regarding the "creepy" area and the spot light, we can't control what our neighbors do on their own property and unfortunately, one of our neighbors lost their home in a fire and is working on removing the debris. The firmness of a bed is truly a personal decision but they have toppers for our guests' comfort. We have addressed the couches and water pressure and appreciate you bringing that to our attention. Lastly, the dogs' uproar in the evenings may have been a reaction to your two (undisclosed) dogs going outside to use the bathroom. We enjoy our home quite often and find that it is a quiet neighborhood with friendly folks. We're sorry that it was not a good fit for your family and wish you the best.

Thank you for taking the time to share your feedback. I'm sorry to hear about your experienced — this is not the standard we strive to uphold. We've had the same cleaning team since we started and they are amazing and thorough, however, we're humans and can make mistakes. I've shared your feedback with our cleaning team and purchased all new bed pillows and have freshened the linen. Regarding the communication delays, we had some technical issues with VRBO and did not receive notifications of your messages. Once VRBO contacted us, we reached out to you immediately and had a conversation to ensure your arrival was smooth. We’ve taken steps to correct this so it doesn't happen again.

We're sorry that you were disappointed with how the pet fee was handled as we work hard to offer a wonderful experience for all of our guests. As a pet friendly home, additional fees are clearly disclosed in the listing and house rules. The exterior cameras (used for security, not to spy on guests) disclosed 2 dogs which were left unattended inside the house and gave the impression that they are not "service" dogs. We simply reached out to collect the fees and the guest got upset and resulted in this unfair review. The property manager was not notified of any plumbing issues during their stay. The drains have been cleared to avoid any future issues. We appreciate all feedback to help us improve our property and services and appreciate our guests.

David, you and your family were perfect guests! Thank you and please come stay again.