2/10 – Ungenügend
Jason o.
25. Sept. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Kommunikation
Never again
Location of property was great, very centralized. Its about 1 min from 50/90 intersection and theres a full grocery store right across st.
The bad
Cleaning staff did a horrible job, there was dried throw up on the walls of bathroom. Showers were covered in dirt and soap residue. Highly doubt the sheets were changed due to hair and pubic hair in bed, also in between the fresh folded towels. There was a blood stain on one comforter and there was some sort of orange colored stain on another one of the comforters. Toilets had those typical paper wraps to signify cleaned, until you lift the lid and there was a tampon floating. I get that its a beach town, there will always be sand, but if you dont wear shoes your feet will become blacker than a lunar eclipse. Contacted management immediately and got automated reposne. Said they would contact me next day (nope). Upon checkout i went to drop off hose key and asked staff who had no clue, they had to look up my initial complaint. To which they said i dont qualify for any refund (didnt ask for one). They said LOM said not to give us anything. The fact no one Contacted me or even tried to clean or fix the pubic hair in the sheets, can assure you that my business will be going to other companies from now on. My children wouldnt sleep in bed till i went and bought some blankets to cover the bed they were grossed out by.
Jason o.
Aufenthalt von 2 Nächten im September 2023
