2 Schlafzimmer2 BadezimmerPlatz für 8 Gäste106.0 m²
Beliebte Annehmlichkeiten
Whirlpool
Küche
Waschmaschine
Trockner
Klimaanlage
Fitnessbereich
Zimmer und Betten
2 Schlafzimmer (Platz für 8 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
2 Doppelbetten
Schlafzimmer 3
1 großes Schlafsofa
2 Badezimmer
Badezimmer 1
Badezimmer 2
Weitere Räumlichkeiten
Terrasse oder Patio
Küche
Balkon
Mehr zu dieser Unterkunft
Mtn-view condo with gondola, fireplace, hot tubs, pool, game room, gym, balcony
Trailhead Lodge 3120
Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'
Situated just below Steamboat Ski Resort, this two-bedroom all-suite condo promises adventure and relaxation in the Rocky Mountains. Walk right down to the on-site Wildhorse Gondola, which will whisk you to the slopes and back. Breathtaking mountain and ski run views await on the balcony of your third-floor condo.
Inside, warm wood accents and a fireplace with stone surround create an inviting, lodge-like ambience. An oversize sectional in the living area provides ample seating for your group. Kick back and watch favorite shows on the 55-inch TV. Or, curl up with a book in the armchair by the gas fireplace. The chef in your group will feel right at home in the modern kitchen, appointed with granite countertops and a full suite of stainless steel appliances. When it’s time to eat, share hearty mountain meals around the spacious island with seating for five.
This condo sleeps up to eight guests between two bedrooms and a queen-size sleeper sofa in the living area. Discover privacy and comfort in the primary bedroom, appointed with a plush king-size bed and 32-inch flat-screen TV. Spa-like features in the en-suite bathroom include a double vanity, deep soaking tub, and walk-in shower. The guest suite provides plenty of sleeping space with two full-size beds. Accessible from both the kitchen and guest bedroom, the guest bathroom is configured with a double vanity and tub/shower combination.
Delight your family and friends with an escapade they will never forget at this modern and well-appointed retreat in Trailhead Lodge! Located less than three miles from the heart of Steamboat Springs and all of its wonderful dining and entertainment options and trailheads, this is the perfect place to be!
Enjoy having access to the amazing amenities right next door at Wildhorse Meadows, which include a large heated outdoor pool, three hot tubs, a fitness center, a game room, an outdoor firepit, and access to the Wildhorse Gondola. On-call shuttle service is also available.
In addition to Wildhorse amenities, you and your beloved friends will also have access to Trailhead Lodge’s amenities, including three hot tubs, heated outdoor pool, game room, picnic area with grills and firepit, a boot drying room, ski rack storage, and many more!
WILDHORSE MEADOWS AMENITIES -Womens, mens, and family changing area -Lockable lockers -Shower area -Heated outdoor pool -Lounge area -Three outdoor hot tubs -Water feature and firepit -Wildhorse gondola - accesses base area (winter only) -On-call around-town shuttle service (winter only) -Fitness room (strength machines, cardio machines, and free weights) -Game room (pool table, foosball table, old school arcade system, Xbox gaming system)
TRAILHEAD LODGE AMENITIES -Picnic area with grills and firepit -Boot drying room -Ski rack storage -Elevators -Luggage carts -Ice machine -Water fountain -Vending machines -Morning coffee and tea
THINGS TO KNOW The Wildhorse Amenity Area, which includes the fitness and game rooms, is open from 10 AM to 10 PM on a first come, first serve basis.
Parking notes: There is free parking available for 1 vehicle. This rental is located on floor 3.
Ski shuttle details:
Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit. More information can be downloaded from the "Rental Agreement" on the checkout page.
Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.
Gib zur Preisangabe die Daten an
Ausstattung
Whirlpool
Küche
Waschmaschine
Wäschetrockner
Klimaanlage
Fitnesscenter
Ähnliche Unterkünfte
500 ft from Pickleball | Private Gondola Access | Hot Tubs & Fitness Center
Steamboat Springs
500 ft from Pickleball | Private Gondola Access | Hot Tubs & Fitness Center
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.
Wichtige Informationen
Wissenswertes
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher, ein Erste-Hilfe-Kasten und ein Riegelschloss.
Registrierungsnummer der Unterkunft: LCSTR20240285
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Zur Gegend
Steamboat Springs
Diese Wohnung in Steamboat Springs liegt in den Bergen. Wer sich für Kultur interessiert, ist hier richtig: Steamboat Art Museum und Tread of Pioneers Museum. Zu den weiteren Attraktionen der Region gehören Amaze'n Steamboat Family Fun Park und Yampa River Botanic Park. Du bist mit Kindern unterwegs? Mit diesen Attraktionen kannst du den Kleinen bestimmt eine Freude machen: Old Town Hot Springs und Steamboat Springs Alpine Slide. Erobere die nahe gelegenen Pisten beim Skilanglauf und beim Snowboarden oder versuche dich an anderen Wintersportarten wie Eislaufen und Motorschlittenfahren.
Steamboat Springs, CO
In der Umgebung
Wildhorse Gondola - 2 Gehminuten - 0.2 km
Yampa River - 8 Gehminuten - 0.7 km
UCHealth Yampa Valley Medical Center - 10 Gehminuten - 0.9 km
Skigebiet Steamboat - 10 Gehminuten - 0.9 km
Yampa River Botanic Park - 3 Autominuten - 2.6 km
Fortbewegung vor Ort
Flughafen Yampa Valley (HDN) – 41 Fahrminuten
Restaurants
Brick - 1 Gehminute
grand cafe - 19 Gehminuten
Colorado Bagel Co. - 17 Gehminuten
Seven At Sheraton Steamboat Resort - 3 Autominuten
Cruisers Sub Shop - 10 Gehminuten
Häufig gestellte Fragen
Ist Mtn-view condo with gondola, fireplace, hot tubs, pool, game room, gym, balcony haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet ein Aufenthalt im Mtn-view condo with gondola, fireplace, hot tubs, pool, game room, gym, balcony?
Gültig ab 6. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Mtn-view condo with gondola, fireplace, hot tubs, pool, game room, gym, balcony am 26. Juli 2026 beginnen bei 365 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Wie viel kostet das Parken bei Mtn-view condo with gondola, fireplace, hot tubs, pool, game room, gym, balcony?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Mtn-view condo with gondola, fireplace, hot tubs, pool, game room, gym, balcony?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Mtn-view condo with gondola, fireplace, hot tubs, pool, game room, gym, balcony?
Check-out ist um 10:00 Uhr.
Wo befindet sich Mtn-view condo with gondola, fireplace, hot tubs, pool, game room, gym, balcony?
Diese Ferienwohnung für Familien in Steamboat Springs liegt in den Bergen, nur 2 km entfernt von: Wildhorse Gondola und Skigebiet Steamboat. Ebenfalls höchstens 10 Minuten entfernt: Yampa River und The Tennis Center at Steamboat Springs.
Bewertungen
9,6
Außergewöhnlich
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
44 von insgesamt 55 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
44
10 von insgesamt 55 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
10
1 von insgesamt 55 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
1
0 von insgesamt 55 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
0
0 von insgesamt 55 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
0
9,6/10
Sauberkeit
9,4/10
Check-in
9,2/10
Kommunikation
9,6/10
Lage
9,8/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Michael S.
30. März 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great place!!
Next best thing to ski in/out! Well kitchrnhigh end
Michael S.
Aufenthalt von 6 Nächten im März 2025
Verifizierte Bewertung
10/10 – Hervorragend
Thomas G.
26. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Place
Great place & location. People at the front desk were very helpful.
Thomas G.
Aufenthalt von 3 Nächten im Februar 2024
Verifizierte Bewertung
10/10 – Hervorragend
Dana d.
3. Feb. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great location!
Steps from the gondola that takes you to the slopes.The living area was also very spacious, and the hot tubs were lovely! Would definitely stay again.
Dana d.
Aufenthalt von 3 Nächten im Januar 2024
Verifizierte Bewertung
10/10 – Hervorragend
Terry H.
30. Sept. 2020
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great time
Every thing was so easy and they even offered early check in and late checkout! We love this complex
Terry H.
Aufenthalt von 3 Nächten im September 2020
Verifizierte Bewertung
10/10 – Hervorragend
McClain B.
18. Jan. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice Spot
Very good access to the gondola. Nice pool and hot tubs. FYI...The hot tubs were crowded as they provide access to more than just this building...
McClain B.
Aufenthalt von 3 Nächten im Januar 2024
Bewertung von einer Partner-Website
10/10 – Hervorragend
Michaela P.
18. Sept. 2024
Nice space
Spacious unit in a great location. Pool was a little mirky/dirty. AC didn't seem to work well but I would stay here again even still.
Michaela P.
Antwort von VrboOwner am 18. Sept. 2024
Hi Michaela, thank you for your feedback! We're glad you enjoyed the spacious condo and its great location. We want to assure you that we've addressed the issue with the AC to ensure it's working and that the pool is now fully cleaned and maintained. We appreciate your understanding and are looking forward to hosting you again!
Verifizierte Bewertung
10/10 – Hervorragend
Salted LLC A.
1. Jan. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Many Thanks
Overall excellent. Thank you
Salted LLC A.
Aufenthalt von 5 Nächten im Dezember 2021
Bewertung von einer Partner-Website
8/10 – Gut
Uzair D.
24. Jan. 2023
Good value and location, units could use some maintenance
Likes: easy access to base area via gondola, nice pool/jacuzzi area, friendly front desk staff, decent gym
Dislikes: no coffee provided in room and not avail in lobby until after 8am, units showing wear/tear (our unit had broken faucet in kitchen, master shower didn’t drain, master shower pressure poor).
Uzair D.
Antwort von VrboOwner am 21. Juni 2023
Hi Uzair, thank you for taking the time to share your valuable feedback, we are glad to hear you enjoyed the amenities and location of our home. The home does provide coffee maker. While, we sincerely apologize if you noticed wear and tear and found a broken faucet, shower not properly draining and water pressure is low. We are disappointed to see that this concerns was not reported to us during your stay as we would have been happy to assist. Moving forward, we passed your feedback along to our local manager to review and investigate the maintenance issues to prevent this in the future. We hope to host you for another truly carefree and great vacation in the future.
Verifizierte Bewertung
10/10 – Hervorragend
Diane M.
2. März 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Lovely!
The condo was beautifully appointed and super convenient in every way—from the gondola that drops you at the base to the location close to shopping and dining to the underground parking! We had a great time and will rent again! Only one drawback was the snotty and unhelpful person at the front desk. COVID is no excuse to be rude.
Diane M.
Aufenthalt von 4 Nächten im Februar 2021
Antwort von VrboOwner am 21. Juni 2023
Hi Diane,
Thank you for leaving this review, and we’re happy to hear that you had a great stay at our place! That being said, we do apologize for the guest experience issues during your stay with us. We wish we had known at the time so that we could have helped out then -- our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please know that we’ve since followed up to ensure this is resolved for future guests. If there is anything we can still do for you, reach out anytime and let us know. -The TurnKey Team
Bewertung von einer Partner-Website
8/10 – Gut
al f.
6. Feb. 2020
great location- poor customer service
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
it was ok....Trail Head Lodge is a great place to stay. I would highly recommend the place- on the other hand I would find a different management company to rent from. Their customer service was poor to say the least
al f.
Aufenthalt von 5 Nächten im Januar 2020
Antwort von VrboOwner am 21. Juni 2023
Hi Al, Thank you so much for the feedback. We're glad to hear your overall experience was good, but we are sorry to hear you felt our service was not as great as it should have been. Here at TurnKey, we strive to offer impeccable customer service, and it is our hope that all guests have hassle-free, enjoyable stays at our properties. Our guest hotline is available 24/7, and our TurnKey agents are ready to help with anything from questions about our homes, to booking a reservation, to issues that may come up during or after a stay with us. If there is anything else we can do for you, just reach out and let us know! You were perfect guests, and we would love to host you again! -The TurnKey VR Team
Bewertung von einer Partner-Website
10/10 – Hervorragend
Stuart S.
25. Jan. 2020
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Convenient
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location next to Gondola and spacious 2bd unit. Overall a great experience, Easy check in/out process, good communication. The unit is located next to the elevator (quiet) that takes you down to the garage, easy to load/unload and also to get to gondola, although you do have to go through the vehicle gate to get out. The one downfall to this unit for skiing is there is no where to store ski gear (helmets, boots, etc) or to put on boots.
Stuart S.
Aufenthalt von 4 Nächten im Januar 2020
Antwort von VrboOwner am 21. Juni 2023
Hi Stuart, Thank you so much for this review and compliments about our property. We are thrilled to hear that your getaway was good, and we are happy to have been able to host you. We agree the location is perfect being so close to the Gondola. Please be assured that we value your feedback and have passed your comments along to the homeowner. You were fantastic guests and the next time you decide to get away for work or fun we would love to have you stay with us. ~The TurnKey VR Team
Bewertung von einer Partner-Website
8/10 – Gut
R B.
10. Apr. 2024
No hot water during our stay
There is an ongoing issue with the hot water system in the entire building that apparently has been going on for weeks. It was COLD showers for all the entire stay. They need to shut the system down and not accept guests until it is resolved but that will likely not happen until after ski season.
I love the location and the facilities, but they should have let us know of this major issue when booking.
R B.
Antwort von VrboOwner am 10. Apr. 2024
Hi R, thank you very much for sharing your experience with us. We're pleased to hear that you enjoyed the location and amenities despite the setback you faced regarding the water temperature. We understand this must have been frustrating for you, and we deeply regret any inconvenience caused. We are pleased to inform you that the hot water was restored to the community. We hope to have the pleasure of hosting you again in the future!
Verifizierte Bewertung
6/10 – Okay
Mike M.
2. März 2020
Gut: Sauberkeit
Verbesserungswürdig: Kommunikation
The Gondola was broken the entire time we were here!
The Gondola was broken the entire time we were here! This was so disappointing. We specifically booked this place because the Gondola stops right at the property. We learned that the Gondola was broken last year too so this seems to be a reoccurring problem. Without the Gondola, the property really isn’t in a good location. It’s not walking distance to restaurants, supermarkets or other amenities and the bus stop to town is a 10 min walk away - not ideal for families although we made it work!
The low rating is due to the management company (TurnKey Vacation Rentals). They have a combative relationship with the hotel managers on site and this doesn’t make for an enjoyable experience for the guests. The hotel front desk told us that we couldn’t use the hotel shuttle because we didn’t book directly with them! Every interaction with the front desk was awkward because we were never sure what hotel amenities we were allowed to use.
We should have read the previous reviews that said how bad the management company really is. We will never book another property with TurnKey Vacations Rentals again. We have rented with HomeAway many times and every previous property had a specific contact person that was very helpful with any questions and very knowledgeable about the property. TurnKey Vacation Rentals uses a call center with canned responses to any inquiry. The agents that you talk to have no real direct knowledge of the property. The agent we spoke to on the phone didn’t even know what a gondola was and said that the Gondola was not an amenity that was offered (even though it’s advertised as such and they charge a premium for it). They also refused to call the hotel to allow us to use the shuttle in lieu of the gondola.
The condo itself was very nice and we enjoyed it very much. It was a perfect size for our family (2 adults, 3 kids). The kitchen has a great layout for cooking and gathering. The unit was stocked with lots of extra items: laundry and dishwasher detergent, sugar, salt, pepper, coffee, sandwich bags, plastic wrap, humidifier in bedroom, & Netflix.
We love Steamboat but we won’t stay at this location again unless there is a new management company. We’d recommend that the owner work directly with the management company that runs the hotel so that customers can get full access to all of the amenities on site and be in direct contact with a specific property manager that is more involved and familiar with the property.
Mike M.
Aufenthalt von 6 Nächten im Februar 2020
Antwort von VrboOwner am 21. Juni 2023
Hi Michael,
Thank you so much for the feedback. We're glad to hear your overall experience was good, but we are sorry to hear you felt our service was not as great as it should have been. Here at TurnKey, we strive to offer impeccable customer service, and it is our hope that all guests have hassle-free, enjoyable stays at our properties. Our guest hotline is available 24/7, and our TurnKey agents are ready to help with anything from questions about our homes, to booking a reservation, to issues that may come up during or after a stay with us. If there is anything else we can do for you, just reach out and let us know! You were perfect guests, and we would love to host you again! -The TurnKey VR Team
Bewertung von einer Partner-Website
10/10 – Hervorragend
Tyler N.
8. Jan. 2023
Super convenient and well managed
Home is in a great location— so great to have heated garage and pulse gondola to the mountain. No need for a car! Unit is spacious for a two bedroom, and very clean and neat.
Tyler N.
Aufenthalt von 2 Nächten im Januar 2023
Bewertung von einer Partner-Website
10/10 – Hervorragend
Elizabeth B.
14. März 2022
Great location and condo
Very comfortable and well appointed condo. We'll be back
Elizabeth B.
Bewertung von einer Partner-Website
10/10 – Hervorragend
WILLIAM M.
7. Dez. 2021
NIce Digs
Our unit at Trailhead Lodge was perfect for three guys out to ski and drink. Lots of TV's, lots of comfortable seating, plenty of room in the fridge for snacks, etc. In addition, the beds were very comfortable and there was plenty of soap, shampoo, coffee, etc. The hot tubs were really nice and the shuddle was always quick to pick up. Had a great time!
WILLIAM M.
Bewertung von einer Partner-Website
10/10 – Hervorragend
Clarisa R.
26. Nov. 2021
Must Stay
Location and Amenities
Clarisa R.
Aufenthalt von 5 Nächten im November 2021
Verifizierte Bewertung
10/10 – Hervorragend
Elissa H.
4. Okt. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect Getaway
We couldn't have been happier with our stay. It was clean and comfortable. We had everything we needed to prepare our meals. Our kids like checking out the game room, and we especially loved the pool and hot tub. It was the perfect spot for our family of five, and we hope to come back next year! Thank you for everything!
Elissa H.
Aufenthalt von 2 Nächten im Oktober 2021
Bewertung von einer Partner-Website
10/10 – Hervorragend
Elissa H.
4. Okt. 2021
Perfect Family Getaway
We are a family with three young kids, and this spot was absolutely perfect for us! It was clean, comfortable, and it was easy to make our meals. We also loved the game room, the heated pool, and the hot tub. I have zero complaints. We're hoping to go back next fall!
Elissa H.
Verifizierte Bewertung
10/10 – Hervorragend
Lisa G.
28. Juli 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Quick summer wedding weekend
Nice property, easy location… restaurant next door that you can walk to, great pool and hot tubs, gym, walking path and ease to ski village a plus
Lisa G.
Aufenthalt von 2 Nächten im Juli 2021
Verifizierte Bewertung
10/10 – Hervorragend
Brenda M.
19. Juli 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful family getaway!
Location was beautiful, super maintained unit with a great amount of space! We will be back!
Brenda M.
Aufenthalt von 3 Nächten im Juli 2021
Verifizierte Bewertung
8/10 – Gut
jackie s.
15. Juli 2021
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice condo
It was very nice.
jackie s.
Aufenthalt von 4 Nächten im Juli 2021
Bewertung von einer Partner-Website
10/10 – Hervorragend
Darci C.
7. Juli 2021
Beautiful space, great location
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our visit had a rocky start as the room key provided didn’t work. I called a turnkey agent who told me to await contact from a local person. The local person contacted me 20 minutes later and suggested to have the front desk or security person on site let me in. The front desk person had left by then, but had been there when I spoke to the first Turnkey agent. I waited another 15 minutes for the security person to arrive to let me in. Inside I found two working cards, and another that didn’t work. The condo was beautiful, clean, comfortable and well equipped. We cooked every night and had everything we needed. Ran the dishwasher daily and some loads of laundry. We swam daily, and used the hot tub, fitness room and game room. No trouble with the front desk personnel, who were very courteous, as were the other residents. We rode bikes from the condo to the trail system which is close by. Loved the Botanic Park!! We logged into our Netflix, but never figured out how to locate Hulu, Prime, or other apps on the TV.
Darci C.
Antwort von VrboOwner am 21. Juni 2023
Hi Darci,
Thank you for taking the time to leave this review. We are sorry to hear about the key issue and for any inconvenience this caused as well. It’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. It looks like we were able to assist with the key issue, and we are so glad you contacted our 24/7 guest hotline to let us know about it. Please know that the tv instruction is included in our Guest Access Instructions. Thanks again for your patience and for being absolutely perfect guests. We look forward to you staying with us again!
Bewertung von einer Partner-Website
10/10 – Hervorragend
Darci C.
25. Juni 2021
Beautiful space, great location
Our visit had a rocky start as the room key provided didn’t work. I called a turnkey agent who told me to await contact from a local person. The local person contacted me 20 minutes later and suggested to have the front desk or security person on site let me in. The front desk person had left by then, but had been there when I spoke to the first Turnkey agent. I waited another 15 minutes for the security person to arrive to let me in. Inside I found two working cards, and another that didn’t work. The condo was beautiful, clean, comfortable and well equipped. We cooked every night and had everything we needed. Ran the dishwasher daily and some loads of laundry. We swam daily, and used the hot tub, fitness room and game room. No trouble with the front desk personnel, who were very courteous, as were the other residents. We rode bikes from the condo to the trail system which is close by. Loved the Botanic Park!! We logged into our Netflix, but never figured out how to locate Hulu, Prime, or other apps on the TV.
This review was submitted while the home was managed by a different property management company.
Darci C.
Bewertung von einer Partner-Website
10/10 – Hervorragend
Steven M.
13. Juni 2021
Great Time
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were very happy with out stay. The unit was very clean and nicely set up. Everything was in great shape and the amenities were awesome. And the location, right next to the elevator for ease getting to the parking garage. Will go again.5