6/10 – Okay
Gisselle F.
15. Okt. 2021
Great Property , not so good management company
The property is amazing. Beautiful open concept and modern style . I went with my family for a weekend and when we got there we fell in love with the house until we saw the pool. The photos of the listing has nothing to do with the actual condition of the pool . The pool looked as it hasn't been cleaned in a while, the water was green and the walls and the floor where green as well. We contacted the management property several times and all they said was .. we will contact the local office and they will call you.. they never did until I asked for the local office and called my self,. The issue was fixed next day at 10:30 in the morning and we waited2 extra hours to wait for the quemicals to work , the pool was also broken on the floor . I believe this was unacceptable we lost 1 day of our stay and all they said was sorry, and some of the person I spoke to on the phone where very mean. I believe the house should have been ready when go got there it wasn't our responsibility to ask for pool cleaning. I also took pictures and videos of the pool to bad I can't post them with my comments. I don't know if I will be going again.
Gisselle F.
Aufenthalt von 3 Nächten im Oktober 2021