Grandma's Gift: Beautiful mountain views and great privacy!

Thank you for your feedback. We’re sorry to hear you were uncomfortable during your stay, especially with the temperature. The cabin does have adjustable heat, and we’re always available if anything isn’t working as expected or if guests need help getting it set comfortably. We wish we had known during your stay so we could have helped right away. As for the blankets and kitchen items, those are all normally included in the cabin. We are sorry that some things were missing and if you had given us a call we would have been happy to send all of that over to you. We do appreciate you noting the towels, and we truly value you taking the time to share your experience. Feedback like this helps us improve, and we’ll use it to make sure future stays are more comfortable.

Thanks for such an amazing review! We hope to see you again soon, Melody!

Thank you, Lena! We look forward to having you stay with us again!

Thank you for your kind review, Nicholas! We look forward to hosting you again!

We are so pleased to hear you enjoyed your stay!

Congratulations on your marriage! Thank you for choosing us!

Thanks so much, Nolan! We love the location too!

We're so glad you all enjoyed your stay! Thank you for choosing us!

We're so pleased to hear it! Thank you for staying with us!

Thank you so much, Caleb, for staying with us and for the review!

We are so pleased to hear that you all enjoyed your stay with us. Thank you so much for choosing us and for reviewing, Celeste! We hope y'all will come back when you next visit the area.

Thanks so much, Katelyn! We appreciate you choosing us and for the feedback!

We love to hear it! Thanks, Tatan!

Thank you, Teresa!

We're so glad you were able to see some of the local wildlife. Thanks for letting us know about the parking and the kitchen supplies. We will look into getting more supplies and if you need help finding parking just let us know and we'll do our best to help out.

We love hearing that, Zachary; thank you!

Thank you for the feedback, we hope you enjoyed your stay!

Thanks so much, Paula! We're thrilled to hear you enjoyed Grandma's Gift!

Thank you for the review, Kaleigh, and for staying with us!

We are glad that you enjoyed your stay, and happy anniversary from us at Smoky Mountain Chalet Rentals! We appreciate you letting us know about the toilet and mattress, we will look into that and hope to see you again soon.

Thank you, Amanda! We appreciate your review and feedback, it means a lot to us!

Thanks so much, Lisa!

Thank you for the feedback, we really appreciate you taking the time to share it. We’re glad to hear you enjoyed the view, the seclusion, and the hot tub. Those are some of our favorite parts of the cabin too. We also hear you on the items you mentioned. The vanity is a bit lower than what most newer homes have, which is part of the cabin’s more traditional design, but we understand how that can feel, especially for taller guests. The dresser drawers, handles snagging clothing, and the missing outlet cover are definitely not ideal, and we’ll be taking care of those. Same with the loose outlets; we know how frustrating that is when you’re trying to charge your phone, and we’ll have those checked out. The outdoor chairs and some of the exterior wear are due to the weather and exposure over time, but we always want to keep up with things and appreciate you letting us know. We’ll also take a closer look at the tiny exterior holes you mentioned. We always stay on top of pest control though and sometimes little things like that happen over time. Glad you enjoyed the hot tub! We’ll check on the wall around it as well. As for the coffee maker, that’s helpful feedback. We’ve stuck with a more traditional setup, but we can see how a pod-style option would be more convenient and will keep that in mind. Thanks again for staying with us and for the honest feedback. It really does help us improve while keeping the cabin experience what it’s meant to be.

We're glad to hear you enjoyed your stay! Thank you, Scott!

Thanks so much, Amy! We hope you do!