2/10 – Ungenügend
Traci E.
26. Sept. 2023
Gut: Check-in
Verbesserungswürdig: Sauberkeit
Dirty Condo
When you walk in there is a flight of stairs with recessed lighting but no light bulbs. This first off was a huge issue as I have a child with vision impairments and thank goodness we had a flashlight because it was very dark. When we went upstairs we could immediately tell the place had not been cleaned properly. The kitchen sink was filthy with food, the refrigerator still had someone else’s food in it and the shelves were dirty. The floor was not properly cleaned as there was dirt and hair all over it. I had to sweep so we could even walk around. The master suite bed was absolutely terrible. The sheets were not the right fit so every time you moved they came off the bed and the secondary room, that bed squeaked so badly that my son barely slept. The next morning we tried to cook breakfast but the skillet provided smelled like vomit. Tried to wash it and it was still so bad. I contacted the management company that evening about the cleaning and was told the cleaning crew could be there at 8am the next morning. I declined obviously. I mean we at that point I had already cleaned and unpacked our belongings and besides, I’d you’re on vacation do you really want someone else to come in and inconvenience you after you have already paid the cleaning fee with your rental. I did ask for a refund or partial refund for this fee several times since our stay in August but all I have received back is “I’ll look into it” and now I’m getting spam messages from them. STAY ELSEWHERE!!
Traci E.
Aufenthalt von 3 Nächten im August 2023
