8/10 – Gut
Misty G.
27. Juli 2020
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very Nice Condo
Overall I'm pleased with my stay however there were some things that made me not give 5 stars which I will detail below.
*Checkin was very easy however only 1 gate was ever working at once causing delays.
*The Condo itself was very clean & furnished nicely. The bed in the master room makes loud noises anytime you move so for a light sleeper like myself I would wake up anytime my husband moved. The bathrooms were nice & clean. Bigger towels may be something I would suggest to the owner. The kitchen was fully stocked with plenty of dishes, cookware and flatware. The balcony gives you a beautiful view of the ocean & the sunset along with a view over the RV camp ground (which was very interesting to watch at times. LOL). The only problem we had with the unit was the TV in the living room which I reached out to the owner about. The cable box is tie strapped to the back of the TV so without line of sight we were unable to change the channel without having to stand on a chair but we made it work. We weren't there to watch TV. LOL The second bedroom has plenty of beach toys, boogie boards & extra chairs for us to use.
*The following comments do not reflect on the owner at all but the resort itself & these are the reasons I did not give it 5 stars.
*A few complaints were made about the elevators. We didn't have to wait long for an elevator however it think it helps being on the 18th floor. Guest staying on lower floors had to wait much long because by the time it got to them most are full. It would be nice if the resort provided air condition in the area that you wait for the elevators. In the short times we waited it got very hot!
*In the 7 days we were there we never got the chance to enjoy the pools. They were either closed or due to COVID always at the max occupancy. I know times are unprecedented but a better system would allow more to enjoy the pools.
*Wendy was very nice to provide 2 chairs & Umbrella set up at the beach daily. My only issues with these is they weren't set up 6 ft apart & you are on top of everyone. There isn't even enough room to walk between them. Most of the time we didn't use them as we didn't feel it was safe being that close to strangers without a mask on. It was also unnerving to see so many resort staff walking around without a mask on or wearing them improperly.
Wendy I hope you appreciate my feedback. Thank you for letting us use your unit. We enjoyed our time & would definitely rent from you again!
