2/10 – Ungenügend
Taylor F.
3. Aug. 2023
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Save yourself the stress and stay elsewhere!
The check in process was very smooth but the stay quickly turned from bad to worse.
The condo was not what we had anticipated. The floors were sticky as if they had not been cleaned. Linens had noticeable stains. The couple staying in the upstairs loft found a huge hairball on their bed that looked like it came from a hairbrush. Overall the cleanliness of the condo was terrible. When sitting on the balcony, the condo next door, had animal feces all over the concrete and a terrible odor. There was not a grill provided like in the listing so the food we brought to grill was not able to be used.The first night we went to dinner and drinks. As we were walking back from our vehicle to the condo a man came running out after us, shining a light. It was dark, so we could not tell who it was, he began screaming that he was security and that there was a 10 pm curfew. We explained to him that we were walking back to our condo from the vehicle and that he scared all of us. He started to harass us and told us we will be kicked out of our condo for talking. The next two days the issues continued. We received two complaints about leaving beach towels on the balcony to air dry. During check out, we set the trash bags that were going to the dumpster outside the door so we could make one trip. We received a texted picture of the trash stating we were once again breaking a rule. We are now being charged an additional cost for these complaints despite nothing be in the signed contract.
Taylor F.
Aufenthalt von 2 Nächten im Juli 2023
