Woodstork Pond Cottage - Seaside Dreams Ganzes Haus

Thank you Maria-Line, everyone enjoys the patio at Woodstork Pond Cottage, it is magical, it's such a relaxing place to just be. Come back soon!

Thank you so much for the wonderful review Diane. I would love to host you again, come back any time!!

I take hosting seriously and always want my guests to be happy and comfortable in my homes, so it is upsetting when a guest is not pleased. However, this is a 2-bedroom property and has always been a 2-bedroom property with the two bedrooms photographed. The listing says that it can sleep 6 people, not that there are 6 bedrooms. This guest showed up with 6+ guests instead of the 4 on the booking, plus they had 3 dogs! They then tried to say the AC was not working, but I have remote controls on my AC so I can remotely turn the AC up when no guests are staying. I could clearly see that the AC WAS working and was in fact 14% cooler than they were trying to claim. As you can see, Woodstork Pond Cottage had ALL 5-star reviews from 15 total stays.... until this guest. I'm sorry they were unhappy, but there was nothing I could have done to make it right as I cannot magically produce extra bedrooms. This was a disappointing booking as my outcome is always to have my guests be thrilled with their visit to Woodstork Pond Cottage. I'm sorry this happened.

Hi Timothy, Thank you so much for the great review. Woodstork Pond Cottage is a very special place. You were great guests, come back soon! Susie

Thank you for choosing Woodstork Pond Cottage. I'm so happy you got to enjoy time special time with family there. Come back soon.

You were a pleasure to host. Come back soon!

Thank you Stephen, you and Sandi were wonderful guests. Please do come back. Oh, and my cleaning lady said thank you for the tip.

Thank you for such a wonderful review, Nancy. I am so sorry about the other property that messed up your booking. Hopefully, Woodstork Pond Cottage has renewed your faith in VRBO. Come back soon!

Thank you for the great review Jennifer. You were a pleasure to host. Come back soon.

Hi Nancy, It was a pleasure to host you. I'm happy Woodstork Pond Cottage provided a great place for you to stay during a very sad event. Please do come back for a happier occasion and enjoy the Florida sunshine. Susie

Thank you so much for your 5* review! I’m delighted that you, Tracy, and Pixie loved Woodstork Pond Cottage and that you're considering booking again next season—that truly means a lot to me. I’m sorry that the small cup rack in the dishwasher broke during your stay, but I made sure to have it replaced immediately. I’m also glad the technician was able to explain how the pod dispenser works so everything runs smoothly for future visits. Regarding the building opposite, I'm sorry and completely understand unexpected noise can be disruptive. I’ve been assured that all remaining work now is inside, so the peaceful atmosphere of Piccadilly Estates has returned. As for the lanai ceiling, I am repainting it in two weeks during a booking break. It was a minor aesthetic issue caused by the hurricane. While we worked hard to complete all repairs in time for the season to avoid disappointing folks with bookings, some final touch-ups had to wait. Although the current lanai fan works, I have ordered new fans to be installed once the ceiling is freshly painted. Florida’s beautiful natural environment does mean sharing space with wildlife, including alligators. As mentioned in the listing, they are present in almost every body of water in the state. As long as they are left undisturbed and not fed, they maintain a natural and healthy fear of humans. Again, I truly appreciate your feedback and am so pleased you had a wonderful stay. I’d love to welcome you back next year

I have bikes at Woodstork Pond Cottage FREE for the convenience of my visitors. Because this guest asked about them prior to arrival, I had my handyman perform a maintenance and install new inner tubes in advance of check in. I apologize if the bikes were not to the standard this guest would have liked. However, there are photographs of the bikes in the listing, clearly displaying the type of bikes they are. The beach chairs were new at the beginning of the January season, so I apologize that some of them (there are 6) were broken. Unfortunately, items left for guests to use often get mistreated and it is hard to keep up. However, my cleaning lady informed me that these guests must not have noticed that there were perfectly working beach chairs hanging in their carry bags on the wall above the little Red Beach Buggy (which I also leave for my guest’s convenience along with big beach towels). I have ordered new beach chairs to replace the broken ones, and in the future will have my cleaning lady check this so as not to disappoint future guests. Also for the convenience of my guests, each property has an Alexa so visitors can play music, listen to the news/weather etc., or ask random questions as they arise. This is stated in the Welcome Letter. Halfway through the stay this guest became alarmed by the Alexa and somehow thought they were being spied on. She said she would not report me to VRBO for this if I refunded some money…... I suggested they simply unplug the Alexa, and clearly, I declined to refund. I am really committed to providing whatever I can to make sure my guests have an amazing stay. With this in mind I try to provide as many amenities as I can ……sadly sometimes this backfires. I am truly disappointed this guest had less than a 5 STAR experience as this is ALWAYS my outcome. I will take this review and suggestions to heart and do what I can to improve and provide an even better stay for my future guests. I thank this guest for their input.

Thank you for the great review Dawn. You are welcome to come down and visit the woodstorks again anytime.

Thanks for the great review Una. Come back anytime you and the girls need a break. Enjoy the rest of your adventure.

Hi Jessica, thank you for the great review. I'm so happy to you all had such a wonderful time and your daughter enjoyed her birthday! Please come back soon, I am happy to host you again.

Hi Joanna, Thanks for being my very first VRBO guests and giving me such a great experience! I loved the pictures you sent of you all having fun at my sweet cottage. Thank you for the wonderful review. I did give you a 5 Star rating but didn't see anywhere for me to "write" an actual review, sorry. Please do come back, you would be welcome anytime.