8/10 – Gut
Susan D.
16. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Fix the problems and it could be five star
I seriously considered giving 3 stars because of issues we had. However, toward the end of our stay the owner hired a property manager who began to address some of the problems.
We stayed 2 months. There was no pool cleaning service the first 5 weeks. The pool became full of algae. Once a new pool service came on board they shocked the pool with algae killer two different times, and we had to stay out of it for 2 days each time. The mechanical gate opener is broken, you have to pull it by hand. It's heavy and can be difficult for someone older. When the pool was clean, being outside in the pool area was lovely, both for pool time and the sunsets which were amazing.
The beds are comfortable. Water damage did start to appear on the ceiling of the master bedroom. For anyone who likes to cook, the kitchen is very poorly equipped. Photos of the living room furniture were inaccurate. Not enough living-room seating for the number of people the house holds. In spite of all the above, we did enjoy our stay. The house is 30 minutes from downtown Key West where there is tons to do and lots of great restaurants. The sunsets were wonderful. The owner is very responsive when you reach out to her and does try to get problems fixed. With the new property manager trying to address some of the issues, and some TLC this could be a 5 star property.
Susan D.
Aufenthalt von 78 Nächten im Januar 2024
