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Ferienhütte

Private Pool, Firepit, Modern Interior, Hot Tub, Mountain View - Whitney's Way -

Fotogalerie von Private Pool, Firepit, Modern Interior, Hot Tub, Mountain View - Whitney's Way -

Pool
Pool
Terrasse/Patio
Außen-Whirlpool
Spielezimmer

Bewertungen

7,8 von 10.
Gut
2 Schlafzimmer3 BadezimmerPlatz für 10 Gäste

Beliebte Annehmlichkeiten

  • Eigener Pool
  • Whirlpool vor Ort
  • Parkplätze auf dem Gelände verfügbar
  • Küche
  • Waschmaschine
  • Klimaanlage

Lerne die Gegend kennen

Auf Karte anzeigen
Gatlinburg, TN
  • Place, Wild Bear Falls Indoor Water Park
    ‪2 Autominuten‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 Autominuten‬
  • Place, Bundesbehörde des Great-Smoky-Mountains-Nationalparks
    ‪8 Autominuten‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 Autominuten‬

Zimmer und Betten

2 Schlafzimmer (Platz für 10 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

1 King-Bett

Schlafzimmer 3

2 Einzel-Etagenbetten

3 Badezimmer

Badezimmer 1

Toilette · Nur Dusche

Badezimmer 2

Toilette · Nur Dusche

Badezimmer 3

Badewanne oder Dusche · Toilette

Weitere Räumlichkeiten

Terrasse oder Patio
Veranda oder Lanai
Küche
Balkon
Essbereich

Mehr zu dieser Unterkunft

Private Pool, Firepit, Modern Interior, Hot Tub, Mountain View - Whitney's Way -

*This cabin is not pet friendly - great for those with any dander or pet allergies.*

Gorgeous stone and wood exteriors greet you as you pull up to the relaxing, comfortable, and fun Whitney's Way cabin! Trees all around offer a peaceful setting, and the interiors are just as impressive! Modern décor and amenities pair with mountain charm for a memorable getaway in the Chalet Village community of Gatlinburg, Tennessee. With 2 bedrooms and 3 bathrooms, Whitney's Way has space to sleep up to 10 guests – great for a fun family vacation or a getaway with friends.

The fully equipped kitchen of this Gatlinburg cabin is a great place to start the day. It features stainless steel appliances, warm wood cabinets, a large island with a sink, and barstool seating. Make a big pre-hike breakfast here for the whole group or just set up the island with donuts and pastries for a lazy start to the morning. Then hop in the nice rain shower for a spa-like experience for getting ready in the morning.

On days around the cabin, you'll find plenty to do – starting with the private indoor pool! Float or splash in this awesome space as the sun shines in through the windows. You can also shoot some pool, or challenge someone on the shuffleboard table! The cabin also boasts a big-screen TV with a Blu-ray player, so you have a movie night at the cabin covered. Each bedroom has its own TV, there is a gas grill for cookouts on those beautiful Blue Ridge days, the cabin has a washer/dryer, and the living room features an inviting gas fireplace. Plus, you'll have community pool access when you stay at Whitney's Way!

A spot in Chalet Village also means you'll be minutes from the fun of Gatlinburg. Drive go-karts, play laser tag, try zip lines, watch dinner shows, go skiing at Ober Gatlinburg, check out amazing views at Anakeesta, and explore in the Great Smoky Mountains National Park!

**4WD Recommended, especially during winter months. The cabin driveway is very steep.**

*Community pool access is provided and managed through a third party. Host is not liable for amenity availability, maintenance, downtime, or pool closures under any circumstances.

Gib zur Preisangabe die Daten an

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Hausordnung

Check-in ab 16:00 Uhr
Mindestalter für die Miete: 18 Jahre
Check-out vor 10:00 Uhr
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Kinder

Kinder (0–17 Jahre) erlaubt
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Veranstaltungen

Veranstaltungen sind nicht gestattet
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Haustiere

Keine Haustiere erlaubt
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Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Unterkunftsnummer 2226041vb
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Riegelschloss.

Zur Gegend

Gatlinburg

Mitten in der Gegend Chalet Village, einem Stadtteil von Gatlinburg, und in den Bergen, befindet sich diese Ferienhütte. Dolly Parton's Stampede Dinner Attraction und Titanic-Museum sind Höhepunkte für kulturell interessierte Besucher, während die Region auch bekannt ist für Attraktionen wie Wild Bear Falls Indoor Water Park und Anakeesta. Ripley's Aquarium of the Smokies und Gatlinburg SkyPark – diese beiden Highlights vor Ort solltest du dir nicht entgehen lassen. Die Region bietet viele Aktivitäten, zum Beispiel Vogelbeobachtung.
Weitere Ferienhütten in Gatlinburg anzeigenWird in einem neuen Fenster geöffnet
Karte
Gatlinburg, TN

In der Umgebung

  • Wild Bear Falls Indoor Water Park - 2 Autominuten - 2.3 km
  • Ripley's Aquarium of the Smokies - 5 Autominuten - 4.7 km
  • Anakeesta - 5 Autominuten - 4.7 km
  • Gatlinburg Convention Center (Kongresszentrum) - 6 Autominuten - 6.0 km
  • Bundesbehörde des Great-Smoky-Mountains-Nationalparks - 8 Autominuten - 8.7 km

Fortbewegung vor Ort

  • Flughafen McGhee Tyson (TYS) – 67 Fahrminuten

Restaurants

  • ‪Ole Smoky Distillery - ‬9 Autominuten
  • ‪Sugarlands Distilling Co. - ‬9 Autominuten
  • ‪Southern Comfort - Westgate Resort - ‬4 Autominuten
  • ‪Puckers Sports Bar - ‬8 Autominuten
  • ‪Loco Burro Fresh Mex Cantina - ‬8 Autominuten

Häufig gestellte Fragen

Hat Private Pool, Firepit, Modern Interior, Hot Tub, Mountain View - Whitney's Way - einen Pool?

Ja, diese Unterkunft verfügt über einen Innenpool.

Wie viel kostet ein Aufenthalt im Private Pool, Firepit, Modern Interior, Hot Tub, Mountain View - Whitney's Way -?

Gültig ab 18. Mai 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Private Pool, Firepit, Modern Interior, Hot Tub, Mountain View - Whitney's Way - am 2. Aug. 2026 beginnen bei 279 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.

Ist Private Pool, Firepit, Modern Interior, Hot Tub, Mountain View - Whitney's Way - haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei Private Pool, Firepit, Modern Interior, Hot Tub, Mountain View - Whitney's Way -?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei Private Pool, Firepit, Modern Interior, Hot Tub, Mountain View - Whitney's Way -?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Private Pool, Firepit, Modern Interior, Hot Tub, Mountain View - Whitney's Way -?

Check-out ist um 10:00 Uhr.

Wo befindet sich Private Pool, Firepit, Modern Interior, Hot Tub, Mountain View - Whitney's Way -?

Dank der ausgezeichneten Lage (Chalet Village) ist diese Ferienhütte nur 5 km entfernt von: Wild Bear Falls Indoor Water Park, Hillbilly Golf und Gatlinburg Scenic Overlook. Gatlinburg SkyBridge ist 4,8 km entfernt.

Bewertungen

7,8

Gut

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
9 von insgesamt 22 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
6 von insgesamt 22 Gästebewertungen haben eine Bewertung von 8 - Gut
3 von insgesamt 22 Gästebewertungen haben eine Bewertung von 6 - Okay
2 von insgesamt 22 Gästebewertungen haben eine Bewertung von 4 - Schlecht
2 von insgesamt 22 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

7,4/10

Sauberkeit

6,0/10

Zustand der Unterkunft

9,0/10

Check-in

8,4/10

Kommunikation

9,2/10

Lage

8,2/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

8/10 – Gut

Mirinda B.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The cabin was very relaxing with a lot to offer for down time. The sunrise & sunset was beautiful if you weren’t in the mood to travel. The driveway was brutal & if known how challenging it was I wouldn’t have booked this place.
Aufenthalt von 5 Nächten im März 2026
Antwort von VrboOwner am 22. Apr. 2026
Thank you for the 4‑star review and for sharing your feedback. Glad the cabin felt relaxing and that you enjoyed the sunrise and sunset. I’m sorry the driveway was so challenging and for any inconvenience that caused. Thanks again for staying with us.
Verifizierte Bewertung

10/10 – Hervorragend

Rhonda L.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Our family had a great time, the kids loved the pool! The cabin had wonderful views and plenty of room for everyone!
Aufenthalt von 3 Nächten im August 2025
Antwort von VrboOwner am 9. Okt. 2025
Thank you so much for the 5-star rating! It truly means a lot to know you had such a great experience. We absolutely love hearing that our efforts made a positive impact on your stay. Your support genuinely encourages us to keep making every visit special!
Verifizierte Bewertung

10/10 – Hervorragend

Anton H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Good place

It was clean and nice The kids enjoyed the pool and hot tub
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von VrboOwner am 9. Feb. 2024
Thank you, Anton, for your review of Whitney's Way. We're so happy that you and your family enjoyed your stay, especially with the kids enjoying the pool and hot tub. We look forward to hosting you again soon!
Verifizierte Bewertung

8/10 – Gut

Kate P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Young kids had a great time

The pool is the perfect size for smaller kiddos, many hours spent splashing about! The kids really enjoyed the bunk beds and the game room! The sunrise view is very nice. Overall a very nice stay!
Aufenthalt von 4 Nächten im März 2024
Antwort von VrboOwner am 11. Mai 2024
Thanks so much for sharing your experience! It's great to hear the pool was a hit with the younger ones and that the bunk beds and game room added to the fun. Delighted you enjoyed the sunrise view too — those moments truly make a stay special. We appreciate your kind words and look forward to welcoming you back for another delightful visit!
Verifizierte Bewertung

10/10 – Hervorragend

Christina M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Spring Break

Cabin was very kid friendly. Our kids had such a good time with the games and indoor pool.
Aufenthalt von 4 Nächten im März 2023
Antwort von VrboOwner am 1. Mai 2023
Thank you, Christina, for taking the time to share your experience with us! We are grateful that we were able to provide a five-star experience for you and your family, and we hope that we're able to provide you with another five-star experience on your next trip to the Smokies!
Verifizierte Bewertung

8/10 – Gut

Alicia M.

Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Aesthetically it was great but cosmetically needed some TLC. There was no sand for shuffleboard which was part of the draw that made us want to book. Driveway is very steep.
Aufenthalt von 3 Nächten im August 2025
Antwort von VrboOwner am 26. Sept. 2025
Thank you so much for sharing your experience with us—it truly helps us improve. We genuinely appreciate your kind words about the space’s aesthetic and also value your thoughtful notes about the shuffleboard and driveway. We’ll be paying closer attention to those cosmetic details so future stays feel even more seamless. It means a lot that you chose our place, and we hope to welcome you back again.
Verifizierte Bewertung

10/10 – Hervorragend

Kelli P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Bliss

We had the most amazing time at Whitney’s Way! The incredible amenities and views allowed us to enjoy much-needed family time and relaxation. We’ll treasure the memories we made and hope more families get the chance to have the same experience we did! Thank you!!
Aufenthalt von 6 Nächten im Dezember 2021
Antwort von VrboOwner am 18. Jan. 2022
We're delighted to hear you and your family had a fantastic time during your stay with us, Kelli! Enjoying the gorgeous views of the Smokies from your back deck, the wonderful amenities your cabin has to offer, and of course, making lifelong memories with your family is the experience we wanted you to have. We're grateful for your amazing review, and we would love to host you again in the future on your next getaway to the Smoky Mountains!
Verifizierte Bewertung

10/10 – Hervorragend

David H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Highly recommend

This was the best vacation spot I have ever been too. This was our kids first vacation. We did not want to leave. Everything was perfect! We will be coming back and we already recommended it to many! Several people have gotten the information from us! Thank you!
Aufenthalt von 3 Nächten im April 2021
Antwort von VrboOwner am 26. Mai 2021
David, we're thrilled you had such an amazing stay at Whitney's Way! We appreciate your great review and can't wait to host you again in the future for another wonderful cabin stay in the Smokies!
Verifizierte Bewertung

10/10 – Hervorragend

Haycha S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Amazing outdoor area!

This property has everything you are looking for! The only thing that you will need to know is about the drive way! It’s very inclined! No 4x4 not good!
Aufenthalt von 4 Nächten im Dezember 2022
Antwort von VrboOwner am 21. Feb. 2023
Haycha, thank you for your review! We are thrilled to know that you and your guests enjoyed your stay at Whitney's Way. We're looking forward to your next memorable stay!
Verifizierte Bewertung

4/10 – Mangelhaft

Matthew C.

Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
The location of the house is excellent. it is between Pigeon Forge and Gatlinburg. The driveway to pull into the property is insanely steep. Something needs to be done, its downright dangerous. The house looks nice from the outside, but leaves a lot to be desired upon closer examination. The floors in the common areas and bathrooms were covered with dirt and dead stink bugs. There were also live ants all over the house. The inside stairs are also ridiculously steep. Anyone with any mobility issues will have a very hard time. The gas fire pit was not operational. The hot tub did not work until it was fixed the day before we left. There were alarms on the doors to the pools that were unable to be shut off or put on inactive mode. The directions that were left for the alarms didn't even match the units that were installed. The sliding doors leading to the outside area were off the track and nearly impossible to open. The handles on the inside and outside were broken off or loose.The second floor common area/game room was nice and had beautiful windows showing a great view of the mountains. The game room was fun and had everything needed for the games except pool chalk for the pool cues. The internet and WIFI was a huge issue the whole time. The free access WIFI never worked. After calling for assistance they moved us to a new network that worked sporadically and made it impossible to stream or download anything.All around very disappointed.
Aufenthalt von 5 Nächten im März 2026
Antwort von VrboOwner am 23. Apr. 2026
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the excellent location and beautiful mountain views from the game room, and that you were able to have some fun with the amenities there. We’re very sorry to hear that several aspects of your stay did not meet expectations, including cleanliness concerns, maintenance issues, and challenges with the hot tub, fire pit, doors, and internet service. Your comments have been shared with our housekeeping and maintenance teams so we can address these items and improve the overall guest experience. We truly appreciate your feedback, as it helps us identify where improvements are needed. Thank you again for staying with us and sharing your thoughts.
Verifizierte Bewertung

10/10 – Hervorragend

Amy K.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Wonderful stay, except for driveway!

The cabin was amazing and the view was incredible. Would recommend to anyone who has a 4-wheel drive vehicle. The only downside was the driveway - our V-6 SUV could not make it up the VERY steep driveway. We had to park along the road and hope every night that no one side swiped our car.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von VrboOwner am 2. Feb. 2024
Thank you, Amy, for sharing your experience with us! We're thrilled to hear that you found the cabin amazing, and we couldn't agree more about the incredible view. We understand that the steep driveway can be a challenge, and we appreciate your feedback. We'll definitely take this into consideration for future improvements. We hope you had a wonderful stay despite the parking situation, and we'd love to welcome you back for another memorable visit!
Verifizierte Bewertung

8/10 – Gut

Richard L.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Nice place, plenty to do, good location. Really steep driveway

We had two families of three ages 11, 15 and 4 adults. Plenty of room, pool, hot tub, games and activities all were awesome. It was April and Christmas decorations were still up. Fire pit needed to be lit with a lighter, igniter didn’t work. Fireplace would not work. Bar was sticky and the bar utensils were dirty. There was someone else’s clothes in a drawer in one of the dressers and the rugs needed vacuumed. We were there for a weekend and had lots of fun.
Aufenthalt von 2 Nächten im April 2023
Antwort von VrboOwner am 9. Juni 2023
Richard, thank you for taking the time to leave us your review of your stay at Whitney's Way! From enjoying the hot tub, pool, and game room for the kids to all of the other amenities that this cabin has to offer, we love to hear that you and your guests had an amazing time! Though we hate to hear you encountered any issues during your stay, we appreciate you bringing these matters to our attention so we can have them addressed. Despite encountering any inconveniences, we love to hear that you still had a great time and we would love to host your next adventure to the Smokies soon!
Verifizierte Bewertung

6/10 – Okay

dale c.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Nice place but no perfect

The house is great, but it kind of looks like “flip” property. Not much attention to detail. However, that being said I would stay there again. My one complaint is that the water in the jacuzzi was gross and the rainfall head in the shower didn’t work. I am a Certified Pool Operator and the water in the jacuzzi stunk, it was cloudy. I checked the levels and the hot tub didn’t have chlorine or any type sanitizer in it. It was very disappointing.
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von VrboOwner am 20. Okt. 2021
Dale, thank you so much for reaching out with your honest feedback. While we're glad you were able to enjoy your stay overall, we're so sorry the hot tub was not cleaned adequately, making it unable to be used. We appreciate you letting us know about this, and we wish we would have been informed of this during your stay so we could have addressed it promptly. Regardless, we have passed your concerns along to the appropriate departments for review, and we're grateful for all guest feedback, good and bad. We would love to host you again in the future for a more enjoyable stay.
Verifizierte Bewertung

2/10 – Ungenügend

Lindsay O.

Gut: Check-in und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Lage

Not clean and they don’t pick up the trash

We stayed 4 nights and the trash bins were full when we got there and they never came and emptied them and you can’t sit the trash outside because of bears. It’s a beautiful house, but it is not clean or well maintained. Needs pest control. Bugs and spiders everywhere. The power went out downstairs for over 18 hours. The drive way is steep. You will not make it up with a small car even in the summer.
Aufenthalt von 4 Nächten im August 2022
Antwort von VrboOwner am 19. Sept. 2022
Lindsay, we hate to hear you experienced any troubles during your vacation. We appreciate you notifying us of the loss of power in the basement right away. While we're glad we could send maintenance out as soon as possible, we completely understand how alarming this loss must have been. We wish we would have been aware of the other issues you were experiencing, but we're glad you took the time to bring these inconveniences to our attention. We will be sure to share your feedback with the departments directly involved for further review to prevent this from happening in the future. This is not the worry-free vacation we hoped to provide, nor is this our standard. We would love the opportunity to serve you again in the future for a more enjoyable getaway.
Verifizierte Bewertung

8/10 – Gut

Jennie F.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
That driveway is no joke! We drive a Toyota Highlander and were afraid it wouldn’t make it up the hill while we were driving up it. I would suggest avoiding this place in the winter if there is any snow or ice at all. Overall, the stay was ok. The doors from the pool area into the house both had dead batteries in them and did not lock. We didn’t have small children with us, so it was ok for our kids, but I wouldn’t have been comfortable at all with smaller children there. The door from the pool to the back deck also didn’t have a lock at all the first night we were there. The rental company did send someone out to fix it the next day, but weren’t able to give us a ballpark time frame which was frustrating. The men who repaired it, however, were super nice and really cared about getting it fixed. Floors in the main level could use some TLC with obvious water damage and some buckling. The hot tub was ok, but jets practically useless when over half didn’t work. This isn’t odd, though, for our rental hot tub experience. I don’t think we have ever stayed somewhere where they all worked. Air hockey table had several pieces where the trim was sticking out so we had to be careful not to snag clothing on them. Location is great, just a few minutes from Gatlinburg. Really the location is great! Just close enough to attractions but far enough to feel more secluded and had a great view!Despite the challenges, we would return.
Aufenthalt von 3 Nächten im Oktober 2025
Antwort von VrboOwner am 10. Dez. 2025
Thank you so much for sharing such a detailed review! We really appreciate your honesty about the driveway, doors, floors, and hot tub—your feedback helps us focus on what truly matters for guest comfort and safety. We're glad our maintenance team could help and that you found them friendly and attentive. It's wonderful to hear you enjoyed the location, view, and overall stay despite the hiccups. We truly value your insight and hope to keep improving for future visits. We hope to have you back soon, thank you!
Verifizierte Bewertung

4/10 – Mangelhaft

Abbey M.

Gut: Lage
Verbesserungswürdig: Sauberkeit und Check-in

Disappointing

Communicating with the property manager with frustrating. We were delayed access to the site 2+ hours because they failed to send us an email that they swore they sent us and instead of resending they argued and argued about it. The last day everyone woke up with 80+ BED BUG BITES all over and when we reached out to them to let them know it needed a deep clean prior to the next guests they just said “sorry, things happen, not our fault” and then ghosted us. DO NOT STAY HERE. It looked nice, but looks can be deceiving. If they would have been receptive to our feedback to contact and resolve I could have understood and looked past it but they were so defensive and rude.
Aufenthalt von 2 Nächten im August 2021
Antwort von VrboOwner am 28. Sept. 2021
Abbey, thank you so much for your honest feedback. We are so sorry that you had difficulty communicating with us and know how frustrating this must have been. Starting off your vacation with trouble accessing the cabin was certainly not what anyone wanted, and while we hate there was miscommunication regarding the rental agreement and getting it signed, we're glad we were able to take care of this. To make matters worse, you discovered bites on the last day of your vacation and we can only imagine how alarming that must have been. We have strict procedures and protocols in place in the event bedbugs are suspected, and we immediately sent out pest control to inspect for bedbugs. Bedbugs were not discovered in the cabin and the property was cleared, and we do apologize for the alarm this situation caused you and your guests. We'd like to sincerely apologize for your poor experience and while we understand you may choose to stay elsewhere when you visit again in the future, we hope your next vacation to the Smokies will be more enjoyable, as this is not standard.
Verifizierte Bewertung

2/10 – Ungenügend

Austin W.

Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts

DO NOT STAY HERE

Terrible experience. House was empty for 4-5 days prior to our arrival. When we arrived at 5 PM, house was dirty. Couldn’t check in until 7:30. Light kit and fan is non working in both bedrooms. Has been defective but owner hasn’t approved replacement. Garage door inoperable leading from house to back patio for fire pit/hot tub. We had to run around the house in the snow and climb down the hill to get back and forth from porch to inside. No walkway whatsoever. There are floors popping up throughout the home that our children would catch their toes/feet on and trip. Mildew/mold smell in the living room and guest bath downstairs. There isn’t any blinds in the home except for the 2 bedrooms so no privacy in the living areas of the home. And overall, the craftsmanship of the home is the worst i have ever seen. Called cabins USA about a few of the issues and all we got was “we are sorry. Let us look into in and get back with you” and that was 2 days ago.
Aufenthalt von 3 Nächten im Januar 2022
Antwort von VrboOwner am 4. März 2022
Austin, we’re saddened to hear your stay with us was so negative, as this is not how we want any of our guests to spend their vacation. To arrive at your cabin only to realize the property hasn’t been cleaned, on top of the garage door that leads to the outdoor amenities being inoperable, is certainly frustrating. We completely understand your disappointment, and we are so sorry for the inconvenience. We appreciate you taking the time to share your honest feedback with us and bringing your concerns to our attention. We are working diligently with the departments directly involved to repair all issues and get this property back to our standard. We’re glad you were able to speak to a member of our management team to reach an agreeable resolution for the troubles you had to endure. Again, we are so sorry for the experience, and we hope to have the opportunity to host a more enjoyable stay for you in the future.
Verifizierte Bewertung

10/10 – Hervorragend

Melissa G.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Stunning

The driveway is steep! You will make it, don’t be scared! The cabin is updated inside & out! The windows are large & very much appreciated. We used all amenities, the pool, hot tub, fire pit, game room. Honestly we really could’ve stayed there each day vs exploring Gatlinburg. There’s several ways to get to Gatlinburg from the cabin. Our favorite was where you are eye to eye with the top of Anakeesta across the canyon! So fun!
Aufenthalt von 3 Nächten im November 2022
Verifizierte Bewertung

6/10 – Okay

Brianne S.

Gut: Check-in und Kommunikation

Nice place, good for families.

My husband and I booked this property mainly for the indoor pool. However, the pool table and air hockey were their favorite things. Plenty of TVs, so everyone could watch Netflix, Hulu, etc. Spacious and lots of spaces for hanging out. Also loved the gas fireplace! A few cons: AC in upstairs didn’t work, but we didn’t realize until a could of days into our stay because the weather was cool. Ceiling fans and overhead lights in both bedrooms were not working, so a lamp was the only light we had. Area rugs were curling up on the edges in some rooms, and floor was buckling beside the pool table, which made for some stubbed toes. Lastly, we arrived late at night and during a rain shower. The roads leading up to the cabin were narrow and slippery, but that’s to be expected in this area. The driveway belonging to the cabin was STEEP. It made my kids somewhat uncomfortable the first few times we drove up, I’d definitely suggest 4WD if you’re renting this spot. We vacation in the Smokies at least once a year, and we usually stay closer to town. I really loved this place, just not the drive to and from so much. Perfect spot to hole up for a few days!!
Aufenthalt von 5 Nächten im März 2022
Antwort von VrboOwner am 18. Mai 2022
Brianne, we’re happy to hear you and your family could enjoy the many things this spacious cabin has to offer. We are saddened to hear you encountered any troubles during your stay with us and understand how frustrating this must have been. Your feedback is very important to us, and we have addressed these issues with the appropriate departments. Since your departure, we have repaired the HVAC unit and replaced both ceiling fans in the upstairs bedrooms. We appreciate you bringing these concerns to our attention and sincerely apologize for any discomfort this matter caused. We hope to serve you again in the future for a more enjoyable stay.
Verifizierte Bewertung

10/10 – Hervorragend

Tamara A.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Overall excellent

The only complaint, the home was new and could use some tweaking, floors buckling, some finishing touches needed. Needed sweeping. Little things that weren't a big deal. Needed a hair dryer. We had plenty of towels, dishes and cooking items. Overall it was excellent and I will stay here again.
Aufenthalt von 4 Nächten im Oktober 2021
Antwort von VrboOwner am 19. Okt. 2021
We truly appreciate your honest feedback, Tamara, and we will be sure to pass this information along to the appropriate departments. We're so glad that you had a fantastic stay with us, enjoying everything Whitney's Way has to offer. Thank you so much for sharing your review, and we look forward to hosting you again in the future!
Verifizierte Bewertung

8/10 – Gut

kim c.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beautiful place and location.

The property has amazing views and amenities. The drive up to the property is steep so if you an unfamiliar with driving in the mountains I would highly recommend 4×4 and doing so during before sundown.
Aufenthalt von 3 Nächten im September 2021
Antwort von VrboOwner am 13. Sept. 2021
We're so happy that you had an amazing stay! Enjoying the beautiful views of the Smokies and all that Whitney's Way has to offer. Thank you for your review, and we hope to host you again in the future!
Verifizierte Bewertung

6/10 – Okay

Jonathan

Verbesserungswürdig: Kommunikation
Aufenthalt von 3 Nächten im März 2023

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