Entspannter 4-Zimmer-Aufenthalt nahe Park Circle & Innenstadt

Hi- just to clarify, the woman you spoke to was a customer service agent not me, the host! The reason for her repeated calls was because you kept hanging up on her! Guests stayed past checkout time and cleaning company had to wait in the driveway for over an over while guests packed. Guest was aggressive, rude, and hung up on customer service multiple times. There were no extra fees charged of any kind. To anyone considering hosting this guest, I will say that they left the property clean but were very rude, specifically to customer service, who was only doing her job.

Thank you Christa! We enjoyed hosting you :)

We apologize for the inconvenience. However, you waited until the last day of your stay to alert us of the problem, leaving us with no time to fix it during your visit! We had the ac repaired the very next day but you had already left!

Rhonda- you alerted me at 10pm that you had checked in and were unsatisfied. I replied at 630a and offered to come inspect and/or have the house cleaned to your satisfaction. You denied, stating that you had already left, to which I replied "ok." We inspected the property personally at 9am and of the 19 towels in the home, we were able to find one single hair. The floors were clean and there were no spiders present. Aside from the bathmat that covers the old tile in the main bathroom, we could not deduce what you were mistaking for unclean floors. They had been swept and mopped and were in good condition. I will let the other renters use our many great reviews to draw their own conclusions but I will tell other hosts to beware of you, as you are clearly a difficult person to host. In the end, we are sorry you were unsatisfied but to be clear- we did try to correct any perceived problem you presented in a very timely manner.