6/10 – Okay
sara s.
29. Juni 2025
Gut: Sauberkeit und Kommunikation
Verbesserungswürdig: Check-in, Lage und Genauigkeit des Onlineauftritts
St Denis
We were shocked to arrive in a very busy street with no stopping place outside. I had received access details after leaving home and almost drained my phone battery with navigation directions. If I had received instruction and codes before leaving home I would have printed them for ease. The instructions on entering the garage were lost in translation and the entry was to the left as you faced the building not the right as stated. Our car was left streets away for 2 nights until we got this sorted and we had to trek several times to fetch belongings. It was an anxious time. The accommodation was more or less as described but the linen although clean was very creased and mismatched. There were only 3 mediocre mugs in the kitchen and one was dirty. The French doors did not seem to catch properly and in heavy rain leaked. Wilfred did his best to help but these issues impacted our need to relax and enjoy. Leaving instructions were received after we had left. The flat and area were safe and near to some nice areas and 2 Metro stations. A file in the flat giving some helpful directions and helpful contact numbers would have been appreciated. We left Wilfred a hand drawn map he can pass to future guests to help with garage access. Without this you have to ring a front door bell to be let in and it is not answered in the later evening.
sara s.
Aufenthalt von 3 Nächten im Juni 2025
