Smoky Heights - Bergblick, Billardtisch, WLAN

So glad you found the perfect spot to rest and enjoy nature! Your kind words mean so much to us, and we're thrilled you had a peaceful stay. We hope to welcome you back soon, Johana!

So happy to hear your stay was very good! It’s wonderful that the cabin met your expectations and made for an enjoyable time. We hope to have you back soon, thank you!

Thank you for sharing your experience! We're thrilled to hear you had a great trip and enjoyed the cabin. We genuinely appreciate your feedback about the need for clearer instructions on the thermostat, TVs, and hot tub, as well as the suggestion for a Keurig coffee maker. Your insights are invaluable in helping us enhance our guests' experiences. We're always here to make your next stay even more enjoyable!

Thank you for sharing your experience! It’s wonderful to hear the cabin had everything you needed, and we’re so glad the hot tub and grill added to your stay. We understand traffic can be a challenge and appreciate your patience. Hope to welcome you back soon!

Thank you for sharing your experience, Gina. We’re deeply sorry to hear that the mattresses made it so difficult for you to get the restful vacation you were hoping for during your week-long stay. Having to purchase a mattress topper yourself is certainly not something any guest should have to deal with, and we regret the inconvenience and frustration this caused. It’s clear you were looking for a relaxing getaway, and not having a resolution to such an important concern must have been especially disheartening. While we’re glad to hear the cabin was very clean, the limited kitchen supplies only added to the challenges, making your stay less comfortable than it should have been. These kinds of issues can overshadow what should have been an enjoyable experience, and we’re truly sorry this was the case. Your feedback is incredibly valuable, as it highlights areas where immediate improvements are needed to ensure future guests have a more enjoyable stay. Thank you for taking the time to share your thoughts—it means a lot to us and helps us do better.

We’re glad you enjoyed the beautiful view and the arcade games! We sincerely apologize for the inconveniences you experienced, especially with the bathroom lock. Your feedback is incredibly helpful, and we’ll work on these issues to enhance safety and convenience for future stays.

Thank you so much for the 5-star review, Brett! We're thrilled you had a great time and look forward to serving you again in the future!

Jeremy, we're thrilled to hear that you had a great time at Smoky Heights, enjoying your immaculate home away from home, the beautiful Christmas decorations, and the views of the Smokies from your back deck. We truly appreciate you taking the time to share your experience with us and for your honest feedback. We look forward to hosting you again in the future for another enjoyable stay!